At a Glance
- Tasks: Support store management, drive sales, and provide excellent customer service.
- Company: Join Ryman, a leading stationery retailer with over 130 years of experience.
- Benefits: Competitive pay, generous holiday allowance, and training programmes for growth.
- Other info: Flexible hours and opportunities for personal development through apprenticeships.
- Why this job: Be part of a dynamic team where your ideas and impact truly matter.
- Qualifications: Passion for retail, strong communication skills, and a drive to exceed expectations.
The predicted salary is between 10 - 12 £ per hour.
Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Sales Assistant working 6 hours per week.
WHAT WILL THIS ROLE INVOLVE?
As a Sales Assistant you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.
WHAT WILL YOU BE RESPONSIBLE FOR?
- Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers.
- Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention.
- Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business.
- Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling.
- Carry out stock replenishment and when required maintain accuracy of our stock systems.
- Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved.
- Acquire a high level of product knowledge and continue to self-develop that knowledge.
- Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items.
- Ensure compliance with all relevant Health and Safety policies.
WHAT WOULD WE LIKE TO SEE IN YOU?
- Passion for the Ryman Brand and our associated companies.
- Passion for exceeding customer expectations.
- Enthusiastic, driven and focused on achieving results.
- Self motivated with an ability to work well independently and as part of a team.
- Confident approach towards maximising sales opportunities.
- Strong communication and team working skills.
- A dedication to learning and developing your own skills.
- Flexibility towards working hours and location.
WHAT WILL WE OFFER YOU?
- A passionate, dynamic team where your growth, ideas, and impact matter.
- A competitive pay package.
- Company pension scheme with the option to enhance.
- Generous holiday allowance including an extra wellbeing day that gives you time to recharge.
- Training programme to help you excel in your role.
- Opportunities through our apprenticeship programs to keep building on your skills.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
Sales AssistantLeicester employer: Ryman
Ryman is an exceptional employer that fosters a passionate and dynamic work environment, where your growth and ideas truly matter. With a commitment to employee development through comprehensive training programmes and apprenticeship opportunities, you will be equipped to excel in your role while enjoying a competitive pay package and generous holiday allowance, including an extra wellbeing day. Located in Leicester, you will join a supportive team dedicated to delivering outstanding customer service and making a meaningful impact in the retail sector.
