Travel Adviser in Westbury

Do you love helping people, building positive workplace cultures and supporting managers to get the best from their teams? Our People Team has received industry recognition for its work in employee engagement, internal communications and championing women in automotive. We're now looking for a passionate and proactive People Team Advisor to join our award-winning team. This is a fantastic opportunity for an experienced HR professional who enjoys employee relations, thrives on building relationships, and wants to play a key role in supporting a growing and ambitious business.

As a People Team Advisor, you will be a trusted partner to managers and team members across the business, providing professional, pragmatic and commercially focused advice on all aspects of employee relations and people processes. You'll handle a variety of employee relations cases, support the delivery of our People Strategy and contribute to initiatives that strengthen employee engagement, wellbeing, communication and organisational culture.

As a People Team Advisor, you will help ensure managers have the support they need to lead effectively, employees receive fair and consistent treatment, and the business continues to maintain the positive culture that has earned external recognition and Great Place to Work certification.

• Support the Head of People with employee relations tasks and manage a range of employee relations casework.
• Support managers throughout people processes, ensuring compliance with company policies, employment legislation and best practice.
• Prepare employee relations documentation, including letters, meeting invitations, outcome letters and reports.
• Attend employee relations meetings as People Team representative and provide guidance to managers within area of expertise.
• Ensure all employee relations cases are accurately recorded and maintained in accordance with GDPR requirements.
• Escalate complex or high-risk matters to the Head of People and Director of People & Communications as appropriate.
• Maintain up-to-date knowledge of employment law and HR best practice.
• Own the matrix of people related policies, ensuring current information is included and managing the review timelines.
• Support the review and continuous improvement of People Team policies, procedures and templates.
• Contribute to wider People Team projects and initiatives which support employee engagement, wellbeing, retention and performance.

You enjoy supporting others and helping managers and team members achieve positive outcomes. You are committed to continuous professional development and learning. You are confident using HR systems, Microsoft Office applications and case management processes. You possess previous experience in an HR Advisor, People Advisor or Employee Relations-focused role. You have good working knowledge of UK employment law and HR best practice. You have experience supporting employee relations casework. You value diversity and contribute to an inclusive working environment.

Our business has gone from strength to strength in recent years, with significant investment in site renovations nationwide and exciting expansions, including the launch of a brand-new Mercedes-Benz Passenger Car Aftersales facility in 2024 and running four new vehicle maintenance units in 2025. Our commitment to excellence has earned us multiple industry and network awards, and in 2025, we were proud to be named Employer of the Year at the prestigious Motor Trader Awards. We’re officially a Great Place to Work™ (four years running) and our company culture truly reflects our core values.