At a Glance
- Tasks: Lead digital growth and optimise customer experience across online channels.
- Company: Join Ryman, a dynamic team with over 130 years of retail excellence.
- Benefits: Competitive pay, generous holiday, wellness support, and exclusive discounts.
- Other info: Be part of an inclusive team that values creativity and collaboration.
- Why this job: Make a real impact in eCommerce while growing your skills in a fast-paced environment.
- Qualifications: Experience in eCommerce, strong analytical skills, and a passion for digital.
The predicted salary is between 36000 - 60000 £ per year.
What will this role involve?We're looking for a dynamic and driven Senior eCommerce Manager to lead our digital growth across all online channels. In this role, you'll shape and execute initiatives to drive traffic, boost sales, and optimise customer experience on our website and marketplaces. Working closely with Buying and Marketing, you'll be accountable for trading performance, coordinate product launches, manage promotional activity, and ensure continual site improvements.
What will you be responsible for?
Drive the eCommerce strategy to deliver step-change growth through all digital channels, including the website and marketplaces
Work alongside the Buying & Marketing teams, defining and leading any initiatives to drive additional traffic & sales
Build awareness of commercial performance with team members by making commercial performance and outcomes highly visible and transparent
Manage ongoing optimisation and continual improvement of our main website with a focus on delivering an industry-leading experience for our customers and community
Undertake regular competitor and market research to identify areas of improvement and opportunities
Monitor and analyse trading performance, producing timely reports and implementing action plans
Plan and execute promotional activity and on-site activations in line with commercial priorities
Coordinate the trading calendar to align product launches with stock availability and maximise full-price sales
Partner with insights teams to refine reporting tools and support data-driven decision-making
Manage on-site search, merchandising, and product recommendations, optimising third-party provider performance
Oversee the implementation of new website features and functionality to support trading goals
Use analytics to identify customer journey improvements
What would we like to see in you?
Passion for our product and everything digital
Team player with great interpersonal skills
Strong background in eCommerce ideally within a retail environment
Highly organised self-starter with good time management & driven to succeed through a collaborative & hands on approach
Exceptional attention to detail
Detailed knowledge of Magento, Shopify, Google Analytics, SEO, PPP, Affiliates and Social platforms
Positive can-do attitude
Thrives working in a fast-paced, entrepreneurial and dynamic environment
Use analytics to identify customer journey improvements that drive engagement, conversion, and revenue growth
Proven experience in a senior eCommerce or digital trading role, ideally within a multi-channel retail environment
Track record of delivering significant online revenue growth and commercial success
Strong analytical skills with the ability to interpret data and translate insights into actions
What will we offer you?
A passionate, dynamic team where your growth, ideas, and impact matter
A competitive pay package
Company pension scheme with the option to enhance
Generous holiday allowance including an extra wellbeing day that gives you time to recharge
Training programme to help you excel in your role
Opportunities through our apprenticeship programs to keep building on your skills
Access to mental health first aiders, wellness sessions, and support groups
Exclusive discounts across all of our brands and through our benefits hub
Cycle2Work scheme
Long service and recognition awards
Colleague referral scheme
Company and team social events
Free on-site parking
Subsidised canteen
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
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Senior eCommerce Manager in Crewe employer: Ryman
At Ryman, we pride ourselves on being an excellent employer, offering a vibrant and supportive work culture that values your growth and ideas. As a Senior eCommerce Manager, you'll be part of a passionate team dedicated to driving digital success, with access to comprehensive training programmes, generous benefits, and a commitment to employee wellbeing. Join us in a dynamic environment where your contributions truly matter, and enjoy exclusive discounts and recognition for your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Senior eCommerce Manager in Crewe
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce space, attend industry events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! Create a personal website or portfolio showcasing your eCommerce achievements, analytics insights, and any successful campaigns you've led. This is your chance to shine and demonstrate how you can drive growth and optimise customer experiences.
✨Tip Number 3
Prepare for interviews by researching the company and its competitors. Understand their eCommerce strategy and think about how you can contribute to their goals. We want to see you come in with fresh ideas and a clear vision of how to boost sales and traffic!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our dynamic team at Ryman.
We think you need these skills to ace Senior eCommerce Manager in Crewe
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for eCommerce and our products shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about driving digital growth and enhancing customer experiences.
Tailor Your CV:Make sure your CV highlights relevant experience in eCommerce, especially within retail. We love seeing specific examples of how you've driven traffic and sales in previous roles, so don’t hold back on those achievements!
Be Data-Driven:Since we value analytics, include any experience you have with tools like Google Analytics or SEO strategies. Show us how you've used data to make decisions and improve customer journeys in your past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our dynamic team!
How to prepare for a job interview at Ryman
✨Know Your eCommerce Stuff
Make sure you brush up on the latest trends in eCommerce, especially within retail. Be ready to discuss your experience with platforms like Magento and Shopify, and how you've used analytics tools like Google Analytics to drive sales.
✨Showcase Your Team Spirit
This role requires collaboration with Buying and Marketing teams, so be prepared to share examples of how you've successfully worked in a team environment. Highlight your interpersonal skills and how they’ve contributed to achieving common goals.
✨Be Data-Driven
Since the job involves monitoring trading performance and making data-driven decisions, come equipped with examples of how you've used data to improve customer journeys or boost sales. Discuss specific metrics you've tracked and the outcomes of your actions.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific challenges, like optimising a website for better customer experience or planning a promotional campaign. Think through potential scenarios and have a structured approach ready to demonstrate your problem-solving skills.
