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- Tasks: Promote and support sleep diagnostic equipment while training healthcare staff.
- Company: S-Med Ltd is a leading provider of sleep diagnostic solutions in the UK.
- Benefits: Enjoy reimbursed travel expenses, flexible work, and opportunities for professional growth.
- Why this job: Join a dynamic team making a real impact in healthcare with innovative technology.
- Qualifications: 3+ years in clinical settings; experience with medical devices preferred but not essential.
- Other info: Role involves travel and offers a chance to engage with healthcare professionals.
The predicted salary is between 36000 - 60000 £ per year.
S-Med Ltd are looking for a Clinical Application, Sales and Support Specialist to join our team to promote, sell and support our equipment sales and clinical services within the UK market.
The products include the full range of Sleep Diagnostic Equipment sold by S-Med including the complete range of products manufactured by SOMNOmedics in Germany.
Details:
1) Job entails from time to time that the Clinical Application, Sales and Support Specialist will spend time away from home. This will be to provide training to overnight staff in sleep labs where we have supplied equipment, to attend congresses and meetings, to attend training courses at the factory or other venues as may be scheduled by the factories.
2) All expenses for these trips will be reimbursed by the company, including mileage for the use of your own vehicle, rail or air travel, hotel and meals while away from home.
Key Responsibilities:
Clinical Application & Training
- Provide pre- and post-sales clinical training and product demonstrations to clinicians and hospital staff.
- Customise clinical application workflows to meet the specific needs of healthcare facilities.
- Support product evaluations, installations, and go-lives at customer sites.
- Act as a subject matter expert on clinical functionality and best practices.
Sales Support
- Assist the sales team with product positioning, value proposition delivery, and technical presentations.
- Contacting potential new customers to promote our products and demonstrating equipment to potential customers with the aim of selling to them
- Participate in sales meetings, trade shows, and workshops to support business development.
· Contacting existing customers on a regular basis to ensure that their equipment is working correctly and to promote any new products or items to them
- Help identify customer needs and provide feedback for solution customisation.
· Being available to assist customers with training or questions relating to the equipment they are currently using
- Collaborate with marketing and R&D to tailor messaging and materials for clinical audiences.
Customer Support & Relationship Management
- Serve as a key contact for ongoing clinical support and troubleshooting.
- Ensure customer satisfaction by addressing questions, concerns, or technical issues promptly.
- Develop and maintain strong relationships with key stakeholders in hospitals and clinics.
- Gather user feedback and clinical data to assist with continuous product improvement.
Qualifications:
- 3+ years of clinical experience in a hospital or healthcare setting
- Experience with medical devices, diagnostic systems, or clinical software
- Strong communication, presentation, and interpersonal skills
- Ability to travel up to 40–70% (depending on territory)
- Sales experience is a strong asset, but not mandatory
Skills & Competencies:
- Clinical expertise with ability to translate complex technology into practical usage
- Confidence in public speaking and customer engagement
- Team-oriented with a proactive, self-starter mindset
- Strong problem-solving and analytical thinking
- Tech-savvy with knowledge of hardware, software Installation and maintaining network equipment infrastructure
Preferred:
- Prior experience in a customer/patient-facing or field application specialist role
- Certification in clinical informatics or product-specific training
- Midlands based
Clinical Application, Sales and Support Specialist employer: S-Med Ltd
Contact Detail:
S-Med Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Application, Sales and Support Specialist
✨Tip Number 1
Familiarise yourself with the full range of Sleep Diagnostic Equipment, especially the products from SOMNOmedics. Understanding the technical specifications and clinical applications will help you engage confidently with potential customers and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the healthcare and medical device sectors. Attend relevant conferences or workshops to meet industry insiders, as personal connections can often lead to job opportunities and valuable insights about the role.
✨Tip Number 3
Prepare to discuss your clinical experience and how it relates to sales and support. Be ready to share specific examples of how you've successfully trained staff or resolved technical issues, as this will demonstrate your capability to excel in the role.
✨Tip Number 4
Showcase your communication and presentation skills in any interactions you have. Since the role involves training and customer engagement, being able to convey complex information clearly and effectively will set you apart from other candidates.
We think you need these skills to ace Clinical Application, Sales and Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant clinical experience, especially in a hospital or healthcare setting. Emphasise any experience with medical devices or diagnostic systems, as well as your communication and presentation skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your background aligns with the responsibilities of the Clinical Application, Sales and Support Specialist. Mention specific experiences that demonstrate your ability to provide training and support.
Showcase Your Technical Skills: Since the role requires tech-savviness, include any relevant technical skills or certifications you possess. Highlight your familiarity with hardware, software, and network equipment infrastructure, as this will be crucial for the position.
Prepare for Potential Questions: Anticipate questions related to customer support and relationship management. Be ready to discuss how you've handled troubleshooting and ensured customer satisfaction in previous roles, as these are key aspects of the job.
How to prepare for a job interview at S-Med Ltd
✨Showcase Your Clinical Expertise
Make sure to highlight your clinical experience during the interview. Discuss specific scenarios where you've successfully trained staff or implemented new technologies in a healthcare setting, as this role requires a strong understanding of clinical applications.
✨Demonstrate Your Sales Acumen
Even if sales experience isn't mandatory, it's beneficial to show your understanding of sales processes. Prepare examples of how you've supported sales teams or contributed to business development in previous roles, as this will resonate well with the interviewers.
✨Prepare for Technical Questions
Given the technical nature of the products you'll be working with, be ready to answer questions about medical devices and diagnostic systems. Brush up on your knowledge of the equipment and be prepared to discuss how you would approach troubleshooting and customer support.
✨Exhibit Strong Communication Skills
Since this role involves training and engaging with various stakeholders, practice articulating complex information clearly and concisely. Use examples from your past experiences to demonstrate your ability to communicate effectively with both clinical and non-clinical audiences.
