At a Glance
- Tasks: Lead a dynamic team, drive sales, and enhance customer experiences in a fast-paced retail environment.
- Company: Join Ryman, a well-established brand with over 130 years of retail excellence.
- Benefits: Competitive pay, generous holiday allowance, wellness support, and exclusive discounts.
- Other info: Opportunities for growth through training and apprenticeship programmes.
- Why this job: Make a real impact while developing your skills in a supportive and energetic team.
- Qualifications: Passion for customer service, strong communication skills, and a drive to exceed targets.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking to join our set?
If so we have an exciting opportunity to sharpen your skills and become a Supervisor working 37.5 hours per week.
Are you ready to take on a new challenge that will ignite your passion? Are you ready to join a team of individuals who are all about design-led stationery and gifts? The Theo Paphitis Retail Group are seeking new team members that are all about creativity and design as we introduce our new Ryman Concept Stores that are about to hit the streets near you soon.
Get ready to be part of something big, something fresh, and something exciting. Come and join us and let\'s show the High Street what we are made of.
Key roles and responsibilities
- Be passionate about design-led stationery, reflect that by loving the brand and products and transferring that passion to the customer.
- Live and breathe excellent service by ensuring all team members engage with customers enthusiastically.
- Ensure the team has a high level of product knowledge.
- Highlight relevant promotions and upsell to drive sales.
- Have a flair for excellent visual merchandising.
- Ensure that store standards are adhered to and consistently maintained.
- Contribute towards making our New Concept Store the number one High Street Stationer.
- Motivate all colleagues to drive sales and to achieve and exceed store KPIs.
- Be proactive in building relationships with the wider business.
- Liaise with the Retail Support Centre should any issues need to be reported.
- In the absence of the Store Manager, take full accountability for the overall running of the store.
What you will get from us
- Receive fantastic training to effectively fulfil your responsibilities and excel in your position.
- Opportunities to advance to senior roles within the company through ongoing personal development.
- Apprenticeship schemes available to support your career.
- A talented team to work with where you can progress and make a difference at all levels.
- Competitive rates of pay.
- Ongoing incentives to reward your performance.
- Company Pension scheme.
- Generous discounts across all our brands and an amazing benefit hub.
Where we come from
Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.
Ryman Design Bishopsgate - London in City of London employer: Ryman
Ryman is an exceptional employer that fosters a dynamic and passionate work environment, where your growth and ideas truly matter. With a strong focus on employee development, competitive pay, and generous benefits including wellness support and exclusive discounts, Ryman empowers its team members to thrive while delivering outstanding customer service. Located in the vibrant Bishopsgate area of London, this role offers the unique opportunity to be part of a historic brand that values inclusivity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Ryman Design Bishopsgate - London in City of London
✨Tip Number 1
Get to know the company inside out! Research Ryman's values, products, and recent news. This way, when you walk into that interview, you can show off your passion and knowledge about the brand, making you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for a Deputy Manager role, like how you'd handle customer complaints or drive sales. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Network, network, network! Connect with current or former Ryman employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and genuinely interested in the company.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Ryman Design Bishopsgate - London in City of London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Ryman brand shine through. We want to see how much you care about delivering excellent customer service and driving results!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Deputy Manager role. We love seeing how your skills can contribute to our team and help us achieve our goals.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Ryman
✨Know Your Numbers
As a Deputy Manager, you'll need to keep a close eye on financial KPIs. Brush up on your understanding of turnover, wages, and shrinkage before the interview. Be ready to discuss how you've managed these in past roles or how you would approach them.
✨Customer Service is Key
Ryman places a strong emphasis on customer service. Prepare examples of how you've handled customer complaints or driven customer loyalty in previous positions. Show that you understand the importance of matching products to customer needs.
✨Team Leadership Experience
You'll be responsible for leading a team, so think about your leadership style. Be prepared to share specific instances where you've motivated a team, improved performance, or developed colleagues. Highlight your ability to foster a culture of coaching and development.
✨Adaptability and Flexibility
The retail environment can change rapidly. Think of examples where you've successfully adapted to change or handled multiple tasks under pressure. This will demonstrate your ability to thrive in a fast-paced setting, which is crucial for this role.