At a Glance
- Tasks: Manage customer orders and stock allocations while ensuring top-notch service for Czech and Hungarian markets.
- Company: Join a global leader in customer fulfilment with a diverse and inclusive culture.
- Benefits: Enjoy flexible hours, 33 days annual leave, and access to a revamped gym.
- Other info: Dynamic team atmosphere with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact in supply chain management while developing your skills in a supportive environment.
- Qualifications: Fluent in English, Czech, and Hungarian; customer service experience preferred.
The predicted salary is between 30000 - 40000 € per year.
As part of the EMEA Shared Service Centre, you will provide outstanding service for all aspects of service for customers in our Czech and Hungarian markets (retailers) and for the SCJ sales team for which you are responsible. You will attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders to plan and organize every detail of the customer fulfilment journey.
The Customer Supply Chain function is made up of five multilingual teams who support our commercial businesses across the EMEA region, ensuring our products are delivered on time in full to our customers.
What’s in it for you?
- Flexible starting and finishing times + 4.5 day working week
- 33 days annual leave including public holidays for European countries
- Shuttle bus from local train stations, Cycle to Work Scheme, EV Charging, free parking
- Newly revamped gym with free classes and spin studio
Responsibilities
- Leverage communication and influencing skills in order management to maximize customer case fill and on‑time delivery in line with departmental and customer targets.
- Work closely with other members of the customer fulfilment team and the Associate Manager to provide outstanding service to all customers.
- Maximise collaborative ways of working with trade customers through analysis; communicate recommendations to benefit the business and build strong collaborative relationships with local partners to drive commercial and supply chain initiatives.
- Professionally manage stock allocations in line with local sales and supply chain teams’ expectations in low or out‑of‑stock situations.
- Ensure the effective management of new product listings and delists into customers through liaison with local sales and logistics service providers.
- Work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade events.
- Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP.
- Deliver ongoing effectiveness improvements to the order management activity using LEAN tools and methodologies.
Experience you’ll bring
- Fluent in English, Czech, and Hungarian (written and verbal)
- Graduate caliber
- Supply chain experience or understanding of end‑to‑end supply chain (desirable)
- Previous experience in customer services and order management (desirable)
- Intermediate level in Word, Excel, and Outlook
- Knowledge of Lean methodology & tools (desirable)
Behaviours you’ll need
- Ability to work under pressure and excellent attention to detail
- Ability to establish collaborative and trusting business relationships through professional, proactive interactions
- Good team player and must show flexibility/adaptability
- Mindset to seek continuous improvement
- Strong communication and influencing skills
Inclusion & Diversity
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience and strive to celebrate it. Our goal is to build a diverse, inclusive, and supportive work environment where all people can thrive.
Order Management Analyst - Czech & Hungarian speaker in Frimley employer: S. C. Johnson & Son, Inc.
As an Order Management Analyst at our Frimley location, you will join a dynamic Shared Service Centre that prioritises employee well-being and professional growth. With flexible working hours, a generous leave policy, and access to modern facilities including a revamped gym, we foster a collaborative and inclusive culture that empowers you to excel in your role while building meaningful relationships with customers and colleagues alike.
Contact Detail:
S. C. Johnson & Son, Inc. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Order Management Analyst - Czech & Hungarian speaker in Frimley
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute, especially in customer fulfilment. Tailor your answers to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on your communication skills, especially in English, Czech, and Hungarian, as they’re key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Order Management Analyst - Czech & Hungarian speaker in Frimley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Order Management Analyst role. Highlight your experience in customer service and supply chain, especially any relevant skills in managing orders and stock allocations. We want to see how you can bring value to our team!
Show Off Your Language Skills:Since this role requires fluency in Czech and Hungarian, don’t forget to showcase your language skills prominently. Include any relevant experiences where you've used these languages in a professional setting. We love seeing candidates who can communicate effectively with our customers!
Be Specific in Your Cover Letter:In your cover letter, be specific about why you’re interested in this role and how your background fits. Mention any experience with LEAN methodologies or tools if you have them. We appreciate candidates who take the time to connect their experiences to what we do at StudySmarter.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at S. C. Johnson & Son, Inc.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Order Management Analyst. Familiarise yourself with the key tasks mentioned in the job description, such as managing stock allocations and processing orders in SAP. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Brush Up on Your Language Skills
Since this role requires fluency in Czech and Hungarian, practice speaking and writing in both languages. Prepare to answer questions in these languages during the interview. This will not only showcase your language skills but also your ability to communicate effectively with customers in those markets.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples from your past experiences where you've successfully managed challenges in order management or customer service. Highlight how you used your communication and influencing skills to resolve issues and improve processes, especially in high-pressure situations.
✨Demonstrate Your Team Spirit
This role involves working closely with various teams, so be prepared to talk about your experience as a team player. Share examples of how you've collaborated with others to achieve common goals, and emphasise your flexibility and adaptability in different work environments.
