At a Glance
- Tasks: Coordinate cyber incident response activities and support the team with administrative tasks.
- Company: Join S-RM, a leading global intelligence and cyber security consultancy.
- Benefits: Enjoy 25 days holiday, health benefits, and a supportive work culture.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a fast-growing cyber security team and make a real impact.
- Qualifications: Strong organisational skills and a passion for cyber security.
The predicted salary is between 40000 - 50000 € per year.
S-RM is a global intelligence and cyber security consultancy. Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges. We’re committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success. We invest in our people’s wellbeing, learning, and ideas every day.
Our Cyber Security division is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Advisory, Ethical Hacking, and Incident Response practices are in more demand than ever. We’re building a team to meet this challenge. We empower you to implement your ideas and provide opportunities regardless of title. You’ll find a range of perspectives and expertise to help you learn and grow.
The Incident Response Engagement Coordinator supports S‑RM’s Incident Response teams by owning and coordinating the administrative, operational, and process‑driven activities required to successfully run cyber incident response engagements. This role provides end‑to‑end case administration support across the incident lifecycle enabling Engagement Leads (ELs) and senior Incident Response leadership to focus on client management, technical oversight, and strategic decision‑making.
Responsibilities
- Case Onboarding: Support case intake and kick‑off activities, including acknowledging incoming requests for scoping calls, coordinating such calls, initiating internal case automation and onboarding workflows, ensuring accurate case setup, and assisting ELs in coordinating early‑stage logistics.
- Letters of Engagement (LOEs) and Contracts: Prepare, issue, and manage LOEs, distribute LOEs to legal counsel, insurers, and clients, track LOE execution status, and coordinate kick-off readiness.
- Budget Management: Support ELs in tracking budget consumption, help coordinate uplift requests, and maintain accurate financial data.
- Revenue Control: Monitor billable time entry, report Work in Progress (WIP) to Finance, ensure WIP integrity, coordinate invoicing, and support payment chasing.
- Case Offboarding: Coordinate case close‑out procedures, issue data deletion notices, handle data deletion, and ensure case data is captured accurately.
- Stakeholder and Internal Coordination: Act as a reliable operational interface between consultants, senior leadership, the wider Operations team, Finance and Credit Control, and external stakeholders.
Benefits
- 25 days holiday per year in addition to bank holidays (+1 day for every year of service up to a maximum of 30 days).
- Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education.
- Life Insurance 4X Annual salary.
- Parental Support: Fertility treatment leave, Maternity leave, Paternity leave.
- Various Health and Medical Benefits including private dental and medical insurance, virtual GP, gym discounts, EAP programme, and free access to the mindfulness app Headspace.
The successful candidate must have permission to work in the United Kingdom by the start of their employment.
Incident Response – Engagement Coordinator in London employer: S-RM
At S-RM, we pride ourselves on being an exceptional employer, fostering a culture that values innovation, collaboration, and personal growth. Our commitment to employee wellbeing is reflected in our generous benefits package, including 25 days of holiday, comprehensive health coverage, and robust parental support, all designed to help you thrive both professionally and personally. Join us in our dynamic London office, where you'll be empowered to make impactful contributions in the fast-paced world of cyber security while working alongside a diverse team of experts.
StudySmarter Expert Advice🤫
We think this is how you could land Incident Response – Engagement Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to current employees at S-RM on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by understanding S-RM's culture and values. They love sharp, curious individuals who can think critically. Think of examples from your past that showcase these traits and be ready to share them!
✨Tip Number 3
Showcase your organisational skills! As an Engagement Coordinator, you’ll need to juggle multiple tasks. Be ready to discuss how you’ve managed projects or coordinated teams in the past. Bring those stories to life!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the S-RM team. Let’s get you in there!
We think you need these skills to ace Incident Response – Engagement Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Incident Response Engagement Coordinator role. Highlight any relevant experience in cyber security, project management, or administrative support to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining S-RM and how your background makes you a great fit for our team. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In the world of cyber security, problem-solving is key. Use examples from your past experiences to demonstrate how you've tackled challenges effectively. We love seeing candidates who can think critically and adapt!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our awesome team at S-RM!
How to prepare for a job interview at S-RM
✨Know Your Stuff
Before the interview, make sure you understand the basics of incident response and the specific role of an Engagement Coordinator. Familiarise yourself with S-RM's approach to cyber security and their values. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Showcase Your Organisational Skills
As an Engagement Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed projects or coordinated teams. Highlight your ability to keep things running smoothly, as this is crucial for the role.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use, and how they measure success in incident response engagements. This shows that you're not just looking for any job, but that you're keen on being part of their specific team.
✨Be Yourself
S-RM values diverse perspectives and personalities. Don’t be afraid to let your personality shine through during the interview. Share your ideas and how you can contribute to their culture of innovation and teamwork. Authenticity can set you apart from other candidates.
