Location: London & South East
Contract: Contract
Are you a driven sales professional with B2B experience who enjoys building relationships, developing opportunities, and delivering exceptional customer experiences? If you're looking for a role where you can develop your career within a supportive and growing organisation, this could be the perfect next step.
With strong potential for the role to become permanent, this is an excellent opportunity to join a respected organisation that invests in its people and provides genuine career progression.
About the CompanyOur client is a highly regarded organisation operating within the education and skills sector, working closely with training providers, colleges, and employers to deliver high-quality solutions that support learner and workforce development.
Known for their collaborative culture, commitment to quality, and ambitious growth plans, they provide employees with the opportunity to make a meaningful impact while developing their careers in a supportive and professional environment.
Employees benefit from working within a values-driven organisation that encourages innovation, recognises achievement, and offers opportunities for long-term progression.
As a Client Relationship Executive, you will play a key role in supporting business growth and strengthening relationships with clients across London and the South East.
This is a commercially focused position where you will work closely with both existing and prospective customers, helping to identify opportunities, generate business, and ensure clients receive an excellent level of service.
Key responsibilities will include:
- Developing and maintaining strong relationships with clients across your region
- Identifying new business opportunities and supporting revenue growth
- Managing customer interactions and ensuring a high level of client satisfaction
- Working collaboratively with internal teams to deliver exceptional service
- Conducting meetings and presentations with prospective and existing customers
- Supporting account development and retention activities
- Maintaining accurate records and managing sales activity through CRM systems
- Travelling across London and the South East as required
This role offers an excellent opportunity for an ambitious sales professional to further develop their commercial skills and progress within a growing organisation.
The successful candidate will have:
- Proven B2B sales experience
- Strong relationship-building and communication skills
- Experience generating business opportunities and supporting commercial growth
- A proactive and self-motivated approach to work
- Excellent organisational and stakeholder management skills
- The ability to work independently while contributing to a wider team
We are open to candidates from a variety of sectors and backgrounds. This role would suit someone earlier in their sales career who is looking to take the next step in a professional, commercially focused environment.
Candidates should ideally have a solid employment history and be at least in their third professional role, demonstrating commitment, development, and progression within their career.
If you are an ambitious sales professional looking for an opportunity to join a respected organisation, develop your career, and make a genuine impact, we would love to hear from you.
Apply today to learn more about this exciting opportunity and take the next step in your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Executive in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at S Knights Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like S Knights Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to S Knights Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at S Knights Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at S Knights Recruitment!
How to prepare for a job interview at S Knights Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
