At a Glance
- Tasks: Lead a busy kitchen team, ensuring high-quality food and excellent customer service.
- Company: Join Ryman, a well-established brand with over 130 years of experience in retail.
- Benefits: Enjoy competitive salary, holiday allowance, free parking, and mental health support.
- Other info: Opportunities for career progression and fantastic training available.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: 2 years cooking experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
As a Canteen Team Leader, you’ll support the day‑to‑day running of a busy kitchen, working closely with the Catering Manager to deliver high‑quality food and excellent customer service. You’ll take a hands‑on approach, leading the team during service, maintaining high standards of cleanliness and food safety, and ensuring smooth and efficient operations. This is a varied role that requires strong teamwork, organisation, and a proactive mindset, with a focus on creating a positive and welcoming experience for all canteen visitors.
Responsibilities:
- Deliver excellent customer service to all canteen visitors and colleagues, greeting everyone promptly in a polite and professional manner.
- Maintain high food quality standards and improve daily food wait times.
- Support the Catering Manager with weekly stock ordering within budget, taking full responsibility in their absence.
- Deputise for the Catering Manager when required, including rota scheduling, ordering, baking, and covering early starts.
- Monitor food costs by minimising waste, controlling expenses, and managing stock rotation and date codes.
- Maintain high standards of kitchen cleanliness, including workstations, equipment, service areas, and legal paperwork completion.
- Ensure compliance with health and safety, food hygiene regulations, food safety standards, and current allergen laws.
- Operate kitchen equipment safely and efficiently.
- Restock items as needed throughout shifts.
- Handle cash accurately in line with company policy.
- Resolve customer queries and complaints promptly and professionally.
- Assist with training new and existing colleagues.
- Contribute to producing monthly seasonal menus.
- Keep up to date with all required company training.
Requirements:
- Minimum 2 years cooking experience.
- Experience managing people, with strong leadership, teamwork, and interpersonal communication skills.
- Takes pride in maintaining a clean, well‑presented workspace.
- Highly motivated, proactive, and able to use initiative.
- Holds Food Hygiene and Safety Level 2 (or higher) and current Allergen training, ensuring standards are followed at all times.
Benefits:
- Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role.
- A great Team to work with where you can progress and make a difference at all levels.
- Competitive Salary.
- Holiday Allowance.
- Free Parking.
- Subsidised Canteen.
- Access to mental health first aiders.
- Company Pension scheme.
- Apprenticeship scheme to continue your development.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate differences, encourage everyone to join us, and be themselves at work.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
Canteen Team Leader (33 Hours) employer: Ryman
Ryman is an exceptional employer that prioritises the growth and well-being of its employees, offering fantastic training and development opportunities for those looking to advance their careers. With a supportive team culture, competitive salary, and benefits such as a subsidised canteen and access to mental health first aiders, working as a Canteen Team Leader here means being part of a vibrant community dedicated to delivering excellent service while having fun. Join us in a role where your contributions truly make a difference in creating a welcoming environment for all canteen visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Canteen Team Leader (33 Hours)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Ryman's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Canteen Team Leader, you'll be interacting with visitors all day. Think of examples from your past experiences where you’ve gone above and beyond for customers, and be ready to share those stories during your chat.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've managed teams before. Highlight any specific challenges you faced and how you motivated your team to deliver great results, especially in a busy kitchen environment.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows you’re engaged and serious about making a positive impact at Ryman. And remember, apply through our website for the best chance!
We think you need these skills to ace Canteen Team Leader (33 Hours)
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us see your love for food and cooking shine through! Share any experiences that highlight your culinary skills and how you’ve contributed to a positive dining experience.
Highlight Your Leadership Skills:As a Canteen Team Leader, you'll be guiding a team. Make sure to mention any previous leadership roles or experiences where you’ve successfully managed a team, even if it was in a different setting.
Be Specific About Your Experience:We want to know about your cooking experience and any relevant qualifications. Don’t just say you have two years of cooking experience; tell us what you cooked, where you worked, and any special dishes you’re proud of!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ryman
✨Know Your Kitchen Basics
Brush up on your cooking techniques and food safety regulations. Be ready to discuss your experience in maintaining high food quality standards and how you handle kitchen cleanliness. This shows you're not just a leader but also someone who knows their way around the kitchen.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your ability to motivate others, resolve conflicts, and ensure smooth operations during busy service times. This will demonstrate that you can step up when needed and support the Catering Manager effectively.
✨Customer Service is Key
Think of specific instances where you've delivered excellent customer service or resolved complaints. Being able to articulate these experiences will show that you understand the importance of creating a positive experience for canteen visitors and colleagues alike.
✨Be Proactive and Organised
Prepare to discuss how you manage stock ordering and minimise waste. Share your strategies for keeping everything running smoothly, especially during peak times. This proactive mindset is crucial for the role and will set you apart from other candidates.
