At a Glance
- Tasks: Manage IT systems, support users, and improve tech processes daily.
- Company: Join Ryobi Aluminium Casting, a leading supplier of innovative automotive components.
- Benefits: Enjoy competitive salary, generous pension, health cash plan, and learning opportunities.
- Why this job: Be part of a dynamic team driving tech advancements in a supportive environment.
- Qualifications: 5+ years in IT infrastructure, experience with Windows Server, and strong troubleshooting skills.
- Other info: Shortlisting by 6th May 2025; interviews on 12th May 2025.
The predicted salary is between 36000 - 60000 £ per year.
The Company: Ryobi Aluminium Casting (UK) Ltd is an innovative, world class supplier of high quality, technically complex automotive components. Based in Carrickfergus, Ryobi Aluminium Casting (UK) Ltd is a proud member of the Ryobi Group. With the help of our Japanese parent company we can bring the latest technological advances to our European Customers.
The role:
- Assist with the day to day and strategic management of the IT Department
- Assist in managing and maintaining the organisations server and network infrastructure
- Assist with the design, implementation and continuous improvement of all IT hardware, software, networking and security systems
- Provide comprehensive IT support services across all departments, ensuring reliable and effective system operations
- Support IT-driven initiatives aimed at cost reduction, operational efficiency, and increased productivity
- Lead or support departmental improvement projects by introducing new technologies and optimised practices
- Deliver operational IT support as required to meet business needs
Essential Criteria:
- Over 5 years experience working in IT infrastructure in a production environment
- Experience working in a company with turnover in excess of £20m and with employees in excess of 200
- Managing helpdesk and incident resolution processes
- Supporting and maintaining Windows Server environments
- Firewall management (preferably Sophos XG or similar)
- Infrastructure monitoring and performance analysis
- Network infrastructure support (Layer 2 and Layer 3 protocols)
- Virtual environments (e.g., Proxmox, VMware, Hyper-V)
- Backup, data protection strategies and developing disaster recovery and business continuity plans
- Manage multiple priorities and respond quickly to urgent IT needs
- Monitor and troubleshoot hardware, software, and networking issues
- Work independently and as part of a team, sharing knowledge proactively
- Support end-users by providing clear technical guidance
- Contribute to the continual improvement of IT systems and processes
- High attention to detail in documentation and system monitoring
- Positive, proactive, and service-driven mindset
- Strong communication skills (verbal and written)
- Adaptable and flexible with changing priorities and business growth
- Able to remain calm and solutions-focused under pressure
- Demonstrates integrity, reliability, and accountability
- Professional, friendly, and approachable with a team-focused attitude
- Self-motivated with a strong work ethic
- Willing to learn and continuously improve technical knowledge
Please see attached job description for the full person specification, responsibilities and duties.
Shortlisting and Interviews:
- Shortlisting - 6th May 2025
- Interviews - 12th May 2025
Company Benefits:
- Competitive salary
- Competitive shift premium for all shift roles
- Generous employer pension contributions, starting at 7% Employer and rising to 14% Employer
- A health cash plan
- Discount scheme
- Life assurance
- Service-related holidays & Holiday Purchase Scheme
- Employee assistance programme
- Free car parking
- Learning and Development opportunities and support
- Ride to work scheme
- Service awards
If you have previously applied for this role in the last 6 months, we will not be considering your application at this time.
IT Systems Engineer employer: RYOBI
Contact Detail:
RYOBI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Sophos XG for firewall management and various virtual environments like Proxmox or VMware. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of Ryobi Aluminium Casting (UK) Ltd on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific challenges faced by the IT department, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing helpdesk and incident resolution processes. Be ready to share specific examples of how you've improved these processes in previous roles, as this aligns closely with the responsibilities outlined in the job description.
✨Tip Number 4
Showcase your proactive mindset by thinking of potential IT-driven initiatives that could benefit Ryobi. Presenting ideas for cost reduction or operational efficiency during your interview can demonstrate your commitment to contributing positively to the company.
We think you need these skills to ace IT Systems Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT infrastructure, particularly in a production environment. Emphasise your skills in managing helpdesk processes, supporting Windows Server environments, and any experience with firewall management.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the role at Ryobi Aluminium Casting (UK) Ltd. Mention your experience with IT systems, your proactive mindset, and how you can contribute to their IT-driven initiatives aimed at cost reduction and operational efficiency.
Highlight Relevant Projects: In your application, include specific examples of projects where you have successfully implemented new technologies or optimised practices. This will demonstrate your ability to lead departmental improvement projects and support business needs effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the IT Systems Engineer role.
How to prepare for a job interview at RYOBI
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with IT infrastructure, particularly in a production environment. Highlight specific projects where you've managed server and network systems, and be ready to explain your approach to troubleshooting and incident resolution.
✨Demonstrate Problem-Solving Skills
During the interview, expect scenario-based questions that assess your ability to remain calm under pressure. Share examples of how you've successfully handled urgent IT needs or resolved complex issues, showcasing your proactive mindset.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you may need to support end-users who aren't as tech-savvy. This will demonstrate your ability to share knowledge and provide clear guidance.
✨Emphasise Continuous Learning
The company values self-motivation and a willingness to learn. Be ready to discuss how you keep your technical knowledge up to date and any recent training or certifications you've pursued. This shows your commitment to personal and professional growth.