Billing Coordinator, London Cyber security London

S-RM is seeking a Billing Coordinator to join our Cyber Security team in London. S-RM is a global intelligence and cyber security consultancy. Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges. We’re committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success. We invest in our people’s wellbeing, learning, and ideas every day.

Our Cyber Security division is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Advisory, Ethical Hacking, and Incident Response practices are in more demand than ever. We’re building a team to meet this challenge. We empower our team members to implement their ideas and provide opportunities regardless of title.

The role involves reporting to the Senior Operations Manager and ensuring that all cyber projects are billed accurately and in a timely manner on a global basis. Responsibilities include:

• Preparing and sending invoices in line with S-RM processes.
• Collaborating with project managers to confirm the accurate recording of billable hours and any additional charges.
• Working closely with product owners to ensure accurate reconciliation of monthly bills.
• Handling internal and external billing queries in a timely manner.
• Ensuring that the CRM is updated to accurately reflect billing requirements.
• Managing the WIP tracker at month end and working closely with the Finance team to ensure all monthly revenue is accurately reflected.
• Tracking aged debt and working closely with the Credit Control Manager to address outstanding balances.
• Identifying any process improvements to ensure billing is as efficient as possible.

We think candidates with the following skills and experience are likely to succeed as a Billing Coordinator:

• Degree level education or equivalent experience.
• Some experience in a similar role, financial operations, financial administration.
• Experience working with both finance and CRM systems.

The ideal candidate will also likely have the following key personal skills and attributes:

• Excellent planning and organisational skills.
• Excellent stakeholder (both internal and external) and communication skills.
• Excellent attention to detail.
• A proven ability to work unsupervised.
• A proactive approach and a willingness to work outside the job specification when required.
• Excellent interpersonal skills.

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, including:

• 25 days holiday per year in addition to bank holidays (+1 day for every year of service up to a maximum of 30 days).
• Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education.
• Life Insurance 4X Annual salary.
• Parental Support including fertility treatment leave, maternity leave, and paternity leave.
• Various Health and Medical Benefits including private dental and medical insurance, virtual GP, gym discounts, EAP programme, and free access to the mindfulness app Headspace.

The successful candidate must have permission to work in the United Kingdom by the start of their employment.