At a Glance
- Tasks: Manage parts inventory and assist customers with their needs in a dynamic environment.
- Company: Join a leading automotive team focused on customer service and teamwork.
- Benefits: Enjoy a Monday to Friday schedule, onsite parking, and a supportive work culture.
- Other info: Opportunity to learn all areas of the busy parts department.
- Why this job: Gain hands-on experience in the automotive industry while developing valuable skills.
- Qualifications: Customer service experience and proficiency in Microsoft Excel are preferred.
The predicted salary is between 25000 - 30000 £ per year.
We are currently recruiting for a Parts Advisor to join our clients team. The successful candidate will be responsible for managing parts inventory, assisting customers, and ensuring smooth communication between departments. This successful candidate will learn all areas of this busy parts department and will be able to assist or cover for any job role within the department.
Duties
- Assist customers in identifying and selecting the correct parts, providing excellent phone etiquette and customer service.
- Manage and update parts inventory using Microsoft Excel and other organisational tools.
- Process orders accurately and efficiently, ensuring timely delivery or collection of parts.
- Maintain a clean and organised parts department, adhering to safety standards.
- Communicate effectively with suppliers and internal teams regarding stock levels and order status.
- Support maintenance activities related to parts storage and handling.
- Keep detailed records of transactions, returns, and warranty claims.
- Provide technical advice on maintenance procedures when required.
Experience
- Previous experience in a similar Parts Advisor / Sales Administrator or customer service role within the automotive or maintenance industry is preferred.
- Experience with Kerridge would be ideal.
- Proficiency in Microsoft Excel and basic computer skills are essential.
- Excellent communication skills, both verbal and written, with a professional phone manner.
- Organisational skills with the ability to multitask in a fast-paced environment.
- Knowledge of vehicle maintenance or technical understanding of parts is beneficial but not mandatory.
Monday - Friday 8am - 5pm. Parking onsite.
Parts Advisor/Aftersales Advisor in Stoke-on-Trent employer: S Guest Consultancy Services
Join a dynamic team as a Parts Advisor where your contributions are valued and recognised. Our company fosters a supportive work culture that prioritises employee growth, offering training opportunities to enhance your skills in the automotive industry. Located conveniently with onsite parking, we ensure a balanced work-life environment from Monday to Friday, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
S Guest Consultancy Services Recruitment Team
