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For Companies At a Glance
- Tasks: Support learners on their journey, providing guidance and encouragement.
- Company: Join a reputable training provider focused on learner success.
- Benefits: Competitive salary, monthly bonuses, generous leave, and funded training.
- Why this job: Make a real difference in students' lives while developing your career.
- Qualifications: Experience in admin or customer service, strong organisational skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 20800 - 31200 £ per year.
Location: Reading
Salary: £26,000 per annum (with increase following successful probation)
Contract: Full-Time | On-Site
Are you passionate about supporting learners, keeping them motivated, and helping them succeed both academically and personally? This is a fantastic opportunity to join a learner-focused training provider where student wellbeing, engagement, and progression are at the heart of everything they do.
About the Company
You will be joining a well-established independent training provider with a strong reputation for delivering high-quality, career-focused education. The training centre is modern, welcoming, and recently refurbished, creating a positive and professional environment for both learners and staff.
The organisation is committed to investing in its people, offering funded training and development, clear progression routes, and a supportive team culture. Employees benefit from a monthly bonus scheme, generous annual leave, health and life assurance, and a workplace that genuinely values collaboration, wellbeing, and learner success.
About the Job
As Student Support Administrator, you will play a vital role in supporting learners throughout their learning journey. Combining pastoral support with key administrative duties, you will act as a trusted point of contact for students, helping them stay organised, engaged, and on track to achieve positive outcomes.
Key responsibilities include:
- Acting as a first point of contact for learners, providing guidance, encouragement, and practical support
- Monitoring learner attendance, engagement, and progress, identifying and escalating barriers to learning
- Providing one-to-one pastoral support to learners requiring additional assistance
- Administering and invigilating examinations in line with awarding body and internal procedures
- Supporting learners with employability skills, including CV reviews and mock interviews
- Maintaining accurate learner records and completing administrative tasks to meet compliance requirements
- Supporting the day-to-day running of the training centre
- Contributing to learner engagement activities, celebrations, and progression or graduation events
- Assisting with learner communications and social media engagement where required
This is a full-time, on-site role. Working hours include occasional late evenings and Saturdays on a rota basis.
Ideal Candidate
To be successful in this Student Support Administrator role, you will ideally have:
- At least one year’s experience in an administrative, customer service, or education/training environment
- Strong organisational skills with excellent attention to detail
- Confidence using IT systems such as Microsoft Outlook, Teams, and learner management systems
- Clear, professional, and supportive communication skills
- A proactive and adaptable approach, comfortable managing multiple priorities
- A genuine passion for supporting learners and helping them progress
Experience within an independent training provider or further education setting is advantageous but not essential.
If you are looking to build a rewarding career in education and want to make a real difference to learners’ lives, this Student Support Administrator opportunity in Reading could be the perfect next step.
Apply now to find out more and take the next step in your education support career.
Student Support Administrator in Reading employer: S Knights Recruitment
Contact Detail:
S Knights Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Administrator in Reading
✨Tip Number 1
Get to know the company! Research their values and mission, and think about how your passion for supporting learners aligns with what they do. This will help you stand out in interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to student support and think of examples from your past experiences that showcase your skills. We want you to feel confident when you walk into that interview room.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even share tips that could give you an edge during the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in learners' lives.
We think you need these skills to ace Student Support Administrator in Reading
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting learners shine through. We want to see how much you care about helping students succeed both academically and personally.
Tailor Your CV: Make sure your CV highlights relevant experience in administrative or educational roles. We love seeing how your skills align with our mission of learner engagement and support.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, as we appreciate professionalism and clarity in communication.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at S Knights Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Support Administrator. Familiarise yourself with the key tasks mentioned in the job description, like providing pastoral support and monitoring learner progress. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Passion for Learner Support
During the interview, share specific examples of how you've supported learners in the past. Whether it's through mentoring, tutoring, or simply being a reliable point of contact, showing your genuine passion for helping students succeed will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various situations that may arise in the role. Think about scenarios related to learner engagement, attendance monitoring, or providing pastoral support. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the training provider's approach to student wellbeing and engagement. This shows your interest in the company culture and your commitment to contributing positively to the learners' experience.
