At a Glance
- Tasks: Lead high-impact transformation programmes and drive measurable outcomes across the company.
- Company: Join a global leader in business solutions with a focus on innovation and collaboration.
- Benefits: Enjoy a competitive salary, flexible hours, and a 4.5-day work week.
- Other info: Be part of a diverse team that values inclusion and continuous improvement.
- Why this job: Make a real impact by transforming processes and embracing digitalisation and AI.
- Qualifications: Experience in process transformation and strong leadership skills required.
The predicted salary is between 70000 - 90000 £ per year.
Location: Frimley, Surrey
Function: OPEX | Shared Service Centre (SSC)
We do not support international relocation for this role.
About the Role
The Global Business Solutions (GBS) EMEA Process Transformation Manager is an end‑to‑end transformation leader accountable for delivering sustainable process transformation across the company value streams and stakeholders — from solution design through delivery, adoption, and value realization. The role drives measurable outcomes that improve company performance, delivering change at speed through agile ways of working, strong cross‑functional alignment, and disciplined execution.
You will be expected to personally lead high‑impact transformation programs, owning outcomes end‑to‑end, while also developing and mobilizing your team to scale delivery and sustain performance. You will lead cross‑functional programs and projects aligned to organisational goals, strengthen standardised ways of working, and embed operating routines (metrics, controls, standard work, and continuous improvement pipeline) to accelerate performance over time. You will have 4 direct reports and are part of the EMEA SSC Leadership Team.
What’s in it for you?
- Competitive salary + manager bonus + car allowance
- Flexible start and finish times & 4.5‑day working week
- Pension, health insurance & life cover
- Free Parking, EV charging, cycle‑to‑work scheme & shuttle bus
- Onsite gym with free classes & NEW spin studio
What you’ll do
- Program Leadership & Delivery Accountability
- Personally lead high‑impact transformation programs end‑to‑end, accountable for scope, outcomes, delivery pace, adoption, and sustained performance.
- Mobilise cross‑functional delivery at speed using agile ways of working: establish cadence, surface dependencies early, and remove blockers to accelerate value delivery.
- Drive measurable outcomes linked to company performance, translating strategic priorities into clear targets, baselines, value cases, and success measures.
- Establish and run performance management routines (KPIs, governance, tier routines, controls) to prevent drift and ensure benefits are realised and sustained over time.
- Shape and prioritise the transformation portfolio: intake and frame problems, align senior stakeholders on trade‑offs, sequence initiatives, and ensure resources focus on the highest‑value work.
- Process Transformation & Digital Enablement (Digitalisation & AI)
- Lead future‑state process redesign and simplification to transform end‑to‑end processes, applying Lean methods while partnering to embed digitalisation and AI to deliver measurable outcomes.
- Use data to diagnose and direct action: conduct people/process/technology/data assessments, identify root causes, and translate insights into practical countermeasures and scalable standards.
- Adoption, Change & Sustainment
- Embed adoption and sustainment: develop change and readiness plans, role/process impacts, training, and stabilisation/hypercare routines so new ways of working stick.
- Build and maintain a continuous improvement pipeline integrated into day‑to‑day operations, ensuring enhancement work is prioritised, delivered, and measured.
- Leadership, Coaching & Capability Building
- Lead and develop the 4 direct reports, and coach teams across SCJ beyond reporting lines, strengthening agile delivery, stakeholder influence, change leadership, AI‑enabled transformation, and data‑driven problem solving.
- Role‑model the transformation mindset and behaviours—define success upfront, mobilise the right cross‑functional team early, remove disablers, and enable rapid, outcome‑focused decisions that accelerate delivery.
- Stakeholder Partnership & Influence
- Partner with senior leaders and enterprise stakeholders to align decisions, manage resistance, and drive accountability across functions.
Experience you’ll bring
- Lean Six Sigma Green Belt (or equivalent) and proven experience applying continuous improvement methods to business processes.
- Proven experience in process transformation / Operational Excellence, with a track record of personally leading complex, end‑to‑end programmes (scope → delivery → adoption → sustainment) and delivering measurable results.
- Agile delivery experience, leading work through iterative delivery cycles, prioritising effectively, proactively managing dependencies, and aligning stakeholders through regular reviews to accelerate value delivery.
- People leadership experience, leading and developing teams (including performance management and capability building).
- Proven ability to influence senior stakeholders and drive decisions across functions in a matrixed, fast‑paced environment.
- Proven ability to work across cultures and geographies, building trust and alignment in diverse, global teams.
- Data‑driven performance management and analytical capability, including establishing baselines, setting targets, tracking outcomes, sustaining gains, and translating data into clear, actionable insights.
Experiences that are nice to have
- Project / Programme Management certification (e.g., PMP, PRINCE2) and/or advanced agile credentials (e.g., Scrum Master).
- Experience leveraging digitalisation and AI to improve process performance (e.g., automation, workflow enablement, analytics/decision support).
- Strong change management capability (readiness, comms/training, stabilisation/hypercare, reinforcement and sustainment routines).
- Experience facilitating large‑scale workshops to capture process intelligence, align stakeholders, and define prioritised solutions.
- Broad business experience across multiple functions (e.g., Finance, Supply Chain, Manufacturing, Sales, Marketing, Customer Service).
- Lean Six Sigma Black Belt (or equivalent advanced OpEx certification).
Inclusion & Diversity
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognise the breadth of human experience, and we aim to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.
EMEA Process Transformation Manager in Frimley employer: S. C. Johnson & Son, Inc.
As an EMEA Process Transformation Manager at our Frimley location, you will join a dynamic team that champions innovation and continuous improvement in a supportive and inclusive work culture. We offer competitive salaries, flexible working arrangements, and comprehensive benefits, including health insurance and an onsite gym, all designed to foster employee well-being and growth. With a strong focus on professional development and leadership opportunities, this role empowers you to drive meaningful change while collaborating with diverse teams across the organisation.
Contact Details:
S. C. Johnson & Son, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Process Transformation Manager in Frimley
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their goals, especially around process transformation and agile delivery.
✨Tip Number 3
Practice your pitch! You want to be able to clearly articulate your value and how you can drive measurable outcomes. Keep it concise and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace EMEA Process Transformation Manager in Frimley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in process transformation and agile delivery. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Your Leadership Skills:As a Process Transformation Manager, you'll be leading teams and driving change. Use your application to demonstrate your people leadership experience and how you've successfully influenced stakeholders in previous roles.
Be Data-Driven:We love candidates who can use data to drive decisions. Include examples of how you've used data analytics to improve processes or outcomes in your past work. This will show us you have the analytical capability we’re looking for!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at S. C. Johnson & Son, Inc.
✨Know Your Transformation Stuff
Make sure you brush up on your process transformation knowledge. Be ready to discuss Lean Six Sigma principles and how you've applied them in past roles. They’ll want to see that you can lead high-impact programmes, so have some solid examples up your sleeve.
✨Showcase Your Agile Experience
Since this role involves agile ways of working, be prepared to talk about your experience with iterative delivery cycles. Share specific instances where you’ve successfully managed dependencies and aligned stakeholders to accelerate value delivery.
✨Demonstrate Leadership Skills
You’ll be leading a team, so highlight your people leadership experience. Discuss how you’ve developed teams and built capabilities in others. They’ll be looking for someone who can coach and inspire, so share your approach to performance management.
✨Be Data-Driven
This role requires a strong analytical capability, so come ready to discuss how you’ve used data to drive decisions. Talk about how you’ve established baselines, set targets, and tracked outcomes in previous projects. They’ll want to see that you can translate data into actionable insights.
