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- Tasks: Join a new Ryman store team and create amazing shopping experiences.
- Company: Ryman, a beloved stationery brand with over 130 years of history.
- Benefits: Competitive pay, generous holiday allowance, and wellness support.
- Why this job: Be part of a fresh team and make a real impact from day one.
- Qualifications: Passion for retail, customer service skills, and a team-oriented mindset.
- Other info: Dynamic environment with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Are you looking to join our set?
If so we have an exciting opportunity to sharpen your skills and become a Supervisor working 22.5 hours per week.
What will this role involve?
As a Store Supervisor you will be responsible for supporting the store management team, you\\\’ll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.
What will you be responsible for?
- Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
- Contribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer service
- Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, Assist with the training of colleagues, utilising available tools to maximise the performance of the team
- Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures
- Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
- In the absence of the Store/Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures. Motivate all colleagues to drive sales and to achieve required KPIs. Liaise with the Retail Support Centre should any issues need to be reported. Support with any weekly time sheets.
What would we like to see in you?
- Passion for the Ryman Brand and our associated companies
- Passion for exceeding customer expectations
- Enthusiastic, driven and focused on achieving results
- Self motivated with an ability to work well independently and as part of a team
- Confident approach towards maximising sales opportunities
- Ability to handle multiple tasks and challenges whilst meeting deadlines
- Ability to adapt to change, every day is different and the pace is fast
- Willingness to \”roll up your sleeves\” and get stuck in
- Commercial awareness with a confident approach towards maximising sales and proactively seeking opportunities
- Ability to problem solve and propose effective solutions
- Strong communication and collaboration skills
- A dedication to learning and developing your own skills and those of your team
- Flexibility towards working hours and location
What will we offer you?
- A passionate, dynamic team where your growth, ideas, and impact matter
- A competitive pay package
- Company pension scheme with the option to enhance
- Generous holiday allowance including an extra wellbeing day that gives you time to recharge
- Training programme to help you excel in your role
- Opportunities through our apprenticeship programs to keep building on your skills
- Access to mental health first aiders, wellness sessions, and support groups
- Exclusive discounts across all of our brands and through our benefits hub
- Cycle2Work scheme
- Long service and recognition awards
- Colleague referral scheme
Who are we?
Founded by Henry J Ryman in 1893, Ryman has been the go-to destination for stationery, office supplies, printing, technology, and more for over 130 years. We are part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue, and London Graphic Centre.
From our very first store on Great Portland Street, we have grown to over 200 locations and a thriving website and app offering quality products and exceptional service. We believe in supporting our colleagues and equipping them with the tools and knowledge they need to grow, thrive, and have fun whilst doing it.
At Ryman, all of our teams from our stores to our warehouse and Retail Support Centre are passionate about retail. We put our customers first and have a common goal to keep them at the heart of everything we do. We are energetic and enthusiastic, delivering results through resilience, innovation, and adaptability. If you are a team player who\\\’s ready to make an impact, this could be the perfect role for you.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
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Great Portland Street - London employer: Ryman
Contact Detail:
Ryman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Great Portland Street - London
✨Tip Number 1
Get to know the Ryman brand inside out! Familiarise yourself with their products and values so you can chat confidently about them during your interview. This shows your passion and commitment to being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or at local events. Ask them about their experiences and any tips they might have for landing a role at Ryman. Personal connections can really give you an edge!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various customer service scenarios, as this is key for a Store Supervisor role. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Ryman family right from the start.
We think you need these skills to ace Great Portland Street - London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Ryman brand shine through! We want to see how much you care about delivering excellent customer service and being part of our exciting journey.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the role. We love seeing how your skills can contribute to making Ryman the number one High Street Stationer!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Remember, we’re looking for someone who can handle multiple tasks efficiently!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board for this fantastic opportunity at our new store.
How to prepare for a job interview at Ryman
✨Know the Ryman Brand
Before your interview, take some time to research Ryman and its history. Understand what makes the brand special and how it positions itself in the market. This will not only show your passion for the company but also help you answer questions about why you want to be part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think of specific situations that highlight your ability to handle challenges and delight customers, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Ryman values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share stories that illustrate your ability to motivate colleagues and contribute to a positive work environment, as this aligns perfectly with their focus on creating an amazing shopping experience.
✨Be Ready for Fast-Paced Scenarios
Given the fast-paced nature of retail, think of examples where you've successfully managed multiple tasks or adapted to sudden changes. This will show that you're not only capable of handling pressure but also excited about the dynamic environment at Ryman.