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For Companies At a Glance
- Tasks: Support daily office operations and enhance workplace culture in a friendly environment.
- Company: Join Ryman Healthcare, a leader in retirement living and aged care with 49 villages across NZ and Australia.
- Benefits: Enjoy flexible working arrangements, professional development, discounts, and free gym membership.
- Why this job: Make a meaningful impact while working in a supportive team that values kindness and excellence.
- Qualifications: Experience in office coordination, strong communication skills, and a passion for customer service required.
- Other info: Embrace diversity and individuality in a welcoming workplace; apply early as interviews may occur before the closing date.
The predicted salary is between 30000 - 42000 £ per year.
Are you organised & passionate about providing excellent customer service? Join our Christchurch team & contribute to a welcoming and professional office environment!
About Ryman Healthcare
At Ryman, we believe the measure of a full life is one that gets richer with age. Ryman Healthcare is a leader in retirement living and aged care. Our driving purpose is to enhance freedom, connection and well-being for people as we grow older. We own and operate 49 villages in New Zealand and Australia and we employ approximately 7,700 team members across a range of different sectors. Additionally, we are proud to be the first healthcare company in New Zealand and Australia to receive the Wellbeing Tick.
What will you do?
We’re looking for a friendly, approachable, and proactive Assistant Office Manager to join our team at Ryman Healthcare. This is a full-time, Christchurch-based role that supports the Office Manager and acts as second-in-command (2IC) across our New Zealand offices, with occasional support for our Australia office as required. As Assistant Office Manager, you’ll play a key part in ensuring the smooth running of daily operations, from visitor experience to systems and office services. You’ll also help lead the way in improving how we work, championing operational efficiency and supporting a positive workplace culture.
Other key responsibilities include:
- Answering reception phone calls and directing inquiries professionally.
- Welcoming and assisting office visitors and contractors.
- Coordinating office supply procurement.
- Administering office booking systems.
- Supporting onboarding of new office team members, including induction and system setup.
- Maintaining regular communication with office team members and share updates through our internal platforms.
- Assisting with the development and review of office management policies.
- Championing internal process improvements and assist with the transition of operational changes across the business.
What’s in it for you?
If you are the sort of person who loves working with a team of people who work to a clear purpose, you’ll love this role! A career at Ryman offers:
- Ongoing support for professional development and career progression opportunities.
- Additional wellbeing leave and flexible working arrangements.
- Access to over 60 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail.
- Social club events, furry Fridays (bring your dog to work), free yoga and fitness classes.
- Free gym membership for onsite gym.
- Convenient Ryman owned onsite café (Pioneers Café) with affordable coffee and delicious food options.
Who are you?
- You have proven experience in office coordination or business support within a large organisation.
- You present yourself in a confident, professional, and approachable manner.
- You are passionate about delivering exceptional customer service and results.
- You value people and kindness, and are passionate about improving the lives of others.
- You strive for excellence and look for ways to exceed expectations. You can deliver with confidence in a fast-paced environment.
- You believe in the value of strong, positive, trusting teams who work together as one.
- You are resilient and can demonstrate composure under pressure.
- You value communication that is clear, effective, and powerful.
If you are interested in joining an organisation with a clear purpose and a commitment to excellence, we would love to hear from you!
At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.
Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.
Assistant Office Manager employer: Ryman Healthcare
Contact Detail:
Ryman Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Office Manager
✨Tip Number 1
Familiarise yourself with Ryman Healthcare's values and mission. Understanding their commitment to enhancing freedom, connection, and well-being for older people will help you align your responses during interviews and demonstrate your passion for their purpose.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed office operations in the past. Be ready to discuss specific situations where you improved efficiency or enhanced customer service, as these are key aspects of the Assistant Office Manager role.
✨Tip Number 3
Network with current or former employees of Ryman Healthcare if possible. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when tailoring your approach during the interview process.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. Inquiring about team dynamics, operational challenges, or opportunities for professional development shows your genuine interest in the role and helps you assess if Ryman is the right fit for you.
We think you need these skills to ace Assistant Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office coordination or business support. Emphasise your customer service skills and any previous roles where you demonstrated a proactive approach.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific examples of how you've contributed to a positive workplace culture in past roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, resilience, and the ability to work under pressure. Use concrete examples to illustrate these skills.
Show Enthusiasm for Ryman Healthcare: Express your alignment with Ryman's values and mission in your application. Demonstrating an understanding of their commitment to enhancing freedom and well-being for older people can set you apart from other candidates.
How to prepare for a job interview at Ryman Healthcare
✨Show Your Organisational Skills
As an Assistant Office Manager, you'll need to demonstrate your ability to stay organised. Bring examples of how you've successfully managed multiple tasks or projects in the past, and be ready to discuss your methods for prioritising work.
✨Emphasise Customer Service Experience
Ryman Healthcare values exceptional customer service. Be prepared to share specific instances where you went above and beyond for a customer or colleague, highlighting your friendly and approachable nature.
✨Demonstrate Team Spirit
This role requires collaboration with various team members. Talk about your experiences working in teams, how you contribute to a positive workplace culture, and any initiatives you've taken to improve team dynamics.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and resilience under pressure. Think of scenarios where you had to handle difficult situations or adapt to changes, and explain how you managed them effectively.