At a Glance
- Tasks: Deliver exceptional customer experiences and embody the Sezane spirit in our London Apartments.
- Company: Join Sezane, a pioneering French fashion brand with a rich story and vibrant culture.
- Benefits: Enjoy a full-time role with opportunities for growth in a dynamic retail environment.
- Other info: Sezane embraces diversity and welcomes all talents to join our adventure.
- Why this job: Be part of a creative team that values passion, service, and fashion.
- Qualifications: Experience in retail or hospitality is a plus, but enthusiasm for customer relations is key.
The predicted salary is between 24000 - 30000 £ per year.
I’ve had the joy of building Sezane alongside you - the first French fashion brand born online, rooted in quality, creativity, and intention. To tell the story of Sezane is to retrace more than 20 years of defining adventures and bold decisions: choosing to do things differently, choosing people, choosing to act, and above all, choosing to trust in one’s convictions - even when that means rethinking what we thought we knew. Sezane is more than a fashion brand. It’s a story of life - mine, yours, and all those who shape it every day. To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. Care to imagine what comes next with us? We can't wait to hear from you!
We are looking for the talent of a Full time Sales Assistant (M/F) to join our retail teams, on a full time contract as from April in our Apartments in London.
Responsibilities- Delivering a unique customer experience
- Make the customer the priority of the apartment to ensure optimal customer service
- Embody the Sezane spirit and style through impeccable presentation (grooming standards)
- Welcome your customers with generosity and empathy to offer them the best possible experience
- Consider the personality of your Customers to identify their desires
- Introduce the Brand and our different universes/products
- Be an ambassador for the Brand's omnichannel approach (apartment and web)
- Show curiosity and develop an in-depth knowledge of the Brand and products
- Be proactive in suggesting specific actions to make the customer experience memorable and unique
- Handle complaints and customer dissatisfaction to satisfy and retain our customers
- Know our CSR policy to respond to customers
- Know the basic rules of Sezane merchandising
- Check product labeling on the floor
- Participate in merchandising implementation and ensure its follow-up
- Offer customers an exciting and inspiring shopping experience
- Monitor and maintain the commercial level of the point of sale
- Have a fashion culture to be able to make suggestions
- Apply Sezane policies, standards, and procedures
- Process transactions and respect procedures related to operations
- Perform specific process treatments (returns, exchanges, reservations)
- Participate in defining the necessary staff to meet customer expectations
- Ensure proper inventory management
- Be a team player, participate in all ancillary tasks
- Participate in creating a positive and harmonious environment to create group synergy
- Relay the brand's commitments
- You have previous successful experience in ready-to-wear, hospitality, restaurants, sales, events... or not yet, but are driven by customer relations?
- You have a sense of service, excellent presentation skills, and a strong sensitivity to fashion
- You have team spirit, the desire to share and develop your skills in an agile and galvanizing environment
- You don't like to be bored because you have boundless energy?
Sezane recruits and values all talents, regardless of your gender, age, nationality, culture, religious beliefs, and sexual orientation. Do you recognize yourself in this description and wish to join the Sezane adventure? Then wait no longer!
Sales Assistant - Full Time (40H) - London (M/F) employer: S
Sezane is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for fashion thrive. As a Full Time Sales Assistant in our London Apartments, you will enjoy a unique opportunity to deliver outstanding customer experiences while being part of a team that values collaboration and personal growth. With a commitment to quality and sustainability, Sezane not only empowers its employees but also encourages them to contribute to a meaningful brand story that resonates with customers worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Full Time (40H) - London (M/F)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Sezane's story, values, and products. This way, you can show your passion and understanding of what makes the brand unique.
✨Tip Number 2
Practice your customer service skills! Think about how you would create a memorable experience for a customer. Be ready to share examples of how you've gone above and beyond in previous roles or how you'd handle tricky situations.
✨Tip Number 3
Dress the part! Since Sezane is all about fashion, make sure your outfit reflects the brand's style. This shows that you understand their aesthetic and are ready to embody the Sezane spirit from day one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Sezane adventure and want to be part of our team.
We think you need these skills to ace Sales Assistant - Full Time (40H) - London (M/F)
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any experiences or stories that highlight your connection to the industry and how it aligns with Sezane's values.
Be Customer-Centric:Remember, the role is all about delivering an exceptional customer experience. Use your application to demonstrate your understanding of customer service and how you’ve gone above and beyond in previous roles.
Highlight Team Spirit:Sezane values teamwork, so make sure to mention any collaborative experiences you've had. Talk about how you contribute to a positive environment and support your colleagues.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at S
✨Know the Brand Inside Out
Before your interview, dive deep into Sezane's story, values, and product range. Understanding their unique approach to fashion and customer experience will help you connect with the brand during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you made customers feel valued and how you handled any challenges, as this role is all about creating memorable experiences.
✨Dress the Part
Since Sezane is a fashion brand, your presentation matters! Dress in a way that reflects the brand's style while also being comfortable. This shows that you understand their aesthetic and are serious about the role.
✨Be Ready to Collaborate
Emphasise your team spirit and willingness to contribute to a positive work environment. Think of examples where you've worked well in a team, as this role requires collaboration to ensure smooth operations and a great customer experience.
