At a Glance
- Tasks: Proactively sell parts and build strong customer relationships through inbound and outbound calls.
- Company: Join Rygor Group, an award-winning multi-franchise Dealer Group with a vibrant culture.
- Benefits: Enjoy competitive pay, extra day off for your birthday, and extensive wellness programmes.
- Other info: Great career growth opportunities and a supportive, inclusive workplace culture.
- Why this job: Be part of a dynamic team making a real impact in the automotive industry.
- Qualifications: Experience in parts sales or telesales, with strong communication and relationship-building skills.
The predicted salary is between 34000 - 34000 £ per year.
We’re looking for a Parts Telesales Executive to join our brilliant Parts team. This role plays a key part in supporting our customers by proactively selling parts, building long-term relationships, and ensuring a consistently high level of service. You’ll be responsible for handling inbound and outbound calls, identifying customer needs, sourcing the correct parts, and converting enquiries into sales while maintaining accurate records and achieving agreed targets.
Day to day, you will be:
- Proactively selling parts to existing and new customers via outbound calls
- Handling inbound telesales enquiries efficiently and professionally
- Identifying customer requirements and advising on suitable parts solutions
- Tracking and booking in all incoming or outgoing parts for a dealership
- Locating available parts when the dealership is out of stock and thinking outside the box to ensure we keep customer vehicles on the road
- Handling parts payment collection and making sure all parts are billed appropriately
- Packaging and shipping parts back to the manufacturer
- Refer to parts manual to identify the right part for the make and model and year of vehicles being serviced
- Autoline/ Kerridge experience preparing and following up quotations to maximise conversion
- Building strong, long-term customer relationships
- Processing orders accurately and ensuring timely follow-up
- Working closely with the wider Parts and Aftersales teams
- Achieving individual and team sales targets
- Maintaining accurate customer and sales records on internal systems
This role will be a great fit for you if:
- Previous experience in parts sales, telesales or a customer-facing sales role (automotive or commercial vehicles preferred)
- Confident and professional telephone manner
- Strong communication and relationship-building skills
- Sales-driven with a proactive, organised approach
- Able to work well as part of a team and independently
- Good IT skills and attention to detail
- Ability to use all appropriate modules of Keyloop/Kerridge.
Benefits for you:
- An extra day off for your Birthday
- 23 days of annual leave per year PLUS Bank Holidays
- Four times death in service benefit
- Internal Mentorship programme
- Working for WhatVan?’s ‘Van Dealer of the Year 2026’
- Working for Motor Trader’s ‘Employer of the Year’
- Working for an official Great Place to Work™️
- Working for a workplace which champions women
- Awarded Armed Forces Covenant Silver Award (RLS)
- Working with our award-winning team
- Auto-enrolment pension
- Self-development journal
- Enhanced Maternity and Paternity pay policies and return to work post mat-leave policy
- Access to our wellness programme and Employee Assistance Programmes
- Mental Health First Aiders
- Reward and recognition programmes
- Annual appraisals programme and progression opportunities
- Manufacturer training and access to our in-house training
- Long service recognition and annual leave increase after 5 years’ service
- Branded uniform
- Charities of the Year programme, Army Sport sponsors and community engagement initiatives
About Rygor Group:
We are an award-winning, multi-franchise Dealer Group with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors. Our commitment to excellence has earned us multiple industry and network awards, and we were proud to be named Employer of the Year at the prestigious Motor Trader Awards.
Diversity, Equity, Inclusion and Belonging (DEIB): At Rygor, we are committed to fostering a workplace culture that champions diversity, equity, inclusion, and belonging. We actively promote an inclusive environment where you can bring your authentic self to work every day.
If you need to make reasonable adjustments to our process, please let us know so we can talk about how we can best support you and make the adjustments that may be needed.
Hiring Process:
- We shortlist CVs online, so make sure to include information about yourself that makes you stand out
- A short screening call with our hiring manager or a member of our people team
- Come to site and meet the team, have a tour, and let’s have a chat so we can get to know each other better
- If your application is successful, we’ll be excited to make you an offer
DBS: Please be advised that successful applicants to Rygor or any of our associated businesses, may be subject to satisfactory completion of a DBS check prior to joining the business.
Parts Telesales Executive employer: Rygor Group
Rygor Group is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With benefits like an extra day off for your birthday, extensive training opportunities, and a commitment to diversity and inclusion, you'll thrive in a supportive environment that values your contributions. Located in Heathrow, you will be part of an award-winning team recognised for excellence in customer service and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Telesales Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Parts Telesales Executive at Rygor Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Rygor Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Parts Telesales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Parts Telesales Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Rygor Group:When writing your cover letter, make sure to tailor your message specifically for Rygor Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Rygor Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Rygor Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Rygor Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Rygor Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
