At a Glance
- Tasks: Lead and support a dedicated care team, ensuring high standards of person-centred care.
- Company: Join a compassionate care provider focused on quality and teamwork.
- Benefits: Competitive pay, free meals, uniform, and career progression opportunities.
- Other info: Enjoy a supportive environment with ongoing training and development.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Level 3 Diploma in Health and Social Care and supervisory experience required.
The predicted salary is between 37338 - 42000 £ per year.
We are recruiting an experienced Team Leader to lead and support a dedicated care team within a residential or nursing home environment. This is a key leadership role where you will ensure high standards of person-centred care are consistently delivered, while guiding, mentoring, and supporting care staff on shift. You will play a vital role in maintaining safe, effective, and compassionate care, while helping to develop a motivated and high-performing team.
- Leadership & Team Management
- Lead, motivate, and support care staff to deliver high-quality, person-centred care
- Act as a role model and mentor, supporting induction and ongoing staff development
- Deliver supervision, performance reviews, return-to-work meetings, and day-to-day staff support
- Identify and elevate performance, absence, or welfare concerns appropriately
- Promote a positive, professional, and supportive team culture
- Care Delivery
- Provide and oversee safe, dignified personal care tailored to individual needs
- Administer medication safely (where competent and trained)
- Support residents with physical care, emotional wellbeing, illness, and end-of-life care
- Liaise with external professionals including GPs, social workers, and therapists
- Ensure care is delivered in line with individual care plans at all times
- Care Planning & Documentation
- Contribute to the assessment, planning, implementation, and review of care plans
- Maintain accurate, timely, and detailed care records
- Ensure compliance with safeguarding requirements, care standards, and regulatory expectations
- Support continuity of care through clear and effective documentation
- Operational Oversight
- Support safe shift handovers and effective staff allocation
- Monitor care delivery standards throughout the shift
- Support audits, incident reporting, and quality monitoring processes
- Promote health and safety across the care environment
- Act as a champion in areas of best practice where required
- Resident Engagement
- Support the delivery of meaningful activities and daily engagement
- Encourage residents' independence, choice, and participation
- Work closely with residents and families to understand individual needs, preferences, and life history
- What Success Looks Like
- A confident and well-supported care team delivering consistent high-quality care
- Safe medication practices and accurate care documentation
- Positive resident wellbeing and meaningful daily experiences
- Strong communication with families and professionals
- Full compliance with safeguarding, CQC, and health & safety standards
- Required Qualifications & Experience
- Level 3 Diploma in Health and Social Care (or equivalent or higher qualification)
- Proven experience working within a residential or nursing home care setting
- Previous experience in a supervisory or team leader role within care
- Competent in safe medication administration
- Strong understanding of safeguarding, CQC standards, and care regulations
- Experience in care planning, documentation, and person-centred care delivery
- Confident use of digital care systems, e-MAR systems, and Microsoft Office
- Strong communication skills with residents, families, staff, and professionals
- Ability to prioritise workload and manage a fast-paced, unpredictable environment
- Desirable Requirements
- Experience supporting people living with dementia
- Knowledge of end-of-life care
- Familiarity with clinical observation tools such as NEWS
- Additional qualifications in health and social care or leadership
- Benefits
- Competitive pay
- Salary premium uplift for experience and performance
- Free meals on shift
- Uniform provided
- Blue Light Card eligibility (discounts across major retailers and services)
- Life insurance cover
- Structured training and development opportunities
- Ongoing career progression pathways
- More benefits to come as we continue to invest in our teams
Team Leader in Alton employer: S.N.G Health Care Agency
Join our dedicated team as a Team Leader in a supportive residential or nursing home environment, where we prioritise high standards of person-centred care. We offer competitive pay, structured training, and ongoing career progression opportunities, all within a positive and professional work culture that values your contributions. With benefits like free meals on shift and Blue Light Card eligibility, you'll find meaningful and rewarding employment while making a real difference in the lives of our residents.
