At a Glance
- Tasks: Manage Employee Relations cases and guide managers through complex HR matters.
- Company: Join a dynamic retail team that values your growth and ideas.
- Benefits: Competitive pay, generous holiday, wellness support, and exclusive discounts.
- Other info: Collaborative culture with opportunities for professional development and recognition.
- Why this job: Make a real impact in a fast-paced environment while building strong relationships.
- Qualifications: Strong HR experience and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a confident and commercially minded HR professional to join our team, taking ownership of a fast‑paced Employee Relations caseload across a dynamic, multi‑site retail environment. You’ll be the go‑to expert for managers, guiding them through complex ER matters, coaching them to build capability, and driving fair, consistent outcomes across the business. This is a hands‑on role where you’ll balance legal expertise with practical solutions, influence senior stakeholders, and proactively identify trends to shape future HR initiatives. If you thrive on building strong relationships, tackling challenges head‑on, and making a real impact, this is the role for you.
Responsibilities:
- Managing a high‑volume Employee Relations caseload, including disciplinaries, grievances, performance/capability and redundancy cases.
- Acting as the go‑to ER expert, guiding managers through the full process from investigation through to outcome and appeal.
- Resolving workplace issues early through proactive mediation and informal conflict resolution.
- Identifying risk and delivering commercially focused, legally compliant solutions.
- Coaching and empowering managers to confidently handle performance and difficult conversations.
- Influencing and constructively challenging senior stakeholders to ensure fair and consistent outcomes.
- Producing clear, professional and legally robust documentation, including investigation reports and outcome letters.
- Maintaining accurate, detailed case records to ensure a strong audit trail and compliance.
- Keeping up to date with employment law and ensuring policies reflect current best practice.
- Analysing ER trends and data to identify patterns and drive proactive interventions and training.
- Building strong, effective relationships with stakeholders across the business.
- Supporting and developing line manager capability across stores, field teams, and head office functions.
- Leading and contributing to HR initiatives that add value and support business objectives.
- Using absence and attrition data to inform decisions and drive improvements.
- Ensuring employee data and administration are handled accurately and in line with GDPR.
- Championing company values and helping to build a positive, high‑performing culture.
Requirements:
- A confident and credible HR professional, able to build strong relationships across stores, departments, and functions.
- Adaptable and pragmatic, with the confidence to challenge constructively based on sound judgement and employment law.
- Strong HR experience in a fast‑paced, customer‑facing environment (multi‑site retail preferred).
- A natural coach who can support and empower managers to make the right decisions first time.
- Clear and confident communicator, able to provide concise, practical guidance.
- Highly organised with strong attention to detail and the ability to manage competing priorities.
- Hands‑on and proactive, with a “get stuck in” approach.
- Energetic and enthusiastic, while remaining calm, focused, and professional under pressure.
- A collaborative team player who shares knowledge and contributes to a joined‑up HR approach.
- Comfortable influencing and constructively challenging stakeholders at all levels.
- A role model for company values and behaviours.
What We Offer:
- A passionate, dynamic team where your growth, ideas, and impact matter.
- A competitive pay package.
- Company pension scheme with the option to enhance.
- Generous holiday allowance including an extra wellbeing day that gives you time to recharge.
- Training programme to help you excel in your role.
- Opportunities through our apprenticeship programmes to keep building on your skills.
- Access to mental health first aiders, wellness sessions, and support groups.
- Exclusive discounts across all of our brands and through our benefits hub.
- Cycle2Work scheme.
- Long service and recognition awards.
- Colleague referral scheme.
- Company and team social events.
- Free on‑site parking.
- Subsidised canteen.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate differences, encourage everyone to join us, and be themselves at work.
Please note this job description is not exhaustive and you may be required to carry out other duties as and when required.
HR Advisor in Crewe employer: Ryman
At Ryman, we pride ourselves on being an excellent employer, offering a vibrant and supportive work culture where your contributions truly matter. As an HR Advisor in our dynamic retail environment, you'll benefit from a competitive pay package, generous holiday allowance, and extensive training programmes that foster personal and professional growth. Join us to be part of a passionate team that values inclusivity, encourages innovative ideas, and provides unique perks like exclusive discounts and wellness support.
StudySmarter Expert Advice🤫
We think this is how you could land HR Advisor in Crewe
✨Tip Number 1
Network like a pro! Get out there and connect with people in the HR field. Attend industry events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews by practising common HR scenarios. Think about how you’d handle complex ER matters or coach managers through tough conversations. The more you rehearse, the more confident you’ll feel when it’s your turn to shine!
✨Tip Number 3
Show off your knowledge of employment law and best practices during interviews. Be ready to discuss recent trends or changes in legislation. This will demonstrate your expertise and commitment to staying current in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you on board!
We think you need these skills to ace HR Advisor in Crewe
Some tips for your application 🫡
Show Your HR Expertise:Make sure to highlight your HR experience, especially in Employee Relations. We want to see how you've tackled complex cases and supported managers in a fast-paced environment. Use specific examples to demonstrate your skills!
Be Clear and Concise:When writing your application, clarity is key! We appreciate straightforward communication, so keep your language professional yet approachable. Avoid jargon and get straight to the point about your qualifications.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the HR Advisor role. Show us how your experience aligns with our needs and values.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Ryman
✨Know Your Employee Relations Inside Out
Make sure you brush up on your knowledge of employee relations, especially in a retail context. Be prepared to discuss specific cases you've handled and how you approached them. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Coaching Skills
Since this role involves coaching managers, think of examples where you've successfully empowered others. Prepare to share how you’ve guided someone through a difficult conversation or helped them resolve an issue. This will highlight your ability to build relationships and support others.
✨Be Ready to Influence and Challenge
This position requires influencing senior stakeholders, so come equipped with examples of when you've constructively challenged decisions. Think about how you can demonstrate your confidence and sound judgement in these situations, as it’s crucial for the role.
✨Stay Current with Employment Law
Familiarise yourself with the latest employment laws and best practices. Be ready to discuss how you keep your knowledge up to date and how you’ve applied this in previous roles. This will show that you’re proactive and committed to delivering legally compliant solutions.
