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- Tasks: Support the management team, drive sales, and deliver top-notch customer service.
- Company: Join Ryman, a leading name in stationery with a vibrant team culture.
- Benefits: Competitive pay, generous holiday allowance, and wellness support.
- Why this job: Be an ambassador for Ryman and make a real impact in retail.
- Qualifications: Passion for customer service and teamwork, with a results-driven mindset.
- Other info: Dynamic environment with opportunities for growth and development.
Join Ryman as a Store Supervisor working 16 hours per week.
As a Store Supervisor you will support the store management team, drive turnover and revenue, focus on customer service, and act as an ambassador for the Ryman brand.
Responsibilities- Act as an ambassador for Ryman and the larger Theo Paphitis Retail Group by learning everything about the business and sharing knowledge with customers.
- Contribute to making Ryman the number one High Street Stationer by providing high-level customer service.
- Drive a culture of excellent customer service, ensuring all team members engage enthusiastically with customers and are assisted with colleague training.
- Ensure security and accuracy of all company systems, ensuring adherence to company policies and procedures.
- Promote high visual merchandising standards; maintain high store housekeeping standards.
- In the absence of the Store/Deputy Manager, assume full accountability for overall security and safety, motivate colleagues to drive sales and achieve required KPIs, liaise with the Retail Support Centre for issue reporting, and support weekly timesheet preparation.
- Passion for the Ryman Brand and associated companies.
- Passion for exceeding customer expectations.
- Enthusiastic, driven, and focused on results.
- Self‑motivated with ability to work independently and as part of a team.
- Confident approach towards maximising sales opportunities.
- Ability to handle multiple tasks and meet deadlines.
- Adaptability to change and fast pace.
- Willingness to roll up sleeves and get stuck in.
- Commercial awareness and proactive sales opportunities seeking.
- Problem‑solving and proposing effective solutions.
- Strong communication and collaboration skills.
- Dedication to own learning and development of the team.
- Flexibility towards working hours and location.
- A passionate, dynamic team where growth, ideas, and impact matter.
- A competitive pay package.
- Company pension scheme with optional enhancement.
- Generous holiday allowance, including an extra wellbeing day.
- Training programme to help you excel.
- Apprenticeship programmes to build skills.
- Access to mental health first aiders, wellness sessions, and support groups.
- Exclusive discounts across all brands and through benefits hub.
- Cycle2Work scheme.
- Long‑service and recognition awards.
- Colleague referral scheme.
Founded by Henry J Ryman in 1893, Ryman has been the go‑to destination for stationery, office supplies, printing, technology, and more for over 130 years. It is part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue, and London Graphic Centre. With over 200 stores and a thriving website and app, we believe in supporting colleagues and equipping them with tools and knowledge to grow, thrive, and have fun. At Ryman, all teams are passionate about retail, put customers first, and share a common goal to keep them at the heart of everything we do. We are energetic, resilient, innovative, and adaptable. If you are a team player ready to make an impact, this could be the perfect role.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. We celebrate difference, encourage everyone to join us, and be themselves at work.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
Store Supervisor in Preston employer: Ryman
Contact Detail:
Ryman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor in Preston
✨Tip Number 1
Get to know the Ryman brand inside out! Research their history, values, and what makes them tick. This way, when you chat with the team, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in-store. Being able to demonstrate your ability to exceed customer expectations will definitely impress during interviews.
✨Tip Number 3
Network like a pro! Connect with current or former Ryman employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can keep an eye on any new opportunities that pop up, so you never miss a chance to join the Ryman family.
We think you need these skills to ace Store Supervisor in Preston
Some tips for your application 🫡
Show Your Passion for Ryman: When you're writing your application, let your enthusiasm for the Ryman brand shine through. Share why you love what we do and how you can contribute to making us the number one High Street Stationer.
Highlight Customer Service Skills: Make sure to emphasise your experience in providing excellent customer service. We want to see examples of how you've gone above and beyond to exceed customer expectations in your previous roles.
Be Specific About Your Achievements: Don't just list your responsibilities; showcase your achievements! Use numbers or specific examples to demonstrate how you've driven sales or improved team performance in past positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Ryman!
How to prepare for a job interview at Ryman
✨Know Your Ryman Stuff
Before the interview, dive deep into everything about Ryman and its history. Understand their values, products, and what makes them stand out in the stationery market. This knowledge will help you show your passion for the brand and how you can contribute to its success.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet customer needs. This will demonstrate your commitment to driving a culture of outstanding service, which is key for the Store Supervisor role.
✨Be Ready to Talk Sales
Since driving turnover and revenue is part of the job, come prepared with ideas on how you would maximise sales opportunities. Discuss any previous experiences where you successfully increased sales or improved KPIs, showing that you're results-driven and proactive.
✨Demonstrate Team Leadership
As a Store Supervisor, you'll need to motivate and train your colleagues. Think of examples where you've led a team or helped others develop their skills. Highlight your strong communication and collaboration abilities to show that you can foster a positive team environment.
