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- Tasks: Deliver engaging online training for adult learners in customer service.
- Company: Join a mission-driven training provider transforming lives across the UK.
- Benefits: Enjoy 100% remote work, professional development, and a strong sense of purpose.
- Other info: Be part of a supportive, values-driven team focused on learner success.
- Why this job: Make a real-world impact by empowering learners to secure meaningful employment.
- Qualifications: 3+ years in customer service, training experience, and a recognised teaching qualification required.
The predicted salary is between 30000 - 42000 £ per year.
Inspire Careers from the Comfort of Your Home – Become a Remote Customer Service Tutor! Are you ready to turn your passion for people and communication into a meaningful career move? If you’re driven to uplift others and make a genuine difference in their lives, this remote opportunity could be your next big step.
Why This Role? Why This Organisation? Join a highly respected and mission-led training provider that’s transforming lives across the UK. This organisation is at the forefront of pre-employment adult learning, helping individuals build the skills and confidence needed to thrive in today’s job market. As part of a supportive, values-driven team, you’ll benefit from:
- 100% remote working for better work-life balance
- A strong sense of purpose—helping people move from unemployment into meaningful work
- Professional development and collaboration with quality-driven leadership
What You’ll Be Doing – Your Day-to-Day: As a Customer Service Tutor, you’ll deliver engaging online training that prepares adult learners for real-world roles in customer service and beyond.
- Teach accredited qualifications with a focus on communication, telephone skills, and customer interaction.
- Use creative, flexible methods to keep learners motivated and involved.
- Personalise your approach to support different learning styles and ability levels.
- Help learners strengthen their English, Maths, and ICT skills to become job-ready.
- Collaborate with internal teams to continuously improve learning outcomes and learner experiences.
What We’re Looking For – The Ideal Candidate:
- Industry Expertise – 3+ years in customer service or a related field.
- Training Experience – Previous experience delivering training, coaching, or adult education.
- Teaching Qualification – A recognised qualification such as PTLLS, AET, or PGCE.
- People-Focused – You’re empathetic, motivational, and passionate about learner success.
Make a Real-World Impact – Apply Now If you’re committed to delivering quality education, empowering learners, and shaping the future of customer service talent—this role is for you. Apply today to join a purpose-led team and help learners take their next big step into employment.
Customer Service Tutor employer: S Knights Recruitment
Contact Detail:
S Knights Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Tutor
✨Tip Number 1
Familiarise yourself with the latest trends in customer service training. Understanding what skills are currently in demand will help you tailor your approach during interviews and discussions, showcasing your industry knowledge.
✨Tip Number 2
Network with professionals in the adult education and customer service sectors. Engaging with others in these fields can provide valuable insights and potentially lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare to discuss your teaching methods and how you adapt to different learning styles. Being able to articulate your approach to personalising training will demonstrate your commitment to learner success.
✨Tip Number 4
Showcase your passion for helping others during interviews. Share specific examples of how you've motivated learners or improved their skills in previous roles, as this aligns perfectly with our mission at StudySmarter.
We think you need these skills to ace Customer Service Tutor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and any previous training or teaching roles. Use specific examples to demonstrate how you've helped others succeed.
Craft a Compelling Cover Letter: In your cover letter, express your passion for teaching and helping others. Mention why you are drawn to this organisation and how your values align with their mission to uplift individuals into meaningful work.
Showcase Your Qualifications: Clearly list your teaching qualifications, such as PTLLS, AET, or PGCE, in your application. Highlight any additional certifications that may enhance your candidacy for the role.
Prepare for Potential Questions: Think about how you would approach different learning styles and what methods you would use to keep learners engaged. Be ready to discuss your strategies during the interview process.
How to prepare for a job interview at S Knights Recruitment
✨Show Your Passion for Teaching
Make sure to express your enthusiasm for helping others learn and grow. Share specific examples of how you've motivated students or colleagues in the past, as this role is all about uplifting learners.
✨Demonstrate Industry Knowledge
Be prepared to discuss your experience in customer service and how it relates to the training you'll be providing. Highlight any relevant qualifications or experiences that showcase your expertise in the field.
✨Prepare Engaging Training Methods
Think about creative ways to keep learners engaged during your training sessions. Be ready to share ideas on how you would personalise your approach to cater to different learning styles and abilities.
✨Emphasise Collaboration Skills
Since the role involves working with internal teams, highlight your ability to collaborate effectively. Discuss any past experiences where teamwork led to improved outcomes, showing that you're a team player who values collective success.