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- Tasks: Deliver exceptional customer care and support residents during refurbishment projects.
- Company: Leading consultancy in housing services with a focus on community engagement.
- Benefits: Gain valuable experience, develop communication skills, and work in a supportive environment.
- Why this job: Make a real difference in residents' lives while enhancing your professional skills.
- Qualifications: Strong communication skills and ability to build relationships with diverse individuals.
- Other info: Temporary role with potential for future opportunities in a dynamic sector.
The predicted salary is between 36000 - 60000 £ per year.
A leading consultancy in housing services seeks an RLO/TLO for a temporary role in Cheltenham. The successful candidate will deliver customer care services to residents affected by refurbishment projects, ensuring high satisfaction through effective communication and coordination.
Key responsibilities include:
- Conducting pre-commencement meetings
- Managing resident information
- Maintaining a safe environment
Candidates should be confident, persuasive, and possess strong relationship-building skills.
On-Site Resident Liaison for Refurbishment Projects in Cheltenham employer: S Guest Consultancy Services Ltd
Contact Detail:
S Guest Consultancy Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Resident Liaison for Refurbishment Projects in Cheltenham
✨Tip Number 1
Get to know the company inside out! Research their recent projects and values, especially in housing services. This will help us tailor our conversations and show that we’re genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As an On-Site Resident Liaison, you’ll need to be confident and persuasive. Role-play with a friend or use our resources to sharpen those relationship-building skills before the interview.
✨Tip Number 3
Prepare some questions for them! Asking about their approach to customer care or how they handle resident concerns shows that we’re proactive and engaged. Plus, it gives us a chance to assess if they’re the right fit for us too.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of your progress and provide support along the way!
We think you need these skills to ace On-Site Resident Liaison for Refurbishment Projects in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer care and communication. We want to see how you've built relationships and managed information in previous roles, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the On-Site Resident Liaison role. Share specific experiences that showcase your persuasive skills and ability to maintain a safe environment for residents.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it’s through your writing style or the way you present your experiences, let us see your strong communication skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at S Guest Consultancy Services Ltd
✨Know Your Stuff
Make sure you understand the role of an On-Site Resident Liaison inside out. Familiarise yourself with the key responsibilities like conducting pre-commencement meetings and managing resident information. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since effective communication is crucial for this role, prepare examples of how you've successfully communicated with residents or clients in the past. Think about situations where you had to persuade or build relationships, and be ready to share those stories during the interview.
✨Demonstrate Problem-Solving Abilities
Refurbishment projects can come with their fair share of challenges. Be prepared to discuss how you've handled difficult situations in the past, especially when it comes to maintaining a safe environment and ensuring resident satisfaction. Highlight your ability to think on your feet and find solutions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about the specific refurbishment projects you'll be involved in or how they measure resident satisfaction.
