At a Glance
- Tasks: Support the store team, drive sales, and deliver excellent customer service.
- Company: Join Ryman, a dynamic brand with a focus on growth and inclusivity.
- Benefits: Competitive pay, generous holiday, wellness support, and exclusive discounts.
- Other info: Flexible hours, training opportunities, and a commitment to diversity.
- Why this job: Be part of a passionate team where your ideas and impact truly matter.
- Qualifications: Enthusiasm for sales, strong communication skills, and a passion for learning.
The predicted salary is between 10 - 12 £ per hour.
Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Sales Assistant working 8 hours per week over 2 days Monday to Friday.
What will this role involve?
As a Sales Assistant you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.
What will you be responsible for?
- Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers.
- Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention.
- Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business.
- Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling.
- Carry out stock replenishment and when required maintain accuracy of our stock systems.
- Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved.
- Acquire a high level of product knowledge and continue to self-develop that knowledge.
- Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items.
- Ensure compliance with all relevant Health and Safety policies.
What would we like to see in you?
- Passion for the Ryman Brand and our associated companies.
- Passion for exceeding customer expectations.
- Enthusiastic, driven and focused on achieving results.
- Self-motivated with an ability to work well independently and as part of a team.
- Confident approach towards maximising sales opportunities.
- Strong communication and team working skills.
- A dedication to learning and developing your own skills.
- Flexibility towards working hours and location.
What will we offer you?
- A passionate, dynamic team where your growth, ideas, and impact matter.
- A competitive pay package.
- Company pension scheme with the option to enhance.
- Generous holiday allowance including an extra wellbeing day that gives you time to recharge.
- Training programme to help you excel in your role.
- Opportunities through our apprenticeship programs to keep building on your skills.
- Access to mental health first aiders, wellness sessions, and support groups.
- Exclusive discounts across all of our brands and through our benefits hub.
- Cycle2Work scheme.
- Long service and recognition awards.
- Colleague referral scheme.
Equal Opportunities
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
Sales Assistant in Chester employer: Ryman
Contact Detail:
Ryman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Chester
✨Tip Number 1
Get to know the Ryman brand inside out! Before your interview, do a bit of research on their products and values. This way, you can show off your passion and knowledge, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios, like complaints or upselling. Being able to demonstrate your approach to these situations will show that you're ready to be an ambassador for the brand.
✨Tip Number 3
Network with current employees if you can! Reach out on LinkedIn or through mutual connections. They can give you insider tips on what it’s like to work there and what the management team values in a Sales Assistant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and eager to contribute to the Ryman success story.
We think you need these skills to ace Sales Assistant in Chester
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the Ryman brand shine through in your application. We want to see how much you care about our products and services, so don’t hold back on sharing your excitement!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We love seeing how you can contribute to our team, so align your strengths with what we’re looking for in a Sales Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the good stuff about why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ryman
✨Know the Ryman Brand Inside Out
Before your interview, take some time to research Ryman and its values. Understand their products, services, and what makes them unique. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer complaints or gone above and beyond for a customer. Highlighting your ability to maintain high customer service standards will resonate well with the interviewers.
✨Demonstrate Your Sales Savvy
Think of ways you've previously maximised sales opportunities, whether through upselling or promoting products. Be ready to discuss how you can apply these strategies at Ryman to help achieve KPIs and drive turnover.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the company culture. This shows that you're engaged and serious about the position, plus it gives you a chance to see if Ryman is the right fit for you.