Customer Care Technician

Customer Care Technician

Full-Time 28800 - 43200 £ / year (est.) No working from home possible
S Guest Consultancy Services Ltd

At a Glance

  • Tasks: Fix and renew home features like kitchens, doors, and floors in new builds.
  • Company: Join a friendly team dedicated to customer care in Staffordshire.
  • Benefits: Competitive pay and the chance to work in diverse environments.
  • Other info: Great opportunity for growth and skill development.
  • Why this job: Make homes better while connecting with people in your community.
  • Qualifications: Experience in trades and a knack for customer service.

The predicted salary is between 28800 - 43200 £ per year.

Are you a tradesperson looking for a new role? Are you good at dealing with people and considerate when working in people's homes? We are currently looking for a Customer Care Technician [Multi Trade] to work on repairs, snagging and repairs on new build homes around the Staffordshire area. Great role for the right person.

Work will include:

  • Repairs and renewals of kitchen cupboards
  • Internal and external doors
  • Creaking floorboards
  • Shrinkage
  • Back filling and plaster patching
  • Painting
  • Decorating
  • Plastering
  • Carpentry
  • Joinery
  • Tiling

If you are interested, please don't hesitate to apply.

Customer Care Technician employer: S Guest Consultancy Services Ltd

Join a dynamic team as a Customer Care Technician in Staffordshire, where your skills will be valued and your contributions recognised. We pride ourselves on fostering a supportive work culture that encourages professional growth and development, offering you the chance to enhance your trade skills while making a meaningful impact in our customers' homes. With competitive benefits and a commitment to employee well-being, we provide an excellent environment for tradespeople looking to thrive in their careers.

S Guest Consultancy Services Ltd

Contact Details:

S Guest Consultancy Services Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Care Technician

Tip Number 1

Network like a pro! Chat with friends, family, or even former colleagues about your job search. You never know who might have a lead on a Customer Care Technician role or know someone in the industry.

Tip Number 2

Show off your skills! If you’ve got a portfolio of your work, bring it along to interviews. It’s a great way to demonstrate your expertise in repairs and renovations, making you stand out from the crowd.

Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, even if they’re not advertising a position. A friendly email can go a long way!

Tip Number 4

Apply through our website! We make it super easy for you to submit your application for the Customer Care Technician role. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace Customer Care Technician

Customer Service Skills
Multi Trade Skills
Carpentry
Joinery
Tiling
Plastering
Painting and Decorating

Some tips for your application 🫡

Show Off Your Skills:Make sure to highlight your trades experience in your application. We want to see how your skills in carpentry, plastering, and other areas can shine through!

Be Personable:Since this role involves working in people's homes, let us know about your people skills! Share any experiences where you've had to deal with customers or clients effectively.

Tailor Your Application:Don’t just send a generic application. Tailor it to the Customer Care Technician role by mentioning specific tasks from the job description that you’re experienced in.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at S Guest Consultancy Services Ltd

Know Your Trades

Brush up on your skills related to carpentry, joinery, and plastering. Be ready to discuss specific techniques or tools you use in your work. This shows you’re not just a tradesperson but a knowledgeable one.

Showcase Your People Skills

Since the role involves working in people's homes, highlight your experience in customer service. Share examples of how you've handled difficult situations with clients or ensured their satisfaction during repairs.

Prepare for Practical Questions

Expect questions about how you would approach common repair scenarios, like fixing creaking floorboards or patching plaster. Think through your problem-solving process and be ready to explain it clearly.

Dress for Success

While you might be a tradesperson, first impressions matter. Dress smartly but comfortably for the interview. It shows respect for the interviewer and that you take the opportunity seriously.