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- Tasks: Promote and support sleep diagnostic equipment while training healthcare staff.
- Company: Join S-Med Ltd, a leader in sleep diagnostic solutions in the UK.
- Benefits: Enjoy reimbursed travel expenses and opportunities for professional development.
- Why this job: Make a real impact in healthcare while working with cutting-edge technology.
- Qualifications: 3+ years in clinical settings; sales experience is a plus but not required.
- Other info: Be prepared to travel 40-70% of the time for training and support.
The predicted salary is between 36000 - 60000 £ per year.
S-Med Ltd are looking for a Clinical Application, Sales and Support Specialist to join our team to promote, sell and support our equipment sales and clinical services within the UK market.
The products include the full range of Sleep Diagnostic Equipment sold by S-Med including the complete range of products manufactured by SOMNOmedics in Germany.
Details:
1) Job entails from time to time that the Clinical Application, Sales and Support Specialist will spend time away from home. This will be to provide training to overnight staff in sleep labs where we have supplied equipment, to attend congresses and meetings, to attend training courses at the factory or other venues as may be scheduled by the factories.
2) All expenses for these trips will be reimbursed by the company, including mileage for the use of your own vehicle, rail or air travel, hotel and meals while away from home.
Key Responsibilities:
Clinical Application & Training
- Provide pre- and post-sales clinical training and product demonstrations to clinicians and hospital staff.
- Customise clinical application workflows to meet the specific needs of healthcare facilities.
- Support product evaluations, installations, and go-lives at customer sites.
- Act as a subject matter expert on clinical functionality and best practices.
Sales Support
- Assist the sales team with product positioning, value proposition delivery, and technical presentations.
- Contacting potential new customers to promote our products and demonstrating equipment to potential customers with the aim of selling to them
- Participate in sales meetings, trade shows, and workshops to support business development.
· Contacting existing customers on a regular basis to ensure that their equipment is working correctly and to promote any new products or items to them
- Help identify customer needs and provide feedback for solution customisation.
· Being available to assist customers with training or questions relating to the equipment they are currently using
- Collaborate with marketing and R&D to tailor messaging and materials for clinical audiences.
Customer Support & Relationship Management
- Serve as a key contact for ongoing clinical support and troubleshooting.
- Ensure customer satisfaction by addressing questions, concerns, or technical issues promptly.
- Develop and maintain strong relationships with key stakeholders in hospitals and clinics.
- Gather user feedback and clinical data to assist with continuous product improvement.
Qualifications:
- 3+ years of clinical experience in a hospital or healthcare setting
- Experience with medical devices, diagnostic systems, or clinical software
- Strong communication, presentation, and interpersonal skills
- Ability to travel up to 40–70% (depending on territory)
- Sales experience is a strong asset, but not mandatory
Skills & Competencies:
- Clinical expertise with ability to translate complex technology into practical usage
- Confidence in public speaking and customer engagement
- Team-oriented with a proactive, self-starter mindset
- Strong problem-solving and analytical thinking
- Tech-savvy with knowledge of hardware, software Installation and maintaining network equipment infrastructure
Preferred:
- Prior experience in a customer/patient-facing or field application specialist role
- Certification in clinical informatics or product-specific training
- Midlands based
Clinical Application, Sales and Support Specialist employer: S-Med Ltd
Contact Detail:
S-Med Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Application, Sales and Support Specialist
✨Tip Number 1
Familiarise yourself with the full range of Sleep Diagnostic Equipment, especially the products from SOMNOmedics. Understanding the technical specifications and clinical applications of these devices will help you engage confidently with potential customers and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the healthcare and medical device sectors. Attend relevant conferences, workshops, or webinars to meet industry experts and learn about the latest trends. This can provide valuable insights and connections that may lead to job opportunities.
✨Tip Number 3
Prepare to discuss your clinical experience and how it relates to sales and support roles. Be ready to share specific examples of how you've successfully trained staff or resolved technical issues in a healthcare setting, as this will demonstrate your ability to bridge the gap between clinical knowledge and customer service.
✨Tip Number 4
Showcase your communication and presentation skills by practising mock presentations. Since the role involves training and engaging with clinicians, being able to convey complex information clearly and effectively will set you apart from other candidates.
We think you need these skills to ace Clinical Application, Sales and Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant clinical experience, especially in a hospital or healthcare setting. Emphasise any experience with medical devices and diagnostic systems, as well as your communication and presentation skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Clinical Application, Sales and Support Specialist role. Mention specific experiences that demonstrate your ability to provide training and support, and how you can contribute to S-Med's success.
Showcase Your Technical Skills: Since the role requires tech-savviness, include any relevant technical skills related to hardware, software, and network infrastructure. Highlight your ability to translate complex technology into practical usage for clinicians and hospital staff.
Prepare for Potential Questions: Anticipate questions related to customer support and relationship management. Be ready to discuss how you've handled troubleshooting and ensured customer satisfaction in previous roles.
How to prepare for a job interview at S-Med Ltd
✨Showcase Your Clinical Expertise
Make sure to highlight your clinical experience and how it relates to the role. Be prepared to discuss specific examples of how you've used your knowledge in a hospital or healthcare setting, especially with medical devices or diagnostic systems.
✨Demonstrate Your Communication Skills
Since this role involves training and supporting clinicians, it's crucial to exhibit strong communication skills. Practice explaining complex concepts in simple terms, and be ready to provide examples of how you've successfully engaged with customers or colleagues in the past.
✨Prepare for Technical Questions
Expect questions about the technical aspects of the products you'll be working with. Brush up on your knowledge of sleep diagnostic equipment and be ready to discuss how you would approach troubleshooting or providing support to customers.
✨Emphasise Your Sales Support Experience
Even if sales experience isn't mandatory, showcasing any relevant experience can set you apart. Talk about how you've assisted sales teams in the past, whether through product demonstrations or customer engagement, and how you can contribute to business development.
