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- Tasks: Drive sales strategies, manage relationships, and support customers in a dynamic SaaS environment.
- Company: Join a leading SaaS company focused on innovation and customer success.
- Benefits: Enjoy a competitive salary, bonuses, health insurance, and a hybrid-remote work model.
- Why this job: Be part of a vibrant team culture while making a real impact in the tech industry.
- Qualifications: Bachelor’s degree and 4+ years in SaaS sales required; strong communication skills essential.
- Other info: Must reside in London and be open to travel for events and meetings.
The predicted salary is between 60000 - 84000 £ per year.
Type: Full-time / Perm / Hybrid-Remote
Location: London
Compensation & Benefits: Base Salary - $85k - $100k/annually + Bonus/Commission OTE: $180k - $200k/annually, depending on performance. Medical/Dental/Vision/Disability Insurance Benefits 401(k) Plan
Key Responsibilities:
- Sales & Pre-Sales Support: Develop, implement, and execute sales strategies to drive new customers by leveraging and expanding existing personal networks. Align sales strategy with company strategy including customer success efforts by effectively developing and managing internal stakeholders and relationships. Drive achievement of business objectives by management and expansion of sales relationships. Ensure leads are maximized through the sales process by collaboration with the lead generation team. Meet or exceed agreed conversion targets for products within the business. Optimize, review, and maintain sales processes in line with the company's broader strategy and customer success plans. Work with the lead generation team to help create and optimize lead management strategies from both online and offline channels. Work with the Customer Success team to support customers throughout trial and onboarding processes. Assist customers to derive value from the products they purchase.
- Product Leadership: Facilitate and lead regular product demonstrations and discussions through webinars, events, and other avenues to improve product knowledge amongst prospective customers. Ensure the timely resolution of any issues that arise regarding the delivery of software to customers, providing support to all parties. Build and maintain product knowledge and understanding to ensure you become the SME for the software services. Liaise with relevant teams to interpret how the platform is currently used and key selling points in each key market. Contribute to the development of a short-term and long-term product strategy for the company, including recommending additions and/or changes to offerings. Build and maintain knowledge of competitor activity in the market and any insights relevant to the company.
- Relationship Management: Establish, develop, and maintain strong professional sales relationships with current sales partners across all networks, including Sales Science. Build and maintain strong relationships with key customer prospects as they are identified in the sales process. Build and maintain strong working relationships with business leaders across the organization, ensuring effective delivery of marketing activities. Maintain effective internal stakeholder relationships, ensuring strong levels of communication and sales progress updates as required.
- Marketing: Work with the Marketing Team to develop effective product sales collateral and ensure the content remains current. Work with the Marketing Team to promote the services in the broader market. Work with the Marketing Team to promote our software services through company integration partners. Travel when needed to relevant events to represent the company at varying professional conferences. Source marketing and promotional material required for events and promotion.
- Continuous Improvement: Work with the COO and other Operating Partners to develop and implement a continuous improvement program of initiatives, focusing on adding value and evolving sales functions. Actively contribute to the development and maintenance of a strong team culture within the business, ensuring knowledge and experience are shared. Timely escalate challenges, issues, and business risks to the COO for anything and everything sales-related.
- Professional Development: Proactively seek out relevant professional networking opportunities to develop both your personal profile and the company profile in the market. Maintain an up-to-date working knowledge of sales trends, products, and solutions available in the market. Proactively gain and maintain sales and industry knowledge via external channels, reading relevant blogs/online content, and attending industry network events and conferences.
Qualifications & Requirements:
- Bachelor’s Degree in a relevant business discipline is required.
- 4+ years of SaaS sales and account management experience.
- 4+ years of stakeholder management experience.
- 4+ years of proven (successful) experience in new business development, specifically in SaaS or PSA software sales.
- 4+ years of (proven) success in the development, management, and execution of sales pipelines, specifically trial through to customer processes.
- 4+ years of proven (successful) sales experience, specifically in the Software as a Service (SaaS) Industry.
- Strong understanding of professional services and the PSA software industry.
- Strong experience coordinating and delivering webinars and other online and in-person demonstrations for prospective customers.
- Experience managing sales partner relationships.
- Strong business development and sales aptitude and experience.
- Excellent customer service skills and ethics.
- Proven record in developing strong customer, client, and partner relationships.
- Ability to run demonstrations and workshops.
- The energy and enthusiasm to work hard and play hard in a team-based environment.
- Excellent written and verbal communication skills.
- The ability to multi-task, excellent time management skills, and strong attention to detail.
- Ability to provide enthusiasm for everyday duties as well as other varied duties.
- Ability to build (and keep) strong working relationships with team members, partners, stakeholders, clients, and customers.
- Experience coordinating and delivering webinars and other online and in-person demonstrations for prospective customers.
- Experience working with an outside/external lead gen team.
- Experience managing sales partner relationships.
- Must currently live in London to be considered for this position.
- Must be willing to travel as needed for team meetings, conferences, and events.
KPIs:
- Qualitative - Performance Review Feedback Ratings | Achievement of Support SLAs
- Quantitative - Customer Feedback | Customer Satisfaction Surveys | Performance Review Feedback Comments
Account Executive (SaaS Professional) employer: S Piper Staffing LLC
Contact Detail:
S Piper Staffing LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive (SaaS Professional)
✨Tip Number 1
Network actively within the SaaS community in London. Attend industry events, webinars, and meetups to connect with potential colleagues and clients. Building relationships can give you insights into the company culture and help you stand out.
✨Tip Number 2
Familiarise yourself with the latest trends in SaaS and professional services. Being knowledgeable about current market dynamics will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 3
Prepare to discuss specific sales strategies you've successfully implemented in the past. Highlighting your experience with lead generation and customer success will show that you understand the key responsibilities of the Account Executive role.
✨Tip Number 4
Engage with StudySmarter's online presence. Follow us on social media and participate in discussions. This can help you gain visibility and demonstrate your enthusiasm for our products and services, making a positive impression before you even apply.
We think you need these skills to ace Account Executive (SaaS Professional)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in SaaS sales and account management. Use specific examples that demonstrate your success in developing and managing sales pipelines, as well as your ability to build strong relationships with clients.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their needs, particularly in driving new customer acquisition and optimising sales processes. Be sure to include any relevant metrics or achievements.
Showcase Your Product Knowledge: Demonstrate your understanding of the SaaS industry and the specific products offered by the company. Mention any experience you have with product demonstrations and how you've successfully communicated value to customers in the past.
Highlight Relationship Management Skills: Emphasise your experience in establishing and maintaining professional relationships. Provide examples of how you've collaborated with internal teams and external partners to achieve business objectives, showcasing your stakeholder management skills.
How to prepare for a job interview at S Piper Staffing LLC
✨Know Your SaaS Inside Out
Make sure you have a solid understanding of the SaaS industry and the specific products offered by the company. Be prepared to discuss how these products can solve customer problems and improve their operations.
✨Demonstrate Relationship Management Skills
Be ready to share examples of how you've successfully built and maintained relationships with clients and stakeholders in previous roles. Highlight your ability to communicate effectively and manage expectations.
✨Showcase Your Sales Strategy
Prepare to discuss your approach to developing and executing sales strategies. Use specific examples from your past experience to illustrate how you've driven new customer acquisition and met conversion targets.
✨Engage with Product Knowledge
Familiarise yourself with the company's products and be prepared to discuss their features and benefits. Consider how you would present these products in a demo or webinar setting, as this is a key part of the role.
