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- Tasks: Support store management and drive sales while providing excellent customer service.
- Company: Join Ryman, a leading retailer with over 130 years of experience.
- Benefits: Competitive pay, generous holiday allowance, and wellness support.
- Other info: Flexible hours, training programmes, and opportunities for career development.
- Why this job: Be part of a dynamic team where your ideas and growth matter.
- Qualifications: Passion for retail, strong communication skills, and a drive to exceed expectations.
The predicted salary is between 10 - 12 £ per hour.
Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Sales Assistant working 10 hours per week.
What will this role involve?
As a Sales Assistant you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.
What will you be responsible for?
- Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers.
- Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention.
- Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business.
- Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling.
- Carry out stock replenishment and when required maintain accuracy of our stock systems.
- Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved.
- Acquire a high level of product knowledge and continue to self-develop that knowledge.
- Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items.
- Ensure compliance with all relevant Health and Safety policies.
What would we like to see in you?
- Passion for the Ryman Brand and our associated companies.
- Passion for exceeding customer expectations.
- Enthusiastic, driven and focused on achieving results.
- Self motivated with an ability to work well independently and as part of a team.
- Confident approach towards maximising sales opportunities.
- Strong communication and team working skills.
- A dedication to learning and developing your own skills.
- Flexibility towards working hours and location.
What will we offer you?
- A passionate, dynamic team where your growth, ideas, and impact matter.
- A competitive pay package.
- Company pension scheme with the option to enhance.
- Generous holiday allowance including an extra wellbeing day that gives you time to recharge.
- Training programme to help you excel in your role.
- Opportunities through our apprenticeship programs to keep building on your skills.
- Access to mental health first aiders, wellness sessions, and support groups.
- Exclusive discounts across all of our brands and through our benefits hub.
- Cycle2Work scheme.
- Long service and recognition awards.
- Colleague referral scheme.
Who are we?
Founded by Henry J Ryman in 1893, Ryman has been the go-to destination for stationery, office supplies, printing, technology, and more for over 130 years. We are part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue, and London Graphic Centre. From our very first store on Great Portland Street, we have grown to over 200 locations and a thriving website and app offering quality products and exceptional service. We believe in supporting our colleagues and equipping them with the tools and knowledge they need to grow, thrive, and have fun whilst doing it. At Ryman, all of our teams from our stores to our warehouse and Retail Support Centre are passionate about retail. We put our customers first and have a common goal to keep them at the heart of everything we do. We are energetic and enthusiastic, delivering results through resilience, innovation, and adaptability. If you are a team player who's ready to make an impact, this could be the perfect role for you.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.
Please note this job description is not exhaustive and you may be required to carry out other duties as and when required.
Sales Assistant in Fife employer: Ryman
Contact Detail:
Ryman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Fife
✨Tip Number 1
Get to know the Ryman brand inside out! Before your interview, spend some time browsing their website and social media. This will not only help you understand their products but also show your genuine interest in the company.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle complaints or upsell products. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Be ready to share your passion for sales! During your interview, highlight any past experiences where you exceeded sales targets or provided exceptional customer service. This will demonstrate your drive and enthusiasm for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show that you’re genuinely interested in the position. Plus, it’s a great way to reiterate your excitement about joining the Ryman team!
We think you need these skills to ace Sales Assistant in Fife
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Ryman brand shine through. We want to see that you’re genuinely excited about the opportunity and ready to represent us as an ambassador.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Sales Assistant. We love seeing candidates who can connect their background to our values and objectives.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ryman
✨Know the Ryman Brand Inside Out
Before your interview, take some time to research Ryman and its history. Understand their values, products, and what makes them unique in the retail space. This knowledge will not only impress the interviewers but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer complaints or gone above and beyond for customers in the past. Being able to demonstrate your commitment to excellent customer service will resonate well with the interviewers, as this is a key part of the Sales Assistant role.
✨Be Ready to Discuss KPIs
Familiarise yourself with common Key Performance Indicators (KPIs) in retail, such as sales targets and customer satisfaction scores. Be prepared to discuss how you would strive to meet or exceed these objectives, showing that you're results-driven and focused on achieving success.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.