Customer Care Technican / Multi Trade in Birmingham

Customer Care Technican / Multi Trade in Birmingham

Birmingham Full-Time 30000 - 40000 £ / year (est.) No working from home possible
S Guest Consultancy Services

At a Glance

  • Tasks: Fix and renew various home features, from kitchens to flooring.
  • Company: Join a friendly team dedicated to customer satisfaction.
  • Benefits: Competitive pay, flexible hours, and hands-on experience.
  • Other info: Great opportunity for growth in a supportive environment.
  • Why this job: Make homes better while connecting with people in your community.
  • Qualifications: Experience in trades and a knack for customer service.

The predicted salary is between 30000 - 40000 £ per year.

Are you a tradesperson looking for a new role? Are you good at dealing with people and considerate when working in people's homes? We are currently looking for a Customer Care Technician (Multi Trade) to work on repairs and snagging on new build homes in the Staffordshire area.

Great role for the right person. Work will include:

  • Repairs and renewals of kitchen cupboards
  • Internal and external doors
  • Creaking floorboards
  • Shrinkage
  • Back filling and plaster patching
  • Painting
  • Decorating
  • Plastering
  • Carpentry
  • Joinery
  • Tiling

If you are interested, please don't hesitate to apply.

Customer Care Technican / Multi Trade in Birmingham employer: S Guest Consultancy Services

Join a dynamic team as a Customer Care Technician in Staffordshire, where your skills will be valued and your contributions recognised. We pride ourselves on fostering a supportive work culture that encourages personal growth and development, offering training opportunities to enhance your trade skills. Enjoy the satisfaction of making a difference in people's homes while working in a collaborative environment that prioritises employee well-being and job satisfaction.

S Guest Consultancy Services

Contact Details:

S Guest Consultancy Services Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Care Technican / Multi Trade in Birmingham

Tip Number 1

Network like a pro! Chat with friends, family, and former colleagues about your job search. You never know who might have a lead on a Customer Care Technician role or know someone in the industry.

Tip Number 2

Show off your skills! When you get the chance to meet potential employers, bring along a portfolio of your work. Pictures of your past projects can really help demonstrate your expertise in repairs and renovations.

Tip Number 3

Practice makes perfect! Before any interviews, do some mock interviews with a friend. Focus on how you communicate your experience in dealing with customers and handling repairs in their homes.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities for tradespeople like you. It’s a great way to get noticed and land that Customer Care Technician role you’re after.

We think you need these skills to ace Customer Care Technican / Multi Trade in Birmingham

Customer Service Skills
Communication Skills
Carpentry
Joinery
Tiling
Plastering
Painting and Decorating

Some tips for your application 🫡

Show Off Your Skills:Make sure to highlight your trade skills in your application. We want to see what you can do, so mention any relevant experience with repairs, carpentry, or decorating that you've got under your belt.

Be Personable:Since this role involves working in people's homes, it's important to convey your people skills. Let us know how you handle customer interactions and any experiences where you've gone the extra mile for clients.

Tailor Your Application:Don't just send a generic application! Take a moment to tailor your CV and cover letter to the Customer Care Technician role. Mention specific tasks from the job description that you're experienced with, like plaster patching or tiling.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!

How to prepare for a job interview at S Guest Consultancy Services

Know Your Trade Inside Out

Make sure you brush up on all the skills listed in the job description. Be ready to discuss your experience with kitchen repairs, carpentry, and any other relevant trades. This shows you're not just a jack of all trades but a master of the ones that matter!

Showcase Your People Skills

Since this role involves working in people's homes, it's crucial to demonstrate your ability to communicate effectively and respectfully. Prepare examples of how you've handled customer interactions in the past, especially when resolving issues or managing expectations.

Prepare for Practical Questions

Expect questions that test your problem-solving skills. Think about scenarios where you've had to troubleshoot a repair issue or manage a tricky situation on-site. Practising these responses can help you feel more confident during the interview.

Dress for Success

Even though this is a hands-on role, first impressions count! Dress smartly but practically for the interview. It shows that you take the opportunity seriously and respect the company’s standards.