Rygor Group is seeking a customer service-focused Second Line Service Desk Analyst to join our IT team. You will provide day-to-day first- and second-line technical support across the business, helping resolve incidents and service requests while developing the Service Desk's cloud capability.
The role emphasizes Microsoft 365 troubleshooting, Entra ID, Intune devices, and IT security controls, with responsibilities spanning logging, prioritising and documenting resolutions to improve first-time
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Cloud-Focused Service Desk Analyst — Second Line in Westbury employer: Rygor Group
Rygor is an exceptional employer located in Westbury, Wiltshire, offering a supportive and collaborative work culture that prioritises employee development and wellbeing. With competitive benefits including a day off for your birthday, enhanced maternity and paternity pay, and access to wellness programmes, Rygor fosters a positive environment where team members can thrive and grow. As an award-winning workplace, we are committed to recognising and rewarding our employees, making it a truly fulfilling place to build your career.
