Passenger Car Technician (Mercedes-Benz)

Passenger Car Technician (Mercedes-Benz)

Basic £41,600 + overtime and bonus opportunities

We are looking for an experienced and qualified car and/or van technician to join our brilliant team at our new Mercedes-Benz aftersales dealership in Heathorw. As a technician, your role will be to keep our customers’ vehicles on the road, via quality, safe and compliant maintenance. The right candidate will be able to deliver an exceptional service and to the highest quality.

Being part of our team is about being experts in what we do. We are committed to investing in your career and skill set, so when you join our technical team, you will benefit from an annual appraisal and comprehensive, ongoing training

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Role Level on the Rygor Career Journey Map: C1, Individual Contributor

Rygor is an official UK Best Workplace for Development , and we are committed to helping you achieve your goals, which is why we have a career journey map to help you understand your potential routes of development. As an individual contributor, you carry out your role to the highest standards, living and breathing our company values of being Rewarding, Reliable and Respectful. You take pride in your work and collaborate with others to ensure the job gets done.

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Day to day, you will be:

• Performing major and minor repairs to Mercedes-Benz vans
• Performing regular inspection and general preventive maintenance services
• Maintaining inventory in the workshop and cleanliness from oil spills and dust
• Working with repair teams to help diagnose and plan repairs for the vehicles.
• Maintaining records of vehicles that have been repaired, using all appropriate modules of Keyloop/Kerridge
• Completing relevant documentation and paperwork as required and providing warranty claims or escalating them to higher management.
• Carry out wheel alignment and tyre fitting.
• Complete customer documentation while working to agreed time scales.

Skills & Behaviours Required for this Role:

• Qualification -You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in PC/LCV Vehicle Repair and maintenance, plus, will have experience in carrying out diagnostic and service repairs. What's more, you will need the ability to identify worn and faulty components in accordance with the DVSA Standards and have a current, full UK driving license for the relevant vehicle classes.
• Resilience - A resilient person is someone who has strong coping skills and can draw on these when life presents challenges.
• Motivation - To ensure personal and team success, being motivated is essential and is a key part of your role and it is part of being a brilliant team player.
• Attention to Detail-Precision in diagnosing issues and conducting repairs to ensure vehicles meet safety and performance standards.
• Time Management-Ability to prioritize and complete tasks within timeframes to meet customer demands and maintain workshop efficiency.

We're looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals. You can read more about our values and the behaviours on our website.

Rewarding

• Overtime opportunities
• A day off for your Birthday
• 20 days of annual leave per year plus Bank Holidays
• Recipients of the Bronze Award under the Armed Forces Covenant.
• Access to 100s of employee perks on Perkbox
• Auto-enrolment pension
• Enhanced Maternity and Paternity pay policies
• Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion)
• Mental Health First Aiders
• Reward and recognition programmes, including our annualRygor Group Awards
• Annual appraisals programme and progression opportunities
• Manufacturer training and access to our in-house training hub
• Long service recognition

We are an award-winning multi-franchise Dealer group, with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors.

Our business has developed and gone from strength to strength in recent years. We have invested in extensive renovations of our sites across the country and continue to open new sites too; including a brand-new branch in Reading, which opened in January 2023 and a new Mercedes-Benz passenger car site, which opened in Heathrow in the Spring of 2024.

We have multiple industry and network awards under our belt and provide exceptional customer service. What’s more, we are officially a Great Place to Work on the run, meaning we really do have a great company culture which embodies our values of Rewarding, Reliable and Respectful.

• We shortlist CVs online, so make sure to include information about yourself that makes you stand out.
• You may received a short screening call with our hiring manager or a member of our people team.
• Come to site and meet the team, have a tour, and let’s have a chat so we can get to know each other better. Your interview will include a chat with the hiring manager and potentially an interview task.
• If your application is successful, we’ll be excited to make you an offer

DBS: Please be advised that successful applicants to Rygor or any of our associated businesses, may be subject to satisfactory completion of a DBS check prior to joining the business.

Diversity, Equity, Inclusion and Belonging (DEIB)

At Rygor, we’re committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are an award-winning community of professionals from all walks of life, and we believe our unique qualities should be celebrated. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.

Support- If you need to make reasonable adjustments to our process, please let us know so we can talk about how we can best support you and make the adjustments that may be needed.

Basic £41,600 + overtime and bonus opportunities

At Rygor, all members of staff are entitled to be treated with dignity and respect in our place of work. This means freedom from sexual harassment, feeling safe and supported, and having access to redress if such behaviour does arise. We deplore all forms of sexual harassment and seek to ensure that the working environment is safe and supportive to all those who work for us. This includes employees, workers, agency workers, volunteers, and contractors in all areas of our Company. If you would like to review our Sexual Harassment Policy, please feel free to request a copy by contacting us at info@rygor.co.uk.

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