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- Tasks: Lead a busy kitchen team, ensuring high-quality food and excellent customer service.
- Company: Join Ryman, a diverse and inclusive employer with a supportive culture.
- Benefits: Competitive salary, holiday allowance, free parking, and mental health support.
- Other info: Fantastic training and career progression opportunities available.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: 2 years cooking experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
What Will This Role Involve? As a Canteen Team Leader, you’ll support the day‑to‑day running of a busy kitchen, working closely with the Catering Manager to deliver high‑quality food and excellent customer service. You’ll take a hands‑on approach, leading the team during service, maintaining high standards of cleanliness and food safety, and ensuring smooth and efficient operations. This is a varied role that requires strong teamwork, organisation, and a proactive mindset, with a focus on creating a positive and welcoming experience for all canteen visitors.
What Will You Be Responsible For?
- Deliver excellent customer service to all canteen visitors and colleagues, greeting everyone promptly in a polite and professional manner
- Maintain high food quality standards and improve daily food wait times
- Support the Catering Manager with weekly stock ordering within budget, taking full responsibility in their absence
- Deputise for the Catering Manager when required, including rota scheduling, ordering, baking, and covering early starts
- Monitor food costs by minimising waste, controlling expenses, and managing stock rotation and date codes
- Maintain high standards of kitchen cleanliness, including workstations, equipment, service areas, and legal paperwork completion
- Ensure compliance with health and safety, food hygiene regulations, food safety standards, and current allergen laws
- Operate kitchen equipment safely and efficiently
- Restock items as needed throughout shifts
- Handle cash accurately in line with company policy
- Resolve customer queries and complaints promptly and professionally
- Assist with training new and existing colleagues
- Contribute to producing monthly seasonal menus
- Keep up to date with all required company training
What We Would Like To See In You
- Minimum 2 years cooking experience
- Experience managing people, with strong leadership, teamwork, and interpersonal communication skills
- Takes pride in maintaining a clean, well‑presented workspace
- Highly motivated, proactive, and able to use initiative
- Holds Food Hygiene and Safety Level 2 (or higher) and current Allergen training, ensuring standards are followed at all times
What You Will Get From Us
- Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business
- A great team to work with where you can progress and make a difference at all levels
- Competitive salary
- Holiday allowance
- Free parking
- Subsidised canteen
- Access to mental health first aiders
- Company pension scheme
- Apprenticeship scheme to continue your development
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at Work.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
Canteen Team Leader (32.5 Hours) in Crewe employer: Ryman
Contact Detail:
Ryman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Canteen Team Leader (32.5 Hours) in Crewe
✨Tip Number 1
Get to know the company culture! Before your interview, check out Ryman's social media and website. This will help you understand their values and how you can fit in as a Canteen Team Leader.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Be ready to share these stories during your interview to show you're the right fit for the role.
✨Tip Number 3
Prepare some questions! Asking insightful questions about the team dynamics or daily operations shows your interest in the role and helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Ryman!
We think you need these skills to ace Canteen Team Leader (32.5 Hours) in Crewe
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your cooking experience and any leadership roles you've had. We want to see how you've managed teams and maintained high standards in your previous jobs.
Be Personable: Since this role involves a lot of customer interaction, let your personality shine through! Use a friendly tone and share examples of how you've provided excellent customer service in the past.
Keep It Clean and Professional: Just like in the kitchen, your application should be tidy! Make sure your CV and cover letter are well-organised and free from errors. A clean presentation reflects your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ryman
✨Know Your Stuff
Make sure you brush up on your cooking techniques and food safety regulations. Being able to discuss your experience with food hygiene and how you maintain cleanliness in the kitchen will show that you're serious about the role.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you resolved conflicts or motivated your colleagues. This will demonstrate your ability to step in for the Catering Manager when needed.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share specific instances where you went above and beyond to ensure a positive experience for customers. This will highlight your commitment to creating a welcoming atmosphere.
✨Ask Questions
Don’t forget to prepare some questions for them! Inquire about their expectations for the role, team dynamics, or how they handle busy periods. This shows your interest in the position and helps you gauge if it’s the right fit for you.