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For Companies At a Glance
- Tasks: Support store management and drive sales while delivering excellent customer service.
- Company: Join Ryman, a leading retailer with over 130 years of experience.
- Benefits: Competitive pay, generous holiday allowance, and wellness support.
- Why this job: Be part of a dynamic team where your ideas and growth matter.
- Qualifications: Passion for retail, strong communication skills, and a drive to exceed expectations.
- Other info: Opportunities for training and career development in a supportive environment.
Overview
Join to apply for the Sales Assistant role at Ryman.
Work pattern: 10 hours per week (Thursdays & Saturdays).
Are you looking to join our team? This is an exciting opportunity to sharpen your skills as a Sales Assistant with a customer-focused role.
What will this role involve?
As a Sales Assistant you will be responsible for supporting the store management team, driving turnover and revenues from the store based on lean principles. You will maintain a strong focus on customer service and act as an ambassador of the Ryman brand.
What will you be responsible for?
- Act as an ambassador for Ryman and the Theo Paphitis Retail Group by learning about the business and your role, and sharing this knowledge with customers
- Confidently handle customer complaints and returns to ensure customer retention
- Aim to meet or exceed KPIs and objectives set by Store Management Team and the business
- Engage with customers, identify needs, help them purchase by applying product knowledge, highlighting relevant promotions and upselling
- Carry out stock replenishment and maintain accuracy of stock systems when required
- Promote high visual merchandising standards and maintain store housekeeping
- Acquire product knowledge and continue to self-develop
- Identify opportunities to increase sales by offering appropriate additional items
- Ensure compliance with Health and Safety policies
What would we like to see in you?
- Passion for the Ryman Brand and associated companies
- Passion for exceeding customer expectations
- Enthusiastic, driven and focused on achieving results
- Self-motivated with the ability to work well independently and as part of a team
- Confident approach to maximizing sales opportunities
- Strong communication and teamwork skills
- Dedication to learning and developing your skills
- Flexibility with working hours and location
What will we offer you?
- A passionate, dynamic team where your growth, ideas, and impact matter
- A competitive pay package
- Company pension scheme with the option to enhance
- Generous holiday allowance including an extra wellbeing day
- Training programme to help you excel in your role
- Opportunities through apprenticeship programs to build skills
- Access to mental health support and wellbeing resources
- Exclusive discounts across all brands
- Cycle2Work scheme
- Long service and recognition awards
- Colleague referral scheme
Who are we?
Founded by Henry J Ryman in 1893, Ryman has been a go-to destination for stationery, office supplies, printing, technology, and more for over 130 years. We are part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue, and London Graphic Centre. We have grown to over 200 locations and a thriving online presence. We are committed to supporting colleagues and equipping them with tools and knowledge to grow, thrive, and have fun while working.
At Ryman, teams from stores to our warehouse and Retail Support Centre share a customer-first mindset. We are energetic and enthusiastic, delivering results through resilience, innovation, and adaptability. If you are a team player ready to make an impact, this could be the perfect role for you.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the Equality Act guidelines. We welcome everyone and strive to create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
PLEASE NOTE: THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
Seniority level
- Entry level
Employment type
- Internship
Job function
- Sales and Business Development
- Retail
#J-18808-Ljbffr
Sales Assistant employer: Ryman
Contact Detail:
Ryman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company inside out! Research Ryman and its values, products, and services. This way, when you chat with the team, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios, like complaints or upselling. Being prepared will help you shine during interviews and show that you're ready to be an ambassador for Ryman.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend any events they might have. Building relationships can give you insider info and make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Ryman team.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the Ryman brand shine through in your application. We want to see how much you care about customer service and exceeding expectations, so share any relevant experiences that highlight this.
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight your skills in customer engagement, sales, and teamwork. We love seeing how your past experiences align with what we’re looking for!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate a well-structured letter that gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ryman
✨Know the Ryman Brand
Before your interview, take some time to research Ryman and its history. Understand their values and what makes them unique in the retail space. This will not only show your passion for the brand but also help you answer questions about why you want to work there.
✨Prepare for Customer Scenarios
As a Sales Assistant, you'll be handling customer complaints and queries. Think of examples from your past experiences where you've successfully resolved issues or provided excellent service. Practising these scenarios can help you feel more confident during the interview.
✨Show Your Enthusiasm
During the interview, let your enthusiasm shine through! Talk about your passion for exceeding customer expectations and how you can contribute to the team. Employers love candidates who are genuinely excited about the role and the company.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, opportunities for growth, or how the team collaborates to achieve sales targets. This shows that you're serious about the role and eager to learn more.