VMU Manager

Monday to Friday, 45 hours per week 07:00 – 16:30. Flexibility required. If you are looking to work with the UK's largest Mercedes-Benz commercial vehicle dealership, who has been announced as a Great Place to Work for four years running, look no further! At Rygor Service Solutions, part of the Rygor Group, we are looking for an experienced and dedicated VMU Manager, who leads by example and inspires the team around them. We are looking for a great team member who will create a good working atmosphere, enthuse and motivate their team.

Your role is key to business success. Not only do you spend at least 60% of your time managing and guiding your team, but you also have the responsibility to ensure your department achieves. Your role is all about brilliant communication, a positive outlook and inspiring those around you.

Day to day, you will be:

• To plan and control your workforce resource availability to meet your customer’s fleet demands.
• To manage and control labour costs, including any use of third parties.
• To comply with safety audits and manage working code of practice for contractors.
• Ensuring planning for facilities, bays, machines, tools, diagnosis installations, etc. are carried out correctly, optimal design of workplaces and processes.
• Preparing planning and calculations for investments in workshops, facilities and HR, together with the Rygor management.
• Regularly review prices for workshop services and after prior agreement with Rygor management, adapt them to suit the market.
• Measure and report on daily workshop performance around retail sales, warranty and internal contract.
• WIP management and cash control.
• Employing new staff and carrying out effective induction.
• Managing, coaching and motivating employees, ensuring retention of high-quality team members.
• Defining target agreements with employees and reviewing the level of target achievement.

Skills & Behaviours Required for this Role:

• Qualifications - You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in Vehicle Repair and maintenance. Also, previous experience in a similar role and industry is preferred.
• Resilience - A resilient person is someone who has strong coping skills and can draw on these when life presents challenges.
• Communication - It sounds simple, but communication is at the heart of this role. You need to love being the first point of contact for those in your team and inspiring them through engaging and motivating communication.
• Motivation - To ensure personal and team success, being motivated is essential and is a key part of your role and it is part of being a brilliant team player and inspiring others.
• Time Management - Ability to prioritize and complete tasks within timeframes to meet customer demands and maintain workshop efficiency.

We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.

If you need support with your job application, we encourage you to explore our new Career Hub—a free resource designed to help you reach your career goals. The Career Hub offers valuable guidance on crafting standout applications, excelling in interviews, and providing support for those re-entering the workforce.

Research shows that some people are less likely to apply for a role unless they are 100% qualified. As long as you are experienced for the role and hold the necessary qualifications, we encourage you to apply, even if you don’t feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth. If this role excites you, start a conversation with us!

At Rygor, we're committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are an award-winning community of professionals from all walks of life, and we believe our unique qualities should be celebrated. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.

If you need to make reasonable adjustments to our process, please let us know so we can talk about how we can best support you and make the adjustments that may be needed.

At Rygor, all members of staff are entitled to be treated with dignity and respect in our place of work. This means freedom from sexual harassment, feeling safe and supported, and having access to redress if such behaviour does arise. We deplore all forms of sexual harassment and seek to ensure that the working environment is safe and supportive to all those who work for us.