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- Tasks: Manage customer orders and stock allocations while ensuring top-notch service.
- Company: Join SC Johnson, a family company with over 130 years of innovation.
- Benefits: Enjoy flexible hours, 33 days off, free gym access, and more!
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a team that delivers iconic brands to customers across Europe.
- Qualifications: Fluent in Italian with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
Function: EMEA Shared Service Centre (SSC) – Customer Fulfilment
About the role: As part of the EMEA SSC, you'll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team for which you're responsible for this reason we will require you to speak Italian. You'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders, working closely with the team to plan and organize every detail of the customer fulfilment journey.
About the Team/Department: The Customer Supply Chain function is made up of 7 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full to our customers (retailers).
What’s in it for you?
- Flexible starting and finishing times + 4.5 day working week
- 33 days annual leave including public holidays due to supporting European countries
- Free parking, Shuttle bus from local train stations, EV Charging, Cycle to Work Scheme
- Newly updated onsite Gym with free classes + NEW Spin Studio!
Responsibilities:
- To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets;
- To maximise collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives;
- To professionally manage stock allocations in line with local sales;
- To ensure the effective management of new product listings and delists into customers through liaison with the local sales;
- Ensure the accurate and smooth processing of customer orders and master data.
Order Management Analyst - Italian Speaker in Surrey employer: S. C. Johnson & Son, Inc.
Contact Detail:
S. C. Johnson & Son, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Management Analyst - Italian Speaker in Surrey
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SC Johnson on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by researching SC Johnson's values and recent news. We want to show that we’re not just interested in the role but also in being part of their mission to create a better future.
✨Tip Number 3
Practice our communication skills in Italian! Since this role requires fluency, let’s brush up on our language skills and be ready to impress with our ability to connect with customers and stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the SC Johnson team.
We think you need these skills to ace Order Management Analyst - Italian Speaker in Surrey
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining SC Johnson and contributing to our mission. Share why you’re drawn to this position and how your skills align with our values.
Tailor Your CV: Make sure your CV is tailored specifically for the Order Management Analyst role. Highlight your relevant experience, especially any customer service or supply chain roles. We love seeing how your background fits into our team and the impact you can make!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and potential contributions.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our winning team at SC Johnson!
How to prepare for a job interview at S. C. Johnson & Son, Inc.
✨Know Your Stuff
Make sure you understand the role of an Order Management Analyst and the specific responsibilities mentioned in the job description. Brush up on your knowledge of supply chain processes, stock management, and customer fulfilment. Being able to discuss these topics confidently will show that you're serious about the position.
✨Show Off Your Language Skills
Since this role requires Italian language skills, be prepared to demonstrate your proficiency. You might be asked to converse in Italian during the interview, so practice speaking about your previous experiences and how they relate to the job. This will help you stand out as a strong candidate.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, such as managing stock allocations or handling customer complaints. Prepare examples from your past experiences where you've successfully navigated similar situations. This will showcase your problem-solving skills and ability to work under pressure.
✨Emphasise Teamwork and Collaboration
The job involves working closely with various stakeholders, so highlight your teamwork skills. Be ready to share examples of how you've collaborated with others in previous roles to achieve common goals. This will demonstrate that you can thrive in a team-oriented environment like SC Johnson.