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- Tasks: Support and maintain Data Warehouses and applications for a major insurance client.
- Company: Join a leading insurance firm in London, known for innovation and teamwork.
- Benefits: Enjoy hybrid work options and a collaborative team environment.
- Why this job: Perfect for problem solvers eager to enhance application performance and client satisfaction.
- Qualifications: 3-5 years in IT support, experience with databases, and knowledge of BI environments required.
- Other info: Opportunity for growth with potential for further training and certifications.
The predicted salary is between 28800 - 43200 £ per year.
Int. Application Support Analyst to maintain and support Data Warehouses and Applications for a large insurance client.
Duration: 6 months
Location: Hybrid (Toronto/Waterloo)
This Support Engineer role is on the Operations Support team and is responsible for maintaining and supporting multiple Data Warehouses, BI applications, and data integration applications. The candidate must work well within a dynamic environment and have the ability to understand applications and handle multiple requests and priorities. We value collaborative team players who use their problem-solving and analytical skills to maintain and improve application stability and performance to satisfy client and business objectives.
Must Have Skills:- 3 - 5 years hands-on experience working as an IT Application/Technical support analyst
- 3+ years working in a DW/BI environment
- Experience with Databases: Microsoft SQL Server, Oracle, DB2, flat files
- Knowledge of Business Objects Universe Designer and Web Intelligence
- Finance/Insurance experience
- Computer Science degree or certificate, or equivalent, supplemental training
- Experience with change management and incident management processes
- Knowledge/Experience in Windows and Unix
- ITIL Foundations Level 3 Certification
- Work closely with business partners and internal clients to support data ingestion, retention, and integrity in the EDL.
- Collaborate with Project and Operations teams to schedule and implement changes, minimizing customer impact.
- Lead operations in delivery projects of moderate complexity.
- Monitor and implement operational improvements.
- Identify, analyze, and resolve data discrepancies.
- Follow detailed processes aligned with SLAs, regulations, and partners.
- Maintain and support end-to-end Data Warehouse and Business Intelligence solutions.
- Ensure compliance with incident, problem, and change management policies.
- Provide technical documentation for design and operational support.
- Participate in rotational on-call support, including after hours.
Int. Application Support Analyst to maintain and support Data Warehouses and Applications for a[...] employer: S I Systems
Contact Detail:
S I Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Int. Application Support Analyst to maintain and support Data Warehouses and Applications for a[...]
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft SQL Server and Oracle. Having hands-on experience or even personal projects that showcase your skills with these databases can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the insurance and data warehousing sectors. Attend industry meetups or webinars to connect with people who might provide insights or referrals for the role. Building relationships can often lead to job opportunities.
✨Tip Number 3
Brush up on your problem-solving and analytical skills, as these are crucial for the role. Consider taking online courses or participating in workshops that focus on troubleshooting and optimising application performance.
✨Tip Number 4
Prepare to discuss your experience with change management and incident management processes during interviews. Be ready to share specific examples of how you've handled similar situations in past roles, as this will demonstrate your capability to manage operational challenges effectively.
We think you need these skills to ace Int. Application Support Analyst to maintain and support Data Warehouses and Applications for a[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT application support, particularly in Data Warehouses and BI applications. Emphasise your hands-on experience with Microsoft SQL Server, Oracle, and any other databases mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and ability to work in a dynamic environment. Mention specific examples of how you've maintained application stability and performance in previous roles.
Highlight Relevant Skills: In your application, clearly outline your experience with change management and incident management processes. If you have ITIL Foundations Level 3 Certification, make sure to mention it as it’s a nice-to-have skill for this role.
Follow Application Instructions: Ensure you follow all application instructions carefully. Submit your application through our website, including all required documents, and double-check for any specific requirements related to the role.
How to prepare for a job interview at S I Systems
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of an Application Support Analyst, especially in relation to Data Warehouses and BI applications. Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft SQL Server and Oracle.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully resolved technical issues or improved application performance. Highlight your analytical skills and how they contributed to maintaining application stability.
✨Demonstrate Team Collaboration
Since the role values collaborative team players, be ready to discuss how you've worked effectively within teams. Share experiences where you collaborated with business partners or project teams to achieve common goals.
✨Prepare for Technical Questions
Expect technical questions related to data integration, incident management, and change management processes. Brush up on ITIL principles and be ready to explain how you've applied them in your previous roles.
