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- Tasks: Lead a busy kitchen team, ensuring high-quality food and excellent customer service.
- Company: Join a diverse and inclusive team at Ryman, where everyone is valued.
- Benefits: Competitive salary, holiday allowance, free parking, and mental health support.
- Other info: Great training opportunities and potential for career progression.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: 2 years cooking experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
What Will This Role Involve? As a Canteen Team Leader, you’ll support the day‑to‑day running of a busy kitchen, working closely with the Catering Manager to deliver high‑quality food and excellent customer service. You’ll take a hands‑on approach, leading the team during service, maintaining high standards of cleanliness and food safety, and ensuring smooth and efficient operations. This is a varied role that requires strong teamwork, organisation, and a proactive mindset, with a focus on creating a positive and welcoming experience for all canteen visitors.
What Will You Be Responsible For?
- Deliver excellent customer service to all canteen visitors and colleagues, greeting everyone promptly in a polite and professional manner
- Maintain high food quality standards and improve daily food wait times
- Support the Catering Manager with weekly stock ordering within budget, taking full responsibility in their absence
- Deputise for the Catering Manager when required, including rota scheduling, ordering, baking, and covering early starts
- Monitor food costs by minimising waste, controlling expenses, and managing stock rotation and date codes
- Maintain high standards of kitchen cleanliness, including workstations, equipment, service areas, and legal paperwork completion
- Ensure compliance with health and safety, food hygiene regulations, food safety standards, and current allergen laws
- Operate kitchen equipment safely and efficiently
- Restock items as needed throughout shifts
- Handle cash accurately in line with company policy
- Resolve customer queries and complaints promptly and professionally
- Assist with training new and existing colleagues
- Contribute to producing monthly seasonal menus
- Keep up to date with all required company training
What We Would Like To See In You
- Minimum 2 years cooking experience
- Experience managing people, with strong leadership, teamwork, and interpersonal communication skills
- Takes pride in maintaining a clean, well‑presented workspace
- Highly motivated, proactive, and able to use initiative
- Holds Food Hygiene and Safety Level 2 (or higher) and current Allergen training, ensuring standards are followed at all times
What You Will Get From Us
- Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business
- A great team to work with where you can progress and make a difference at all levels
- Competitive salary
- Holiday allowance
- Free parking
- Subsidised canteen
- Access to mental health first aiders
- Company pension scheme
- Apprenticeship scheme to continue your development
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at Work.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
Canteen Team Leader (32.5 Hours) employer: Ryman
Contact Detail:
Ryman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Canteen Team Leader (32.5 Hours)
✨Tip Number 1
Get to know the team! Before your interview, try to connect with current employees on social media or through networking events. This will give you insights into the company culture and help you tailor your approach.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've successfully led a team in the past. Highlight your ability to motivate others and maintain high standards, just like you'll need to do as a Canteen Team Leader.
✨Tip Number 3
Be proactive! If you have ideas for improving customer service or food quality, don’t hesitate to share them during your interview. This shows that you're already thinking about how to make a positive impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission of creating a welcoming environment.
We think you need these skills to ace Canteen Team Leader (32.5 Hours)
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and cooking shine through! Share any experiences that highlight your culinary skills and how you’ve contributed to a positive dining experience.
Highlight Your Leadership Skills: As a Canteen Team Leader, you'll be guiding a team, so make sure to showcase your leadership experience. Talk about times you've led a team or managed people, and how you kept everyone motivated and on track.
Be Detail-Oriented: We value cleanliness and safety in our kitchens, so mention your attention to detail when it comes to food hygiene and safety standards. Include any relevant certifications you have, like Food Hygiene Level 2.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Ryman
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Canteen Team Leader. Familiarise yourself with the key tasks like maintaining food quality, managing stock, and ensuring cleanliness. This will help you demonstrate your knowledge and show that you're ready to take on the role.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your previous experience in managing people. Think of specific examples where you've successfully led a team, resolved conflicts, or improved service. This will highlight your leadership abilities and how you can contribute to a positive team environment.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so come armed with examples of how you've delivered exceptional service in the past. Be ready to talk about how you handle complaints and ensure a welcoming atmosphere for all visitors. This will show that you understand the importance of customer satisfaction.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.