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- Tasks: Promote and support sleep diagnostic equipment while providing training to healthcare staff.
- Company: Join S-Med Ltd, a leader in sleep diagnostic solutions in the UK market.
- Benefits: Enjoy reimbursed travel expenses and opportunities for professional development.
- Why this job: Make a real impact in healthcare while working with cutting-edge technology and a supportive team.
- Qualifications: 3+ years of clinical experience; sales experience is a plus but not required.
- Other info: Willingness to travel 40-70% of the time is essential.
The predicted salary is between 36000 - 60000 £ per year.
S-Med Ltd are looking for a Clinical Application, Sales and Support Specialist to join our team to promote, sell and support our equipment sales and clinical services within the UK market.
The products include the full range of Sleep Diagnostic Equipment sold by S-Med including the complete range of products manufactured by SOMNOmedics in Germany.
Details:
1) Job entails from time to time that the Clinical Application, Sales and Support Specialist will spend time away from home. This will be to provide training to overnight staff in sleep labs where we have supplied equipment, to attend congresses and meetings, to attend training courses at the factory or other venues as may be scheduled by the factories.
2) All expenses for these trips will be reimbursed by the company, including mileage for the use of your own vehicle, rail or air travel, hotel and meals while away from home.
Key Responsibilities:
Clinical Application & Training
- Provide pre- and post-sales clinical training and product demonstrations to clinicians and hospital staff.
- Customise clinical application workflows to meet the specific needs of healthcare facilities.
- Support product evaluations, installations, and go-lives at customer sites.
- Act as a subject matter expert on clinical functionality and best practices.
Sales Support
- Assist the sales team with product positioning, value proposition delivery, and technical presentations.
- Contacting potential new customers to promote our products and demonstrating equipment to potential customers with the aim of selling to them
- Participate in sales meetings, trade shows, and workshops to support business development.
· Contacting existing customers on a regular basis to ensure that their equipment is working correctly and to promote any new products or items to them
- Help identify customer needs and provide feedback for solution customisation.
· Being available to assist customers with training or questions relating to the equipment they are currently using
- Collaborate with marketing and R&D to tailor messaging and materials for clinical audiences.
Customer Support & Relationship Management
- Serve as a key contact for ongoing clinical support and troubleshooting.
- Ensure customer satisfaction by addressing questions, concerns, or technical issues promptly.
- Develop and maintain strong relationships with key stakeholders in hospitals and clinics.
- Gather user feedback and clinical data to assist with continuous product improvement.
Qualifications:
- 3+ years of clinical experience in a hospital or healthcare setting
- Experience with medical devices, diagnostic systems, or clinical software
- Strong communication, presentation, and interpersonal skills
- Ability to travel up to 40–70% (depending on territory)
- Sales experience is a strong asset, but not mandatory
Skills & Competencies:
- Clinical expertise with ability to translate complex technology into practical usage
- Confidence in public speaking and customer engagement
- Team-oriented with a proactive, self-starter mindset
- Strong problem-solving and analytical thinking
- Tech-savvy with knowledge of hardware, software Installation and maintaining network equipment infrastructure
Preferred:
- Prior experience in a customer/patient-facing or field application specialist role
- Certification in clinical informatics or product-specific training
- Midlands based
Clinical Application, Sales and Support Specialist employer: S-Med Ltd
Contact Detail:
S-Med Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Application, Sales and Support Specialist
✨Tip Number 1
Familiarise yourself with the full range of Sleep Diagnostic Equipment, especially those manufactured by SOMNOmedics. Understanding the products inside and out will not only boost your confidence during interviews but also help you engage effectively with potential customers.
✨Tip Number 2
Network with professionals in the healthcare and medical device sectors. Attend relevant conferences or workshops to meet people who can provide insights into the industry and potentially refer you to opportunities at S-Med Ltd.
✨Tip Number 3
Brush up on your presentation skills, as this role involves delivering product demonstrations and training. Practising how to convey complex information clearly will make you stand out as a candidate who can effectively support both sales and clinical applications.
✨Tip Number 4
Showcase your problem-solving abilities by preparing examples of how you've addressed challenges in previous roles. This will demonstrate your analytical thinking and readiness to tackle customer issues, which is crucial for the Clinical Application, Sales and Support Specialist position.
We think you need these skills to ace Clinical Application, Sales and Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant clinical experience, especially in a hospital or healthcare setting. Emphasise any experience with medical devices or diagnostic systems, as well as your communication and presentation skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Clinical Application, Sales and Support Specialist role. Mention specific experiences that demonstrate your ability to provide training and support, and how you can contribute to S-Med's success.
Showcase Your Technical Skills: Since the role requires tech-savviness, include any relevant technical skills related to hardware, software, and network infrastructure. Highlight your ability to translate complex technology into practical usage for clinicians and hospital staff.
Prepare for Interviews: If invited for an interview, be ready to discuss your clinical expertise and how it relates to the products S-Med offers. Prepare examples of how you've successfully trained others or solved problems in a clinical setting.
How to prepare for a job interview at S-Med Ltd
✨Showcase Your Clinical Expertise
Make sure to highlight your clinical experience and how it relates to the role. Be prepared to discuss specific examples of how you've used your knowledge in a hospital or healthcare setting, especially with medical devices or diagnostic systems.
✨Demonstrate Your Communication Skills
Since this role involves training and supporting clinicians, it's crucial to showcase your strong communication and presentation skills. Practice explaining complex concepts in simple terms, as you may need to do this during the interview.
✨Prepare for Customer Engagement Scenarios
Think about potential customer scenarios you might encounter in this role. Be ready to discuss how you would handle customer questions or concerns, and how you would build relationships with key stakeholders in hospitals and clinics.
✨Research S-Med and SOMNOmedics
Familiarise yourself with S-Med Ltd and the products they offer, particularly those from SOMNOmedics. Understanding their equipment and services will not only show your interest but also help you tailor your responses to align with the company's goals.
