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- Tasks: Lead restoration efforts during cyber incidents and support clients in recovery.
- Company: Join a dynamic Cyber Security team at a leading consultancy.
- Benefits: Enjoy flexible working, generous holiday, and comprehensive health benefits.
- Why this job: Make a real impact in the fast-paced world of cyber security.
- Qualifications: 3+ years in IT Engineering or related fields with incident response experience.
- Other info: Opportunities for growth and a culture of diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for talented consultants to join the Restoration & Recovery team within our growing Incident Response practice at an Associate level. These individuals will play a critical role in the continued success of our Cyber Security division. You will work across the full lifecycle of security incidents to help our clients respond and recover, including:
- Overseeing restoration workstreams during Incident Response cases: you will be integral to supporting the Incident Response team to develop bespoke restoration strategies during live incidents, focusing on ensuring security and capability is maintained.
- Delivering hands-on technical support to assist clients with restoration and recovery during cyber incidents.
- Leading and developing relationships with supporting restoration partners: in some cases where we need to surge additional resources through our partners, you will need to be able to manage and direct them to achieve a positive resolution.
- Developing plans, policies, and training: you will be part of a team designed to strengthen the Incident Response process regarding restoration, training the Incident Response team in this area to ensure effective collaboration during cases.
- Developing and sharing domain expertise: we will support you in growing your cyber expertise, including sharing it with the wider team through internal initiatives and programs.
- Participating in an on-call rotation to lead our US & APAC restoration and recovery capabilities, and provide 24 x 7 x 365 client incident coverage.
- On-site Restoration Support: in some cases, it may be beneficial to support clients locally at their data centres or office locations. You may be expected to attend their sites during the early stages of restoration to help support these efforts. The nature of this role means that some overnight and/or international travel is required.
Other features of the role include:
- Variety of casework: no day will be the same. Our team responds to a huge variety of incidents for both public and corporate clients.
- Developing an understanding of Incident Response: you will have opportunities to broaden your security awareness into the wider incident response process, learning how restoration fits into the bigger picture of a response.
- Flexible working practices: responding to incidents can be intense, high-pressure work. We are mindful of our team’s work/life balance and offer flexible working options to support your wellbeing.
WHAT WE’RE LOOKING FOR
We are looking for Associates with 3 years or more relevant experience in IT Engineering, System Administration, or Infrastructure and Networking. Candidates will also have a demonstrated track record of deploying their skills specifically in IR scenarios and have experience working on time-sensitive restoration projects for impacted clients. Candidates with the following qualifications and experience are likely to succeed as Consultants within our Restoration & Recovery team. That said, if you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others. We nurture a culture of equality, diversity and inclusion and we are dedicated to developing a workforce that displays a variety of talents, experiences and perspectives.
We’re looking for candidates with:
- In-depth knowledge of virtualisation (VMware ESXi / Hyper-V especially) and Cloud-hosted (AWS / Azure / GCP) configuration and implementation.
- In-depth knowledge of Active Directory and Windows Domain functions, implementation, and configuration, including integrations with AzureAD functionality.
- Demonstratable experience with networking, including configuration of VLANs on switches and general configuration and troubleshooting of firewalls.
- Comprehensive understanding of standard backup solution practices, restoration of data and preparing systems for introduction into production environments.
It would be advantageous for candidates to possess hands-on technical experience with the following:
- Microsoft 365, including Exchange Online and Intune.
- Cisco networking and firewalls (such as Catalyst and Nexus, ASA and FTD).
- Linux (such as Ubuntu, CentOS, Debian etc).
- Virtual Desktop Infrastructure, such as Citrix XenDesktop, VMware Horizon, or Azure Virtual Desktop.
- Hybrid infrastructures, including environments that utilise a combination of on-premise, colo datacentres, cloud, and SaaS.
Relevant industry certifications are not required for this role. However, holding any of the following is beneficial:
- Microsoft role-based certifications to either Administrator, Network Engineer, Security Engineer, or Support Engineer level.
- Networking Certifications such as CompTIA Network+, Cisco CCNA, or Aruba Certified Professional.
OUR BENEFITS
We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, this includes but is not exhaustive of:
- 25 days holiday per year in addition to bank holidays (+1 day for every day of service up to a maximum of 30 days);
- Hybrid working and flexible working hours;
- Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education;
- Life Insurance 4X Annual salary.
- Parental Support: Fertility treatment leave – 5 days of leave per cycle of treatment per year; Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay; Paternity leave – 6 weeks of full pay.
- Various Health and Medical Benefits including: Private dental and medical insurance (taxable benefit) for you and your family; Virtual GP for you and your family members that live in the same household; Various gym discounts for you and your partner; EAP programme for you and your immediate family; Free access to the world-famous mindfulness app Headspace.
The role will be based in our London office. However, we have flexible working arrangements available.
Restoration and Recovery Lead employer: S-RM
Contact Detail:
S-RM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restoration and Recovery Lead
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some tough questions your way or use mock interviews to build your confidence. Remember, it’s all about showcasing your experience and how you can tackle those restoration challenges.
✨Tip Number 3
Tailor your approach! When you find a role that excites you, research the company and its culture. Use that knowledge to align your skills and experiences with what they’re looking for, especially in incident response scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team!
We think you need these skills to ace Restoration and Recovery Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Restoration and Recovery Lead role. Highlight your relevant experience in IT Engineering, System Administration, or Infrastructure and Networking, and don’t forget to showcase any hands-on technical skills that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about cyber security and how your background makes you a great fit for our team. Be sure to mention specific experiences that relate to incident response and restoration projects.
Showcase Your Soft Skills: While technical skills are crucial, we also value soft skills like communication and teamwork. In your application, share examples of how you've successfully collaborated with others or led teams during high-pressure situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at S-RM
✨Know Your Cyber Security Stuff
Make sure you brush up on your knowledge of virtualisation, cloud configurations, and Active Directory. Be ready to discuss specific scenarios where you've applied these skills, especially in incident response situations.
✨Showcase Your Hands-On Experience
Prepare to share examples of your hands-on technical support during cyber incidents. Highlight any restoration projects you've worked on, focusing on the challenges you faced and how you overcame them.
✨Build Relationships with Partners
Since you'll be managing relationships with restoration partners, think about how you've successfully collaborated with others in the past. Be ready to discuss your approach to teamwork and communication in high-pressure situations.
✨Demonstrate Flexibility and Adaptability
This role involves a variety of casework and potential travel. Share experiences that showcase your ability to adapt to changing circumstances and maintain a work/life balance, especially during intense periods.
