Billing Coordinator

S-RM is a global intelligence and cyber security consultancy. Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges.

In this role, reporting to the Senior Operations Manager, you will be responsible for ensuring that all cyber projects are billed both accurately and in a timely manner on a global basis. You’ll work closely with the global cyber operations team, as well as project managers and product owners from all practice areas, to fully understand the specific billing requirements on a project-by-project and account-by-account basis. Your responsibilities will extend to contributing to broader financial operations, such as participating in month-end and year-end closing activities and supporting cash collection efforts.

• Preparing and sending invoices in line with S-RM processes.
• Collaborating with project managers to confirm the accurate recording of billable hours and any additional charges.
• Working closely with the product owners to ensure accurate reconciliation of monthly bills.
• Handling internal and external billing queries in a timely manner.
• Ensuring that the CRM is updated to accurately reflect billing requirements.
• Managing the WIP tracker at month end and working closely with the Finance team to ensure all monthly revenue is accurately reflected.
• Tracking aged debt and working closely with the Credit Control Manager to address outstanding balances.
• Identifying any process improvements to ensure billing is as efficient as possible.

We think candidates with the following skills and experience are likely to succeed as a Billing Coordinator at S-RM. That said, if you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. We’re looking for someone that is able to adapt to change and work comfortably in a fast-paced environment; this person will have some or all of these skills:

• Degree level education or equivalent experience.
• Ideally some experience in a similar role, financial operations, financial administration.
• Experience working with both finance and CRM systems.
• Excellent planning and organisational skills.
• Excellent stakeholder (both internal and external) and communication skills.
• Excellent attention to detail.
• A proven ability to work unsupervised.
• A proactive approach and a willingness to work outside the job specification when required.
• Excellent interpersonal skills.

• 25 days holiday per year in addition to bank holidays (+1 day for every year of service up to a maximum of 30 days).
• Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education.
• Life Insurance 4X Annual salary.
• Parental Support:

• Fertility treatment leave – 5 days of leave per cycle of treatment per year;
• Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay;
• Paternity leave – 6 weeks of full pay.

• Private dental and medical insurance (taxable benefit);
• Virtual GP for you and your family members that live in the same household;
• Gym discounts for you and your partner;
• EAP programme for you and your immediate family;
• Free access to the mindfulness app Headspace.

The successful candidate must have permission to work in the United Kingdom by the start of their employment.