Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage order processes for Scandinavian retailers.
- Company: Join a global leader in supply chain solutions with a diverse and inclusive culture.
- Benefits: Enjoy flexible hours, 33 days annual leave, free gym access, and more!
- Other info: Collaborative environment with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact in a dynamic team while enhancing your skills in supply chain management.
- Qualifications: Fluent in English and a Scandinavian language; customer service experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: Frimley, Surrey
Function: Supply Chain – Shared Service Centre
Role to start 6th July 2026
This role is not eligible for relocation
About the Role
As part of the EMEA Shared Service Centre, you will provide outstanding service for all aspects of service for customers (retailers) in our Scandinavian market. In addition to that, you will attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders while working closely with the team to plan and organise every detail of the customer fulfilment journey. Using Lean methodology & tools, you will be looking for ways to improve and standardise processes.
The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time and in full, to our customers.
What’s in it for you?
- Flexible starting and finishing times + 4.5 day working week
- 33 days annual leave including public holidays due to supporting European countries
- Free Parking, Shuttle bus from local train stations, EV Charging, Cycle to Work scheme
- Newly refurbished onsite Gym + free Classes + NEW Spin Studio!
Responsibilities
- To deliver exceptional customer experience through efficient and accurate operational order management
- To ensure the effective management of Material Master Data in SAP, new product listings and delists into customers through liaison with the local sales & logistics service providers
- Supported by promotional grids, to work closely with local sales teams and customers to ensure the effective management of customer promotions/other trade events
- Monitor order flow to proactively identify problems, resolve issues, develop alternative solutions, and avoid shipping discrepancies
- To manage stock allocations in line with local sales & supply chain teams’ expectations in low or out of stock situations
- Drive efficiency by simplification and standardisation of processes & procedures across multiple countries
- Work closely with other members of the Customer Fulfilment team as well as members of the Supply chain team and Logistics to provide outstanding service to all stakeholders
- Ensure compliance and Audit readiness
- To maximise collaborative ways of working with customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners to drive commercial and supply chain initiatives
Experience you’ll bring
- Fluent in both English and in one or all Scandinavian languages (Danish, Swedish and/or Norwegian) written and verbal
- Supply Chain Experience or understanding of end-to-end Supply Chain (desirable)
- Previous experience in customer service and order management (desirable)
- SAP knowledge (desirable)
- Intermediate level in Word, Excel, and Outlook
- Knowledge of Lean methodology & tools an advantage (desirable)
Behaviours you’ll need
- Ability to work under pressure and excellent attention to detail
- Ability to establish collaborative and trusting business relationships, through professional, proactive interactions
- Good team player and must show flexibility/adaptability
- Mindset to seek continuous improvement
- Strong communication and influencing Skills
Inclusion & Diversity
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.
Order Management Analyst – Scandinavian Speaker in Frimley employer: S. C. Johnson & Son, Inc.
Contact Detail:
S. C. Johnson & Son, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Management Analyst – Scandinavian Speaker in Frimley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to order management and supply chain. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of how you've improved processes or handled customer issues in the past. This will demonstrate your value and fit for the Order Management Analyst role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Order Management Analyst – Scandinavian Speaker in Frimley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Order Management Analyst role. Highlight your experience in supply chain and customer service, especially if you've worked with Scandinavian markets. We want to see how your skills match what we're looking for!
Show Off Your Language Skills: Since this role requires fluency in Scandinavian languages, don’t forget to showcase your language skills prominently. Whether it's in your CV or cover letter, let us know how you can communicate effectively in Danish, Swedish, or Norwegian.
Be Specific in Your Cover Letter: In your cover letter, be specific about why you want to join StudySmarter and how you can contribute to our team. Mention any relevant experiences that demonstrate your ability to manage orders and improve processes using Lean methodology.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at S. C. Johnson & Son, Inc.
✨Know Your Supply Chain Basics
Brush up on your supply chain knowledge, especially the end-to-end processes. Be ready to discuss how you can apply Lean methodology to improve efficiency in order management. This shows you're not just familiar with the concepts but can also implement them.
✨Showcase Your Language Skills
Since this role requires fluency in Scandinavian languages, be prepared to demonstrate your language skills during the interview. You might be asked to converse in Danish, Swedish, or Norwegian, so practice speaking about your previous experiences in these languages.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of examples where you've successfully managed order discrepancies or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Highlight Your Customer Service Experience
This role is all about delivering exceptional customer service. Be ready to share specific instances where you've gone above and beyond for customers, particularly in a supply chain context. This will demonstrate your commitment to customer satisfaction.