At a Glance
- Tasks: Lead a busy kitchen team, ensuring high-quality food and excellent customer service.
- Company: Join a supportive team at Ryman, known for its inclusive culture.
- Benefits: Competitive salary, holiday allowance, free parking, and mental health support.
- Other info: Opportunities for career progression and fantastic training available.
- Why this job: Make a difference in a dynamic environment while developing your leadership skills.
- Qualifications: 2 years cooking experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
As a Canteen Team Leader, you’ll support the day-to-day running of a busy kitchen, working closely with the Catering Manager to deliver high-quality food and excellent customer service. You’ll take a hands-on approach, leading the team during service, maintaining high standards of cleanliness and food safety, and ensuring smooth and efficient operations. This is a varied role that requires strong teamwork, organisation, and a proactive mindset, with a focus on creating a positive and welcoming experience for all canteen visitors.
WHAT WILL YOU BE RESPONSIBLE FOR?
- Deliver excellent customer service to all canteen visitors and colleagues, greeting everyone promptly in a polite and professional manner
- Maintain high food quality standards and improve daily food wait times
- Support the Catering Manager with weekly stock ordering within budget, taking full responsibility in their absence
- Deputise for the Catering Manager when required, including rota scheduling, ordering, baking, and covering early starts
- Monitor food costs by minimising waste, controlling expenses, and managing stock rotation and date codes
- Maintain high standards of kitchen cleanliness, including workstations, equipment, service areas, and legal paperwork completion
- Ensure compliance with health and safety, food hygiene regulations, food safety standards, and current allergen laws
- Operate kitchen equipment safely and efficiently
- Restock items as needed throughout shifts
- Handle cash accurately in line with company policy
- Resolve customer queries and complaints promptly and professionally
- Assist with training new and existing colleagues
- Contribute to producing monthly seasonal menus
- Keep up to date with all required company training
WHAT WE WOULD LIKE TO SEE IN YOU
- Minimum 2 years cooking experience
- Experience managing people, with strong leadership, teamwork, and interpersonal communication skills
- Takes pride in maintaining a clean, well-presented workspace
- Highly motivated, proactive, and able to use initiative
- Holds Food Hygiene and Safety Level 2 (or higher) and current Allergen training, ensuring standards are followed at all times
WHAT YOU WILL GET FROM US
- Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business
- A great Team to work with where you can progress and make a difference at all levels
- Competitive Salary
- Holiday Allowance
- Free Parking
- Subsidised Canteen
- Access to mental health first aiders
- Company Pension scheme
- Apprenticeship scheme to continue your development
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate differences, encourage everyone to join us, and be themselves at work.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
Canteen Team Leader (33 Hours)Retail Support Centre - Canteen - Crewe employer: Ryman
At Ryman, we pride ourselves on being an excellent employer, offering a supportive work culture where teamwork and personal development are at the forefront. As a Canteen Team Leader in Crewe, you'll benefit from fantastic training opportunities, a competitive salary, and a range of perks including free parking and a company pension scheme, all while contributing to a positive environment for your colleagues and canteen visitors alike.
StudySmarter Expert Advice🤫
We think this is how you could land Canteen Team Leader (33 Hours)Retail Support Centre - Canteen - Crewe
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ryman. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ryman
Don't be shy about reaching out to Ryman directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Canteen Team Leader (33 Hours)Retail Support Centre - Canteen - Crewe
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ryman and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ryman
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
