At a Glance
- Tasks: Manage communication and updates for refurbishment projects while addressing resident queries.
- Company: Nationwide contractor with a focus on housing sector refurbishments.
- Benefits: Competitive salary, car allowance, bonus incentives, and supportive work environment.
- Why this job: Be the voice for residents and make a difference in their home improvements.
- Qualifications: Experience in customer-facing roles, especially in housing refurbishments.
- Other info: Join a dynamic team with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
A nationwide contractor is seeking an experienced Customer Liaison Officer to oversee communication for refurbishment projects in Nottingham. The role emphasizes strong communication and interpersonal skills, with a focus on providing updates and managing resident queries.
Candidates should have experience in customer-facing roles within the housing sector, particularly in kitchen and bathroom refurbishments.
The position offers a competitive salary and benefits including a car allowance and bonus incentives.
Resident Liaison — Refurbishment Projects (Permanent) in Nottingham employer: S Guest Consultancy Services Ltd
Contact Detail:
S Guest Consultancy Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison — Refurbishment Projects (Permanent) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Resident Liaison role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer liaison roles. Think about how you’d handle resident queries and provide updates effectively. We want you to shine when it comes to showcasing your communication skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you.
We think you need these skills to ace Resident Liaison — Refurbishment Projects (Permanent) in Nottingham
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about communication, make sure your application highlights your strong interpersonal skills. Share examples of how you've effectively managed resident queries or provided updates in previous roles.
Tailor Your Experience: We want to see how your background fits with the housing sector, especially in kitchen and bathroom refurbishments. Don’t just list your experience; explain how it relates to the job you're applying for.
Be Personable: Remember, this role is customer-facing! Use a friendly tone in your application to reflect your ability to connect with residents. We’re looking for someone who can build rapport easily.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our team!
How to prepare for a job interview at S Guest Consultancy Services Ltd
✨Know Your Stuff
Make sure you brush up on the specifics of refurbishment projects, especially kitchen and bathroom renovations. Familiarise yourself with common resident queries and concerns, as well as the communication strategies that work best in customer-facing roles.
✨Showcase Your Communication Skills
During the interview, highlight your experience in managing resident communications. Use examples from your past roles to demonstrate how you've effectively handled queries and provided updates, showcasing your interpersonal skills.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations. Think about how you would handle a difficult resident or a project delay. Practising these scenarios will help you articulate your thought process and problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their approach to resident engagement during refurbishment projects or how they measure success in customer satisfaction.