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- Tasks: Administer and develop on the ServiceNow platform for municipal clients.
- Company: Join a dynamic team in Mississauga with a hybrid work model.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing IT services for local communities.
- Qualifications: 3-5 years of ServiceNow experience and CSA certification required.
- Other info: Collaborative environment with a focus on innovation and best practices.
The predicted salary is between 48000 - 72000 £ per year.
Duration: 12 Months
Location: Mississauga (Hybrid 2x/week)
Hours: 35/Week
Start Date: November 24th
Overview:
- Administer, configure, and develop on the ServiceNow platform to support ITSM, ITOM, HRSD, and other business processes.
- Design and implement custom applications and integrations using ServiceNow Studio and scripting tools.
- Maintain the health of the CMDB and ensure data integrity through Discovery and integrations.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Manage user roles, groups, and access controls (ACLs) to ensure secure and appropriate access.
- Monitor system performance and conduct regular maintenance, upgrades, and patching.
- Develop and maintain workflows, business rules, UI policies, client/server scripts, and notifications.
- Provide technical support, troubleshoot issues, and resolve incidents related to the ServiceNow platform.
- Create and maintain documentation for configurations, processes, and procedures.
- Train our internal IT technology teams as needed and provide guidance on ServiceNow best practices.
Must Haves:
- Minimum 3-5 years of hands-on experience with ServiceNow administration and development.
- Experience managing ServiceNow upgrades and patching cycles.
- Proficiency in JavaScript, HTML, CSS, and REST/SOAP web services.
- Experience with ServiceNow modules such as Incident, Problem, Change, Request, CMDB, and Knowledge Management.
- Familiarity with ServiceNow Discovery, MID Servers, and integrations.
- Strong understanding of ITIL framework and service management processes.
- Experience with Agile/Scrum methodologies.
- Strong analytical and problem-solving abilities.
Mandatory Certifications:
- ServiceNow Certified System Administrator (CSA)
Nice to Have Certifications:
- ServiceNow Certified Application Developer
- ITIL Foundation Certification
- ServiceNow Implementation Specialist (for specific modules like ITSM, HRSD, etc.)
Sr. ServiceNow Developer with CSA certification to support our municipal clients ServiceNow Platform - 2022-630V-029 in London employer: S.i. Systems
Contact Detail:
S.i. Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. ServiceNow Developer with CSA certification to support our municipal clients ServiceNow Platform - 2022-630V-029 in London
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your hands-on experience with ServiceNow and any cool projects you've worked on. Let them see how you can bring value to their team.
✨Tailor Your Approach
Every job is different, so make sure you tailor your conversations to highlight the skills that matter most for the role. For this Sr. ServiceNow Developer position, focus on your experience with ITSM, ITOM, and your CSA certification.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and supporting our municipal clients.
We think you need these skills to ace Sr. ServiceNow Developer with CSA certification to support our municipal clients ServiceNow Platform - 2022-630V-029 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow and the specific modules mentioned in the job description. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Sr. ServiceNow Developer role. Share your passion for the platform and how your background can help us support our municipal clients effectively.
Showcase Your Certifications: Don’t forget to mention your CSA certification and any other relevant qualifications. We love seeing candidates who are committed to their professional development, so make sure these stand out in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at S.i. Systems
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially around ITSM, ITOM, and HRSD. Be ready to discuss your hands-on experience with the platform, including any custom applications or integrations you've developed.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific incidents where you resolved issues related to ServiceNow, and be ready to explain your thought process and the outcomes.
✨Get Familiar with Agile/Scrum
Since Agile methodologies are mentioned, it’s a good idea to have a few examples of how you've worked in Agile teams. Be prepared to discuss your role in sprints and how you’ve contributed to project success.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team, projects, and company culture. This shows your genuine interest and helps you gauge if the role is the right fit for you.
