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For Companies At a Glance
- Tasks: Architect and implement ITOM modules, focusing on Discovery and Service Mapping.
- Company: Join a leading tech firm with a focus on innovation and collaboration.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Make a real impact by optimising IT operations in a dynamic environment.
- Qualifications: 7+ years of ServiceNow experience, especially in ITOM or Service Mapping.
- Other info: Initial 3-month contract with potential for extension; work in PST hours.
The predicted salary is between 40 - 60 £ per hour.
Our client is seeking ServiceNow Developers (ITOM or Service Mapping) for an end client. Initially a 3 month contract to start. 40 hours/week. Must be able to work PST time zone business hours.
Must-Have:
- 7+ years of technical hands-on experience with ServiceNow
- Experience with ITOM or Service Mapping
- 5+ years hands-on focused on IT Operations Management (ITOM)
- Strong working knowledge of CSDM (Common Service Data Model) and its application within the CMDB.
- Demonstrated experience in building complex service maps across on-prem, cloud, and hybrid environments.
Key Responsibilities:
- Architect and implement ITOM modules, with a primary focus on Discovery, Service Mapping, Event Management, and CMDB Health.
- Design and maintain complex service maps, ensuring accurate and real-time visibility of business services and infrastructure components.
- Leverage ServiceNow Discovery to build and maintain an accurate CMDB, identifying gaps and resolving issues with credentials, MID Servers, or network access.
- Align CMDB structure and CI classes with CSDM (Common Service Data Model) to support scalable and future-proof configurations.
- Provide strategic guidance and best practices for ITOM implementations and integrations with external systems.
- Work closely with platform owners, infrastructure teams, and business stakeholders to ensure ITOM solutions meet organizational goals.
- Develop high-level and detailed technical architecture documentation.
- Troubleshoot and resolve issues related to Discovery and Service Mapping accuracy and performance.
- Lead technical workshops and stakeholder meetings to gather requirements and drive alignment.
ServiceNow Developers (ITOM or Service Mapping) for an end client in London employer: S.i. Systems
Contact Detail:
S.i. Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Developers (ITOM or Service Mapping) for an end client in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your ServiceNow projects, especially those involving ITOM and Service Mapping. This gives potential employers a tangible look at what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios and challenges. Be ready to discuss how you've tackled complex service maps and CMDB issues in past roles. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace ServiceNow Developers (ITOM or Service Mapping) for an end client in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 7+ years of hands-on experience with ServiceNow, especially focusing on ITOM or Service Mapping. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Projects: Include specific examples of complex service maps you've built and any challenges you faced while working with CSDM. This will help us understand your practical experience and problem-solving skills in real-world scenarios.
Be Clear and Concise: When writing your cover letter, get straight to the point. Highlight your relevant experience and how it relates to the role. We appreciate clarity and brevity, so keep it engaging but to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at S.i. Systems
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around ITOM and Service Mapping. Be ready to discuss your 7+ years of hands-on experience and how you've tackled complex service maps in various environments.
✨Showcase Your CSDM Expertise
Since a strong working knowledge of the Common Service Data Model (CSDM) is crucial, prepare examples of how you've aligned CMDB structures with CSDM. Highlight any specific challenges you faced and how you overcame them.
✨Prepare for Technical Scenarios
Expect to dive into technical discussions about Discovery, Event Management, and CMDB Health. Think of real-world scenarios where you've architected or implemented these modules and be ready to explain your thought process.
✨Engage with Stakeholders
Demonstrate your ability to work closely with platform owners and infrastructure teams. Prepare to discuss how you've led workshops or meetings to gather requirements and ensure alignment with organisational goals.
