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- Tasks: Support store management and drive sales while providing excellent customer service.
- Company: Join Ryman, a leading stationery retailer with over 130 years of experience.
- Benefits: Competitive pay, generous holiday allowance, and wellness support.
- Why this job: Be part of a dynamic team where your ideas and growth matter.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Flexible hours, training programmes, and opportunities for career development.
The predicted salary is between 12 - 12 £ per hour.
Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Weekend Sales Assistant working 5.5 hours per week.
WHAT WILL THIS ROLE INVOLVE?
As a Sales Assistant you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.
WHAT WILL YOU BE RESPONSIBLE FOR?
- Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers.
- Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention.
- Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business.
- Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling.
- Carry out stock replenishment and when required maintain accuracy of our stock systems.
- Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved.
- Acquire a high level of product knowledge and continue to self-develop that knowledge.
- Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items.
- Ensure compliance with all relevant Health and Safety policies.
WHAT WOULD WE LIKE TO SEE IN YOU?
- Passion for the Ryman Brand and our associated companies.
- Passion for exceeding customer expectations.
- Enthusiastic, driven and focused on achieving results.
- Self motivated with an ability to work well independently and as part of a team.
- Confident approach towards maximising sales opportunities.
- Strong communication and team working skills.
- A dedication to learning and developing your own skills.
- Flexibility towards working hours and location.
WHAT WILL WE OFFER YOU?
- A passionate, dynamic team where your growth, ideas, and impact matter.
- A competitive pay package.
- Company pension scheme with the option to enhance.
- Generous holiday allowance including an extra wellbeing day that gives you time to recharge.
- Training programme to help you excel in your role.
- Opportunities through our apprenticeship programs to keep building on your skills.
- Access to mental health first aiders, wellness sessions, and support groups.
- Exclusive discounts across all of our brands and through our benefits hub.
- Cycle2Work scheme.
- Long service and recognition awards.
- Colleague referral scheme.
WHO ARE WE?
Founded by Henry J Ryman in 1893, Ryman has been the go-to destination for stationery, office supplies, printing, technology, and more for over 130 years. We are part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue, and London Graphic Centre. From our very first store on Great Portland Street, we have grown to over 200 locations and a thriving website and app offering quality products and exceptional service. We believe in supporting our colleagues and equipping them with the tools and knowledge they need to grow, thrive, and have fun whilst doing it. At Ryman, all of our teams from our stores to our warehouse and Retail Support Centre are passionate about retail. We put our customers first and have a common goal to keep them at the heart of everything we do. We are energetic and enthusiastic, delivering results through resilience, innovation, and adaptability. If you are a team player who's ready to make an impact, this could be the perfect role for you.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.
Sales Assistant in Edinburgh employer: Ryman Ltd
Contact Detail:
Ryman Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Edinburgh
✨Tip Number 1
Get to know the Ryman brand inside out! Familiarise yourself with their products and values so you can confidently chat with customers. This will show your passion and help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios, like complaints or upselling. Role-playing with a friend can help you feel more prepared and confident when it counts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Be ready to showcase your enthusiasm! During interviews, let your passion for retail and helping customers shine through. Share examples of how you've gone above and beyond in previous roles to impress the hiring team.
We think you need these skills to ace Sales Assistant in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Ryman brand shine through. We want to see that you’re genuinely excited about the role and ready to represent us with pride!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities of a Sales Assistant. We love seeing candidates who take the time to connect their background to what we do.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get to know you better without sifting through too much fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ryman Ltd
✨Know Your Ryman Brand
Before the interview, dive deep into understanding the Ryman brand and its values. Familiarise yourself with their products and services, and think about how you can embody their ethos as a Sales Assistant. This will show your passion and commitment to the role.
✨Customer Service Scenarios
Prepare for potential customer service scenarios that may come up during the interview. Think of examples where you've successfully handled complaints or gone above and beyond for a customer. This will demonstrate your ability to manage customer expectations and retain their loyalty.
✨Show Enthusiasm for Sales
Express your enthusiasm for sales and exceeding targets. Be ready to discuss how you’ve previously achieved KPIs or contributed to sales growth. Highlighting your drive and results-oriented mindset will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.