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- Tasks: Support store management and drive sales while providing excellent customer service.
- Company: Join Ryman, a leading stationery retailer with over 130 years of experience.
- Benefits: Competitive pay, generous holiday allowance, and exclusive discounts.
- Why this job: Be part of a dynamic team where your ideas and growth matter.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Flexible hours, training programmes, and opportunities for personal development.
The predicted salary is between 10 - 12 £ per hour.
Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Sales Assistant working 4 hours per week.
WHAT WILL THIS ROLE INVOLVE?
As a Sales Assistant you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.
WHAT WILL YOU BE RESPONSIBLE FOR?
- Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers.
- Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention.
- Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business.
- Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling.
- Carry out stock replenishment and when required maintain accuracy of our stock systems.
- Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved.
- Acquire a high level of product knowledge and continue to self-develop that knowledge.
- Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items.
- Ensure compliance with all relevant Health and Safety policies.
WHAT WOULD WE LIKE TO SEE IN YOU?
- Passion for the Ryman Brand and our associated companies.
- Passion for exceeding customer expectations.
- Enthusiastic, driven and focused on achieving results.
- Self motivated with an ability to work well independently and as part of a team.
- Confident approach towards maximising sales opportunities.
- Strong communication and team working skills.
- A dedication to learning and developing your own skills.
- Flexibility towards working hours and location.
WHAT WILL WE OFFER YOU?
- A passionate, dynamic team where your growth, ideas, and impact matter.
- A competitive pay package.
- Company pension scheme with the option to enhance.
- Generous holiday allowance including an extra wellbeing day that gives you time to recharge.
- Training programme to help you excel in your role.
- Opportunities through our apprenticeship programs to keep building on your skills.
- Access to mental health first aiders, wellness sessions, and support groups.
- Exclusive discounts across all of our brands and through our benefits hub.
- Cycle2Work scheme.
- Long service and recognition awards.
- Colleague referral scheme.
WHO ARE WE?
Founded by Henry J Ryman in 1893, Ryman has been the go-to destination for stationery, office supplies, printing, technology, and more for over 130 years. We are part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue, and London Graphic Centre. From our very first store on Great Portland Street, we have grown to over 200 locations and a thriving website and app offering quality products and exceptional service. We believe in supporting our colleagues and equipping them with the tools and knowledge they need to grow, thrive, and have fun whilst doing it. At Ryman, all of our teams from our stores to our warehouse and Retail Support Centre are passionate about retail. We put our customers first and have a common goal to keep them at the heart of everything we do. We are energetic and enthusiastic, delivering results through resilience, innovation, and adaptability. If you are a team player who's ready to make an impact, this could be the perfect role for you.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.
Sales Assistant in Stafford employer: Ryman Ltd
Contact Detail:
Ryman Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Stafford
✨Tip Number 1
Get to know the Ryman brand inside out! Before your interview, dive into their history, values, and products. This will not only impress the hiring team but also help you connect with customers as a true ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle complaints or upsell products. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Employers love candidates who are genuinely excited about the role and the company, so let that passion come across in your conversations.
✨Tip Number 4
Be ready to discuss your flexibility! Ryman values adaptability, so be prepared to talk about how you can adjust to different working hours and tasks. This shows you're a team player who's ready to jump in wherever needed.
We think you need these skills to ace Sales Assistant in Stafford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Ryman brand shine through. We want to see how much you care about customer service and exceeding expectations!
Be Specific: Use specific examples from your past experiences that demonstrate your skills in sales and customer service. We love seeing how you've handled challenges and driven results in previous roles.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight relevant skills and experiences that align with the responsibilities mentioned in the job description. We appreciate when candidates take the time to connect their background to our needs.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Ryman Ltd
✨Know Your Ryman Brand
Before the interview, dive deep into understanding the Ryman brand and its values. Familiarise yourself with their products and services, and think about how you can embody their ethos as a Sales Assistant. This will show your passion and commitment to the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer complaints or gone above and beyond for customers in the past. Highlighting your ability to engage with customers enthusiastically and resolve issues will demonstrate that you're ready to be an ambassador for the brand.
✨Be Ready to Discuss KPIs
Understand what KPIs are relevant to the Sales Assistant role and come prepared to discuss how you would strive to exceed them. Think of specific strategies you could implement to drive turnover and revenue, showing that you're results-driven and focused on achieving goals.
✨Demonstrate Your Team Spirit
Ryman values teamwork, so be ready to share experiences where you've successfully collaborated with others. Emphasise your flexibility and willingness to support your colleagues, which will highlight your ability to work well both independently and as part of a team.