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- Tasks: Empower adults with skills and confidence for sustainable employment through engaging training.
- Company: Values-driven training provider with a strong reputation in Adult Skills and Employability.
- Benefits: Competitive pay, ongoing professional development, and a supportive work culture.
- Other info: Join a dynamic team focused on inclusivity and learner success.
- Why this job: Make a real difference in people's lives while developing your own teaching career.
- Qualifications: Level 3 teaching qualification and experience in employability or customer service training.
The predicted salary is between 22000 - 26000 £ per year.
Location: Birmingham
Pay: £110 – £130 per day
Contract: Part-Time | Freelance
Ready to deliver training that truly changes lives? This is your chance to empower adults with the skills, confidence, and mindset they need to move into sustainable employment and build brighter futures.
About the Company
You’ll be joining a well-established, values-driven training provider with a strong reputation across the Adult Skills and Employability sector. Their programmes are designed to support individuals from diverse backgrounds into meaningful employment, further education, and long-term career pathways.
What makes them stand out?
- A genuinely supportive, inclusive, and learner-focused culture
- Strong emphasis on staff wellbeing and development
- Ongoing CPD and clear progression opportunities
- Structured programmes aligned with real employer needs
- The opportunity to make a measurable social impact every day
About the Role
There are opportunities available for both an Employability Tutor and a Customer Service Tutor, delivering engaging, face-to-face training to adult learners.
As a tutor, you will:
- Deliver interactive workshops and classroom-based sessions
- Provide tailored 1:1 coaching and mentoring support
- Embed Maths, English, digital skills, and workplace behaviours into learning
- Support learners with CV writing, job applications, and interview preparation
- Track progress, set SMART targets, and maintain accurate records
- Create a positive, inclusive, and motivating learning environment
- Prepare learners for qualifications and progression into employment or further training
Ideal Candidate
We’re looking for passionate, learner-focused professionals who thrive on helping others succeed.
You will have:
- A Level 3 teaching qualification (AET, PTLLS, or equivalent)
- Experience delivering employability or customer service training
- Strong ability to engage and motivate adult learners from diverse backgrounds
- Excellent communication, organisation, and time management skills
- Confidence using IT systems and learner management platforms
Desirable:
- IAG qualification or experience providing Information, Advice & Guidance
- Experience within vocational sectors such as customer service, logistics, or business admin
- Knowledge of funded adult skills or employability programmes
If you’re passionate about transforming lives through education and want to be part of a supportive, purpose-driven organisation, this is your opportunity to make a real difference. Apply today and take the next step in your training career—helping learners gain the skills, confidence, and direction they need to succeed.
Employability Tutor (Customer Service) in Birmingham employer: S Knights Recruitment
Contact Detail:
S Knights Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employability Tutor (Customer Service) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local job fairs. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. We want you to feel confident and ready to showcase your skills and passion for helping others succeed.
✨Tip Number 3
Tailor your approach! When you’re applying for roles, especially with us, make sure to highlight your experience in delivering engaging training and supporting adult learners. Show how you can make a real impact!
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you fresh in their minds. We love seeing candidates who are proactive!
We think you need these skills to ace Employability Tutor (Customer Service) in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in employability and customer service training. We want to see how your skills align with our mission to empower learners!
Show Your Passion: Let your enthusiasm for teaching and helping others shine through in your application. We’re all about making a difference, so share any personal stories or experiences that fuel your passion for education.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to spot. Bullet points can help us quickly see what you bring to the table!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to join our team.
How to prepare for a job interview at S Knights Recruitment
✨Know Your Stuff
Make sure you understand the role of an Employability Tutor and the specific skills required for customer service training. Familiarise yourself with the company's values and how they align with your own. This will help you demonstrate your passion for empowering learners during the interview.
✨Showcase Your Experience
Prepare examples from your past experiences that highlight your ability to engage and motivate adult learners. Think about specific situations where you've successfully delivered training or provided support, and be ready to discuss these in detail.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, ongoing professional development opportunities, and how they measure the success of their programmes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Makes Perfect
Before the big day, practice common interview questions related to teaching and employability. You could even do a mock interview with a friend or family member. This will help you feel more confident and articulate your thoughts clearly when it counts.