Store Supervisor

Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Supervisor working 25 hours per week.WHAT WILL THIS ROLE INVOLE? As a Store Supervisor you will be responsible for supporting the store management team, you\’ll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.WHAT WILL YOU BE RESPONSIBLE FOR? Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customersContribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer serviceDrive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, Assist with the training of colleagues, utilising available tools to maximise the performance of the teamEnsure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and proceduresPromote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achievedIn the absence of the Store / Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures. Motivate all colleagues to drive sales and to achieve required KPIs. Liaise with the Retail Support Centre should any issues need to be reported. Support with any weekly time sheets.WHAT WOULD WE LIKE TO SEE IN YOU? Passion for the Ryman Brand and our associated companiesPassion for exceeding customer expectationsEnthusiastic, driven and focused on achieving resultsSelf motivated with an ability to work well independently and as part of a teamConfident approach towards maximising sales opportunitiesAbility to handle multiple tasks and challenges whilst meeting deadlinesAbility to adapt to change, every day is different and the pace is fastWillingness to \”roll up your sleeves\” and get stuck inCommercial awareness with a confident approach towards maximising sales and proactively seeking opportunitiesAbility to problem solve and propose effective solutionsStrong communication and collaboration skillsA dedication to learning and developing your own skills and those of your teamFlexibility towards working hours and locationWHAT WILL WE OFFER YOU? A passionate, dynamic team where your growth, ideas, and impact matterA competitive pay packageCompany pension scheme with the option to enhanceGenerous holiday allowance including an extra wellbeing day that gives you time to rechargeTraining programme to help you excel in your roleOpportunities through our apprenticeship programs to keep building on your skillsAccess to mental health first aiders, wellness sessions, and support groupsExclusive discounts across all of our brands and through our benefits hubCycle2Work schemeLong service and recognition awardsColleague referral schemeWHO ARE WE? Founded by Henry J Ryman in 1893, Ryman has been the go-to destination for stationery, office supplies, printing, technology, and more for over 130 years. We are part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue, and London Graphic Centre.From our very first store on Great Portland Street, we have grown to over 200 locations and a thriving website and app offering quality products and exceptional service. We believe in supporting our colleagues and equipping them with the tools and knowledge they need to grow, thrive, and have fun whilst doing it.At Ryman, all of our teams from our stores to our warehouse and Retail Support Centre are passionate about retail. We put our customers first and have a common goal to keep them at the heart of everything we do. We are energetic and enthusiastic, delivering results through resilience, innovation, and adaptability. If you are a team player who\’s ready to make an impact, this could be the perfect role for you.Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.

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