At a Glance
- Tasks: Lead a busy kitchen team, ensuring high-quality food and excellent customer service.
- Company: Join a diverse and inclusive team at Ryman, where everyone is valued.
- Benefits: Competitive salary, holiday allowance, free parking, and fantastic training opportunities.
- Other info: Opportunities for career progression and personal development available.
- Why this job: Make a real impact in a vibrant environment while developing your culinary skills.
- Qualifications: 2 years cooking experience and strong leadership skills required.
The predicted salary is between 25000 - 30000 € per year.
As a Canteen Team Leader, you’ll support the day-to-day running of a busy kitchen, working closely with the Catering Manager to deliver high-quality food and excellent customer service. You’ll take a hands‑on approach, leading the team during service, maintaining high standards of cleanliness and food safety, and ensuring smooth and efficient operations.
This is a varied role that requires strong teamwork, organisation, and a proactive mindset, with a focus on creating a positive and welcoming experience for all canteen visitors.
WHAT WILL YOU BE RESPONSIBLE FOR?
- Deliver excellent customer service to all canteen visitors and colleagues, greeting everyone promptly in a polite and professional manner
- Maintain high food quality standards and improve daily food wait times
- Support the Catering Manager with weekly stock ordering within budget, taking full responsibility in their absence
- Deputise for the Catering Manager when required, including rota scheduling, ordering, baking, and covering early starts
- Monitor food costs by minimising waste, controlling expenses, and managing stock rotation and date codes
- Maintain high standards of kitchen cleanliness, including workstations, equipment, service areas, and legal paperwork completion
- Ensure compliance with health and safety, food hygiene regulations, food safety standards, and current allergen laws
- Operate kitchen equipment safely and efficiently
- Restock items as needed throughout shifts
- Handle cash accurately in line with company policy
- Resolve customer queries and complaints promptly and professionally
- Assist with training new and existing colleagues
- Contribute to producing monthly seasonal menus
- Keep up to date with all required company training
WHAT WE WOULD LIKE TO SEE IN YOU
- Minimum 2 years cooking experience
- Experience managing people, with strong leadership, teamwork, and interpersonal communication skills
- Takes pride in maintaining a clean, well-presented workspace
- Highly motivated, proactive, and able to use initiative
- Holds Food Hygiene and Safety Level 2 (or higher) and current Allergen training, ensuring standards are followed at all times
WHAT YOU WILL GET FROM US:
- Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business
- A great Team to work with where you can progress and make a difference at all levels
- Competitive Salary
- Holiday Allowance
- Free Parking
- Subsidised Canteen
- Access to mental health first aiders
- Company Pension scheme
- Apprenticeship scheme to continue your development
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at Work.
Retail Support Centre - Canteen - Crewe employer: Ryman
Ryman is an exceptional employer, offering a vibrant work culture where teamwork and personal growth are at the forefront. As a Canteen Team Leader in Crewe, you will benefit from comprehensive training, competitive salary, and opportunities for career advancement, all while contributing to a welcoming environment that values diversity and inclusivity. With perks like free parking, a subsidised canteen, and access to mental health support, Ryman ensures that every employee feels valued and empowered to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Support Centre - Canteen - Crewe
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Be ready to showcase your leadership skills! Prepare to discuss how you've managed teams or projects before, especially in a busy kitchen environment. We want to see your proactive mindset in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Ryman.
We think you need these skills to ace Retail Support Centre - Canteen - Crewe
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and cooking shine through! Share any experiences that highlight your culinary skills and how you’ve contributed to a positive dining experience.
Highlight Your Leadership Skills:As a Canteen Team Leader, we want to see your leadership chops! Mention any past experiences where you've led a team or managed people, and how you motivated them to deliver great service.
Be Detail-Oriented:Make sure to emphasise your attention to detail, especially when it comes to cleanliness and food safety. We’re looking for someone who takes pride in maintaining high standards, so share examples of how you’ve done this in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ryman
✨Know Your Stuff
Make sure you brush up on your cooking techniques and food safety regulations. Being able to discuss your experience with high-quality food preparation and customer service will show that you're the right fit for the role.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Whether it’s managing shifts or training new staff, demonstrating your leadership abilities will be key to impressing the interviewers.
✨Be Customer-Focused
Think about how you can create a positive experience for customers. Be ready to share how you've handled customer complaints or improved service in previous roles, as this will highlight your commitment to excellent service.
✨Ask Smart Questions
Prepare thoughtful questions about the canteen's operations and team dynamics. This shows your genuine interest in the role and helps you understand how you can contribute to the team’s success.
